Mercure Londen Staines upon Thames Hotel 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.3/5 98 beoordelingen

Beste prijs
garantie
Mercure Londen Staines upon Thames Hotel - Image 1
Mercure Londen Staines upon Thames Hotel - Image 2
Mercure Londen Staines upon Thames Hotel - Image 3
Mercure Londen Staines upon Thames Hotel - Image 4
Thames Street, TW18 4SJ STAINES, Verenigd Koninkrijk

Omschrijving

Extras van het hotel

  • Nearby Thorpe Park, Legoland and Chessington

  • Situated by the River Thames with scenic terrace area

  • In-house bar & restaurant serving authentic local dishes

  • Function room capable of holding up to 40 guests

  • Close to the town centre and train station

Onze accommodaties

Hotel locatie

Mercure Londen Staines upon Thames Hotel

Thames Street
TW18 4SJ STAINES
Verenigd Koninkrijk

Gps:51.431839, -0.511763

Telefoon
Fax +44 1784 454858

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

RIVERSIDE RESTAURANT

Niet-contractuele foto

Het Restaurant Riverside nodigt u uit om de beste maaltijden en drankjes te proberen. U heeft de keuze uit een uitgebreid aanbod van traditionele en internationale gerechten, die met enkel de verste en beste ingrediënten worden voorbereid.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.3/5  98 beoordelingen

TripAdvisor score  3.5/5  1.051 beoordelingen

Stay only if you are on a budget. Good for a budget hotel. Nice riverside walks and views.

Tripadvisor-waardering 2.0/5

ShaiVicky Gecertificeerde beoordeling door TripAdvisor

We needed a place to stay 3 nights after arriving from Dublin as we knew we weren't going to be spending much time those 3 days with things to attend to in London. We only chose this hotel based on its location between Windsor and London, and claims that the hotel was being upgraded. There was what appeared to be a reasonable offer for B&B for 'pay now' rates, and photos showed amazing river views. The rooms seemed to have been refurbished, so we decided to give the hotel a go thinking the bad reviews were a thing of the past. Two employees stood out for us; genuinely kind and helpful throughout our 3-day stay, namely Yasser and Anna at reception. What could go wrong, we thought. Reception when called kept giving excuses for not being able to call us a taxi. After 2 harrowing hours attempting to get a taxi from Heathrow, we arrived at about 10pm at this Mercure hotel. Laura at reception was kind and we asked about food places around. We thought we could order from the room another time, but were told that local calls from the room will be charged. All food outlets were soon to close we were told, so we opted for a Turkish food delivery. Food would not be sent up, but we'd have to get it from reception. There are no elevators in the hotel and it is like going around a maze to get to the various rooms. The room had what we needed surprisingly, but was tiny, and had a tiny window. Air-conditioning was non-existent. An hour of waiting for the food and nothing. The guy that had taken over at reception was unhelpful, saying her knew nothing, but to wait. We realised at 3am that nothing was coming. A bad start. Daylight revealed the true state of the hotel. There appeared to be minor attempts at repair work here and there. The carpeting is horrid. Only one corridor among the maze of them had new carpeting. The old building structure is in fact very beautiful but has been allowed to fall into a state of disrepair. Something unsettling we observed was that they had young people seated at the ends of corridors appearing to be plain-clothed security personnel. Breakfast was surprisingly passable/acceptable, but we found that there is a cook rather than a chef. I don't think lunch or dinner is served anymore. The breakfast restaurant was by a beautiful river. We hoped this would redeem the bad experience. Refugee parents and children in school uniforms seemed to be coming in for breakfast in the same room. They are living there long-term we soon found out. We believe some hotel owners would be leveraging on the refugee situation to gain business. Shouldn't guests be notified? Can't believe this is a Mercure hotel. It was priced like a Mercure, but was not good value. Highly doubt we would return.

Avoid - sleep in the car

Tripadvisor-waardering 1.0/5

susanlloyd12 Zaken - Gecertificeerde beoordeling door TripAdvisor

Shower ripped off the wall. Children playing on corridors - limited wi fi due to overloaded due to people in it. Didn’t feel safe at all…. Long term guests housed here - no right for them or hotel Guests . I was next door to the baggage stores for the long term guests which was being visited all night

Great for Thorpe park.

Tripadvisor-waardering 3.0/5

Shaun682 Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

We chose this hotel as it was close to Thorpe park. We got a good rate. And everything we asked for. We had reception call us to confirm our request to make they was in room before we arrived. It was great. Reception team late and early was great and welcoming. Was nice to see that the carpets are been replaced as they had tradesman in fitting carpets as we arrived and departed. Our room was lovely I think we had a upgrade. Was better than we expected. Two glasses of wine was expensive costing £15. We went into the town which was three minutes walk. We dined out so can’t comment on any meals. But was good for what we paid. And only 2 miles to Thorpe park. Would stay again . Thanks

Zeer vuil hotel

Avis-klantbeoordeling 1.0/5

Bert Zaken - ALL bevestigde berichten

Zeer ongename ervaring, hotel vuil, personeel onverzorgd, ontbijt walgelijk, parking hotel te betalen, hotel wordt gebruikt als vluchtelingenopvang. Schande dat Accor hier het label "Mercure" durft op te hangen. Hotel zou meteen moeten gesloten en afgebroken worden.

Goede kamer, maar gebouw kan beter

Tripadvisor-waardering 3.0/5

Wilfried M Soloreis - Gecertificeerde beoordeling door TripAdvisor

Mooie kamer met groot bed, zeteltjes buro en flatscreen tv, met gerieflijke en goede echtvpropere badkamer met alle comfort. Zicht vanuit raam op de Thames die hier nog een kleine rivier is. Nadeel geen lift veel trappen en lange gangen met vuile muren en dito tapijten. Hotel is goed gelegen vlakbij centrum, maar heeft dringend opfrisbeurt nodig van binnen en buiten.

We at the Mercure Staines very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future. Kind regards Eric-Enno Snel General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 116 beoordelingen 9.3/10 Locatie
  • 201 beoordelingen 5.7/10 Kamer
  • 150 beoordelingen 8.3/10 Service
  • 99 beoordelingen 3.7/10 Netheid
  • 96 beoordelingen 2.1/10 Voorzieningen
  • 72 beoordelingen 1.5/10 Sfeer
  • 48 beoordelingen 8.1/10 Ontbijt
  • 40 beoordelingen 4.6/10 Eten

Mogelijk gemaakt door Trustyou

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Al onze hotels in Staines

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.