Mercure Manaus 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 855 beoordelingen

Beste prijs
garantie
Mercure Manaus - Image 1
Mercure Manaus - Image 2
Mercure Manaus - Image 3
Mercure Manaus - Image 4
AV. MÁRIO YPIRANGA MONTEIRO, nº 1000 - ADRIANÓPOLIS, 69057000 MANAUS, Brazilië

Omschrijving

Extras van het hotel

  • Het Mercure Manaus Hotel heeft een zwembad en sauna

  • Organiseer uw evenement in een van onze drie uitgeruste evenementenzalen

  • 15 min van de haven van Manaus

  • 17 min rijden van de luchthaven Ponta Pelada

  • 4 min rijden naar het Hospital 28 de Agosto

Onze accommodaties

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Hotel locatie

Mercure Manaus

AV. MÁRIO YPIRANGA MONTEIRO, nº 1000 - ADRIANÓPOLIS
69057000 MANAUS
Brazilië

Gps:-3.10676, -60.01288

Telefoon
Fax +55 92 2101-1111

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Ontbijt

Niet-contractuele foto

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  855 beoordelingen

TripAdvisor score  4.0/5  788 beoordelingen

Mercure average experience

Tripadvisor-waardering 5.0/5

Tourist06513118623 Gecertificeerde beoordeling door TripAdvisor

Overall I am only giving 5 stars because I guess it must be hard to keep a good strandart within those level of humidity. But just to comment, it was a drop of water in the main reception with a bucket to collect water for about 3 days I stayed here, the breakfast was OK, and the last day no hot water. Thanks God the quality of the bed, and the bed sheet was amazing. I am a big fan of Mercure. The best Mercure? Not really, but again, considering the difficulties it was OK. Staff friendly too

Bugs. Not Vegetarian friendly. No English caption on TVs.

Tripadvisor-waardering 1.0/5

Shonda B Gecertificeerde beoordeling door TripAdvisor

Bugs on the breakfast food. Ugly red bug crawling on my bed. No English captions or English voice-over was available on any of the TVs in any of the rooms in the entire hotel. "It's not possible," the front desk's receptionist informed me. Only CNN in English. No vegetarian options on the restaurant menu. Took a while to translate I wanted pasta with no meat and it was tasteless. I had to change rooms because of the bug. No hand soap or lotion in the bathrooms until you ask. 1 scratchy hand dry towel and 1 scratchy body towel in bathroom. Dogs barking outside both rooms I got. On my last night, I had to ask the front desk receptionist three times to quiet down the kids in the room next to me. Slow service. More issues but that's enough. Terrible experience overall.

Just not 4 stars hotel!

Tripadvisor-waardering 1.0/5

andrea080690 Zaken - Gecertificeerde beoordeling door TripAdvisor

In this hotel is really hard to find someone who speak any other language than portuguese; they do not speak english, spanish, Italian or any other. In addition, the makes you pay an additional tax if someone comes into your room just for few time, not to sleep of course, like the room was for two people when it is for one. Really strange! One night the elevator was opening and closing the doors all the night in the floor.... I couldn't sleep. One day I go for breakfast but there was a political talk, after a few minutes of waiting (there was no place to sit) I had breakfast in the middle of this talk with many people, photografers and so... another strange moment.

Prijs/kwaliteit juiste keuze

Tripadvisor-waardering 3.0/5

Jempi1968 Stellen - Gecertificeerde beoordeling door TripAdvisor

Zeer vriendelijk personeel. Kamers simpel, maar net. Zal volgende keer terug kiezen voor dit hotel.

Dear Guest: Thank you for taking the time to tell us about your experience at the Mercure Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edmar Thomas General Manager mercure.com

Zeer goed hotel

Tripadvisor-waardering 5.0/5

Climber275956 Zaken - Gecertificeerde beoordeling door TripAdvisor

Engels sprekende zeer behulpzame medewerkers in het hotel.

Dear Customer: We very much appreciate your comments regarding your stay at the Mercure Manaus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edmar Thomas General Manager mercure.com

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 135 beoordelingen 9.4/10 Locatie
  • 264 beoordelingen 6/10 Kamer
  • 248 beoordelingen 7.9/10 Service
  • 15 beoordelingen 2.5/10 Wifi
  • 138 beoordelingen 5.9/10 Ontbijt
  • 91 beoordelingen 6/10 Netheid
  • 38 beoordelingen 3.9/10 Goede prijs-kwaliteitsverhouding

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Al onze hotels in Manaus

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.