Novotel Salvador Rio Vermelho 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 2.307 beoordelingen

Novotel Salvador Rio Vermelho - Image 1
Novotel Salvador Rio Vermelho - Image 2
Novotel Salvador Rio Vermelho - Image 3
Novotel Salvador Rio Vermelho - Image 4

Omschrijving

Extras van het hotel

  • Huisdiervriendelijk hotel. Honden en katten tot 15 kg zijn hier welkom

  • 20 minuten van het Bahia Congrescentrum

  • Ideaal voor gezinnen. Kinderen van 12 jaar of jonger overnachten gratis.

  • Restaurant met prachtig uitzicht op zee en de wijk Rio Vermelho

  • Maximaal 6 renteloze termijnen. Profiteer van deze aanbieding

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Hotel locatie

Novotel Salvador Rio Vermelho

Rua Monte Conselho 505, Rio Vermelho
41940370 Salvador
Brazilië

Gps:-13.01497, -38.48765

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie
  • Roomservice

PIER 505

Het verfijnde restaurant Pier 505 heeft een warme sfeer en 24/7 service. Menu met internationale gerechten, heerlijk regionaal ontbijt en exclusieve wijnen, ideaal voor wie een speciale maaltijd wil.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  2.307 beoordelingen

TripAdvisor score  3.5/5  1.683 beoordelingen

Fantastic stay!

Tripadvisor-waardering 5.0/5

Alle_Kay Gecertificeerde beoordeling door TripAdvisor

Fantastic stay! The hotel is beautiful. It is right on the top of the hill of Rio Vermelho and it offers a free service from the hotel to the main street and the other way around. When we arrived we found very nice receptionists. We were initially given an accessible room, we requested to change it as we were there to celebrate our honeymoon. One evening the hotel staff treated us with strawberries, chocolate and 2 brigadeiros <3 The room was very nice and clean, with all the comforts. The breakfast, unfortunately, wasn't very good. The quality was poor. The positive thing is that we could order omelettes and tapiocas cooked at the moment. All the staff very nice and friendly. Definitely recommended! :)

Dear Alle, Thank you for your comments regarding your stay at the Novotel Salvador Rio Vermelho. It was with pleasure that we received your congratulations. We will be sure to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. Looking forward to welcoming you again, please accept our best regards.

Nice

Tripadvisor-waardering 4.0/5

tianiwarren Gecertificeerde beoordeling door TripAdvisor

Nice hotel..make sure to upgrade to oceanview!! Nicw location and amazing views! I like that the hotel has a car service to take u up and down the hill..I preferred walking! Theres a nice pier down the hill with several dining options. Nice budget friendly hotel. Comfy and clean..No bells no whitsles but nice!! Id stay again

Hello, Thank you for your comments regarding your stay at the Novotel Salvador Rio Vermelho. It was with pleasure that we received your congratulations. We will be sure to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. Looking forward to welcoming you again, please accept our best regards.

On one hand, one more time frustrating

Tripadvisor-waardering 3.0/5

vitorbabrazil Gecertificeerde beoordeling door TripAdvisor

The best asset of the hotel, bearing in mind it sits on top of a hill, is its majestic ocean view towards southern Salvador! The 2nd item to congratulate is breakfast, clearly the best in the whole city in terms of quality, presentation and daily variety. I'm afraid that's about it in terms of whole-hearteldy compliments. Though having drawn up thoroughly the positive and negative aspects of the hotel and its clumsy management, between my first time there after the conversion from Golden Tulip into Novotel and within the mandate of two general managers nothing has really improved to the big eye, and that's really sad(dening). Computer systems overlap and cause both confusion and delay at check-in; some receptionists are far from friendly and welcoming; date protection is not respected; even the best rooms are dark and faulty in a number of aspects; the 'naked' style chosen is not efficient at all and makes us miss 'over the top' American style; the transfer car is disorganised; staff doesn't always wear their name badges; pool water is green and 'things' grow freely on the tiles; staircases to fire escapes lack proper signage; TV is complicated to operate (streaming versus cable/satellite); parking when events take place is a real mess; minibar has a glaring light all night long; noise isolation is non-existing, among other relevant issues. Some staff members are, however, extremely helpful and efficient, like both Andreas from the restaurant (breakfast and dinner), Coutinho, Helder, Victor, Franklin and João. But the manager Mil was there every day and never dared to greet or approach, yet insisting on his vague and uncommitted replies to the genuine reports here. I must thank Helder and staff for the special treatment regarding my birthday, also for the upfront one-hour conversation about a number of issues related to the hotel! How to feel invited back somewhere one faces the very same problems, some of which possible to modify easily and quickly? It seems to be easier to roll a heavy ball to the top of Morro do Conselho, where the hotel is located, than to see changes in this branch, as dozens of review here only repeat and reinforce. Again, it is rather sad(dening)...

Poor Hotel

Tripadvisor-waardering 1.0/5

Mochilero22 Stellen - Gecertificeerde beoordeling door TripAdvisor

Hotel experience was quite poor. Check in was substandard, staff was cold and unfriendly and not helpful at all. A totally depressing experience. Room was okd and worn. Breakfast was the worst we experienced in our 6 weeks of travel in Brazil. Check out was poor … no thank you from desk … nothing. I am a hotel owner and I would rate this place with low marks on just about everything. And for the price charged it borders on a scam. Really disapointing experience where hotels, service and breakfasts are usually quite lovely. Novotel realky missed the mark in their Salvador property.

Dear Mr. Mochileiro22, Thank you for taking the time to write to us following your stay at Novotel Salvador Rio Vermelho. We are sorry that the service did not live up to your expectations, so please accept our sincere apologies. Novotel hotels always want to provide the best quality of service during their stays; therefore, your opinion is essential for us. We assure you that the necessary measures will be taken with a view to improving the quality of the services you mentioned. Once again, we thank you for your comments and hope to regain your trust during your next stay. Looking forward to welcoming you soon, please accept our best regards. Mil Vieira General Manager

Stressful stay

Tripadvisor-waardering 2.0/5

Juliana J Soloreis - Gecertificeerde beoordeling door TripAdvisor

Super noisy neighborhood, loud music until very late (2 am). The windows are not noise-proof. Spent 3 nights and could not sleep in any of them because of the noise. Room service is poor. I ordered a certain dish, they sent it wrong. When the right one came, it was not tasteful. A leisure trip became a very stressful trip. The room view was the only worthy thing.

Dear Juliana, Thank you for taking the time to tell us about your experience at the Novotel Salvador Rio Vermelho. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mil Vieira General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 626 beoordelingen 8.6/10 Locatie
  • 1.487 beoordelingen 5.9/10 Kamer
  • 1.071 beoordelingen 6.9/10 Service
  • 60 beoordelingen 3.5/10 Wifi
  • 744 beoordelingen 8.7/10 Ontbijt
  • 505 beoordelingen 3.9/10 Netheid
  • 263 beoordelingen 3.4/10 Goede prijs-kwaliteitsverhouding

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