ibis Calama

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 918 beoordelingen

Beste prijs
garantie
ibis Calama - Image 1
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Calle Nueva 2, 1857, Parque Poniente, 1490000 CALAMA, Chili

Omschrijving

Extras van het hotel

  • Locatie op 30 meter van een supermarkt en stripcentrum

  • Wij bevinden ons in een veilige omgeving

  • Er is een parkeerplaats voor bussen of busjes.

  • Locatie op 15 minuten van de luchthaven

  • We hebben co-working ruimten en een vergaderruimte

Onze accommodaties

Hotel locatie

ibis Calama

Calle Nueva 2, 1857, Parque Poniente
1490000 CALAMA
Chili

Gps:-22.457119, -68.9235563

Telefoon

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie

RESTAURANT IBIS KITCHEN CALAMA

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  918 beoordelingen

TripAdvisor score  3.0/5  54 beoordelingen

Muy bueno

Tripadvisor-waardering 5.0/5

Veronica B Gecertificeerde beoordeling door TripAdvisor

El hotel excelente la atención y el lugar diría que es un 3 estrellas de primer nivel la habitación muy cómodo y muy limpia y el baño pequeño pero bien y el desayuno bastante completo esta ubicado al frente del jumbo y muy cerca de shopping se puede ir caminando

Péssimo é pouco

Tripadvisor-waardering 1.0/5

moacird716 Gecertificeerde beoordeling door TripAdvisor

para começar passei um grande constrangimento na recepção (pessoal totalmente despreparado) pois queriam me cobrar um valor q n existia, eu já tinha pago uma parte com pontos e mesmo mostrando o extrato da minha conta fizeram de desentendidos e queriam q eu pagasse um valor exorbitante, eu disse q não pagaria e chamaram uma gerente e depois um gerente geral acredito eu, e mesmo mostrando a fatura paga (só restando 7.647,02 pesos chilenos) para acertar no hotel queriam me cobrar 42 dólares, no final descontaram mais 2000 pontos da minha conta ALL (40 euros) e disseram q tava tudo acertado, só percebi o desconto depois, após 1 hora tentando resolver a questão, quando entro no quarto o ar condicionado não funcionou nem a TV, péssima experiência possivel, vou aguardar retornar para o brasil e fazer uma reclamação diretamente a rede ALL, se não estornarem meus pontos entrarei com um processo. FUJAM DESSE HOTEL

Prima locatie, prima eten

Avis-klantbeoordeling 3.5/5

Francine Vrienden - ALL bevestigde berichten

Bijna niemand sprak Engels, eten was oké niet fantastisch. Heel veel gedoe dat we een bonnetje moesten laten zien dat we het ontbijt betaald hadden. Maar die hadden we nooit gekregen. WiFi werkt in de ‘tuin’ matig. Taxi besteld naar vliegveld, snapte ze eerst niet dat wij dat waren en het was 20 min te laat.

Dear Francine. We greatly appreciate your comments regarding your stay at Ibis Calama. We are glad to know that our location was a point in favor of your stay and that you enjoyed our menu. On the other hand, I am sorry that you had to show proof of payment for breakfast. We will speak with the restaurant manager so that this information is shared between departments. We trust that you will give us a new opportunity to offer you an optimal service, so we cordially invite you to return to our hotel, it will be a pleasure to receive you. Receive a cordial greeting. Fernanda Pereira Quality Analyst

Significantly below expectations- may still be one of best in Calama

Tripadvisor-waardering 3.0/5

BlueEngineer Gezinnen - Gecertificeerde beoordeling door TripAdvisor

I stayed one night at the Ibis Calama on a room + breakfast rate booked through an online travel agency. This was a one night stay in Calama as part of a trip to San Pedro de Atacama as I had a videoconference I needed to participate in, and didn't have time to make it from my flight to San Pedro for it. The trip started off with an early arrival at the hotel around 10am local. As expected, the front desk staff (and everyone in Calama) spoke no English. This wasn't a huge deal as my Spanish was sufficient to negotiate the process. I was initially told that I could not check in until 3pm, despite my booking stating a noon check-in, but when I asked if I could pay to check in then, I was quoted US$29. Upon paying, I was given a room on the 2nd floor facing the Jumbo supermarket. The room itself was small, as expected, but the overall cleanliness of the room significantly missed my expectations for a chain hotel. There were crumbs and hair on the floor, lipstick stains on the towels, hair on the shower floor, and the toilet flusher was malfunctioning. The room served its purpose for my videoconference, and the free internet was sufficiently speedy with low latency. During a break I ran downstairs to try and grab lunch at the restaurant (as even the signs in the elevator claimed it should have been open) however, the front desk clerk noted that it was not open for lunch. No apology or reason, just a "not open". The resturant did open for dinner, and the service and food exceeded my expectations for the type of property. There were a number of items not avalable, but given that I was looking for a close-by dinner- it fit the bill. Checkout was painfully slow. Two clerks working the front desk, but both were working on one computer (almost as if a clerk + traineee). No issues with that, but they were having significant issues with the printer. After 20 minutes of helping the first person in line, they decided to offer to email him his receipt. Being the 3rd person in line, it took almost 40 minutes to checkout at 0800. The last point of note in on Calama in general, while it appears the hotel is in the 'nicer' part of the city, it definitely didn't feel like a good place to be outside of the hotel. Pulling up, you are greeted by barbed wire surrounding the hotel, and around 1am I was awoken to the sound of about a dozen gunshots followed by sirens that appeared to not be terribly far away. Not holding that against the hotel, but thought it would be important to note. Next time I would do my best to avoid Calama, but if I had to stay in Calama, the Ibis might be the place I stay in again.

Horrible customer Service!!!!

Tripadvisor-waardering 1.0/5

DallasBenA Zaken - Gecertificeerde beoordeling door TripAdvisor

The service at the bar area was horrible, the young mas working on this area was rude, unfriendly, and did not really care about customers. Alfonso would do better at something else. The quality of the buffet was poor, out of the items, the salad bar needed help badly, there was no soup. I was too tired to go anywhere else for a meal or i would. For being part of the Accor family, this hotel has a lot to do get to 1 star. The only saving grace was the front desk staff. There were 2 Franciscos. These gentlemen were concerned about the issues I had, and provided me with the name of the hotel manager. In an economy where there are not many jobs, for what i am seeing, the situation is different in Calama. There must be very few people applying for jobs, otherwise, i could not justify having that person working the bar. Sad, very sad. Don't waste your time on this place, you are better off eating at the supermarket totus across the street.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 131 beoordelingen 9.1/10 Locatie
  • 492 beoordelingen 3.7/10 Kamer
  • 364 beoordelingen 6/10 Service
  • 11 beoordelingen 7.9/10 Wifi
  • 231 beoordelingen 2.6/10 Comfort
  • 136 beoordelingen 5.3/10 Netheid
  • 130 beoordelingen 6.3/10 Ontbijt
  • 79 beoordelingen 3.3/10 Goede prijs-kwaliteitsverhouding

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Avis-klantbeoordeling (ALL beoordeling) 3.7/5 (1424 beoordelingen)

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Bekijk het hotel
Al onze hotels in Calama

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.