The Larwill 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 1.725 beoordelingen

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Omschrijving

Extras van het hotel

  • Kunst en kunstbibliotheek van David Larwill in iedere kamer

  • Yogamatjes in iedere kamer en een televisiezender met yoga-instructies

  • 24 uurs fitnessruimte met toegang tot groepslessen

  • Uitzicht op het Royal Park

  • Gratis WiFi

Onze accommodaties

Hotel locatie

The Larwill

48 Flemington Road
3052 PARKVILLE
Australië

Gps:-37.795059, 144.949801

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Vergaderzalen
  • 100% niet-roken accommodatie

SMITH AND SINGLETON

Café Smith & Singleton straalt een ontspannen sfeer uit en is een plek waar locals en andere gasten de hele dag van een internationaal menu kunnen genieten. De zonovergoten ruimte heeft een strakke, industriële inrichting die net zo uniek is als het menu.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  1.725 beoordelingen

TripAdvisor score  4.5/5  2.426 beoordelingen

Certificaat van uitmuntendheid 2024

Poor service. Not worth the money.

Tripadvisor-waardering 2.0/5

m4slcsam Gecertificeerde beoordeling door TripAdvisor

I'm sorry but I don't believe having to wash your mugs with a face washer in the bathroom is acceptable. Then having to ask for milk and tea bags to see you through for the next morning.nWe were out all day. Returned late afternoon and the room still wasn't made up. When the cleaner ( next door) saw us come back she said they were busy and short staffed! I have been an All Accor member but with the price this is poor and I wouldn't stay again.

We appreciate you taking the time to leave your feedback. We sincerely apologise for the missed service of your room and the impact this had on you during your recent stay at our hotel. We are deeply sorry that you ended up washing your mugs with a face washer in the bathroom. Our standard procedure is for these to be swapped out during service or on request. We understand the impact this must have had on your stay and your overall impression of our hotel. We are taking this matter very seriously and have already initiated a thorough investigation to determine the cause of the issue and ensure that it does not happen again. Thank you for giving us the opportunity to address your concerns. We sincerely hope that you will consider staying with us again in the future and allow us to demonstrate our commitment to providing excellent hospitality. Please reach out to me directly so I can assure your experience is up to the Art Series Standards. Warm Regards, Austin Front Office Manager

Comfortable stay

Tripadvisor-waardering 5.0/5

Guide812623 Gecertificeerde beoordeling door TripAdvisor

We were guests of the day so our room was upgraded to a park view which was nice. The bed was amazing as always. Our room was clean and comfortable and the reception staff were very friendly. We were even given a little chocolate treat and complimentary drinks which made our day.

Thank you so much for your kind review of our hotel. We're glad you enjoyed your stay, along with the complimentary amenities. Warm regards, The larwill team

Best beds

Tripadvisor-waardering 4.0/5

lindadS2209CA Gecertificeerde beoordeling door TripAdvisor

Best night sleep, beds comfy. Would prefer better towels and skip the breakfast included in some packages in The Farmacy restaurant, very limited and poached eggs solid as a rock. Great location, ease of parking and lots of restaurant options close by. Good snack bar

Thank you for taking the time to review your stay with us. We're so sorry the quality of the food at The Farmacy was a disappointment. We are thankful for review like this that can highlight for our team areas that need improvement and we will be sure to share your experience with the team. We hope your next stay with us can be even better than the last. Kind Regards, The Larwill Experience Desk

Clean and friendly staff but lacking in basic amenitites.

Tripadvisor-waardering 3.0/5

Meets727 Gecertificeerde beoordeling door TripAdvisor

Hotel is clean, staff are nice and obliging. Breakfast at Farmacy is good and coffee is great. Location is good. Internet and WiFi is not reliable. Staff at front did not provide information on WiFi and access codes to connect. There were NO slippers and bathrobes or shower cap in the room - all essential items. Most of the rooms have bath-tub showers so if you are not a fan of these, note that getting a room with a walk-in shower will be unlikely.

Thank you for taking the time to review your stay with us. We're so sorry the lack of amenities in the rooms was a let down We are thankful for reviews like this that can highlight for our team areas that need improvement and we will be sure to share your experience with our Housekeeping Team to show that the small things are always noticed. We apologise that the Wifi was not explained on Check-In this should always be part of our welcome spiel. We hope your next stay with us can be even better than the last.

Pessimo

Tripadvisor-waardering 1.0/5

rosannat367 Gecertificeerde beoordeling door TripAdvisor

Deludente. Su 4 giorni per ben due volte la mia camera non è stata pulita. La prima volta me ne sono accorta nel pomeriggio e nonostante abbia avvisato subito la reception, quando sono rientrata la sera la mia camera era rimasta eattamente come prima, cioè non era stata pulita. La seconda volta me ne sono accorta al rientro di notte dopo un'intera giornata passata fuori: l'ultima cosa che vorretsi trovare dopo una giornata stancante! E al check-out hanno anche avuto il coraggio di chiedermi di pagare le due bottiglie d'acqua del mini-bar!

Good Afternoon Rosanna, We appreciate you taking the time to leave your feedback. . I am very sorry your stay with us was heavily marred by the housekeeping issues. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We apologise that our service wasn't up to our usual standard. I will be sure to pass this on to the team as we strive to continuously improve our service offering. We look forward to welcoming you back again soon. Please reach out to myself directly so I can assure your experience is up to the Art Series Standard. Warm Regards, Austin Front Office Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 578 beoordelingen 9.1/10 Locatie
  • 894 beoordelingen 8.4/10 Kamer
  • 686 beoordelingen 8.8/10 Service
  • 15 beoordelingen 6.2/10 Wifi
  • 471 beoordelingen 8.6/10 Comfort
  • 355 beoordelingen 7.8/10 Netheid
  • 156 beoordelingen 8.2/10 Voorzieningen
  • 148 beoordelingen 9.1/10 Sfeer

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