Novotel Canberra 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 3.313 beoordelingen

Beste prijs
garantie
Novotel Canberra - Image 1
Novotel Canberra - Image 2
Novotel Canberra - Image 3
Novotel Canberra - Image 4
65 Northbourne Avenue, 2601 CANBERRA, Australië

Omschrijving

Extras van het hotel

  • Op 1 km van het meer, 3 km van Parlement House

  • Veel restaurants en bars in de buurt

  • WiFi, grote werkruimte, flatscreen tv met kabelaansluiting

  • 24 uur per dag drankjes en hapjes in de stijlvolle bar

  • Fitnessruimte, spa, sauna, evenementenruimten

Onze accommodaties

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel locatie

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australië

Gps:-35.27799, 149.128986

Telefoon
Fax +61 2 6245 5100

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

FIRST EDITION

Vanaf 10.30 uur tot laat in de avond kunt u in Arbre Bar and Pantry eten. Roomservice in het Novotel Canberra is 24 uur per dag beschikbaar. Er is ook een menu met extra gezonde gerechten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  3.313 beoordelingen

TripAdvisor score  3.5/5  4.004 beoordelingen

Very poor service

Tripadvisor-waardering 1.0/5

PerthPhil Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Terrible service. Can’t get hold of reception or room service on phone. Made room up for 3, advised only 2 staying and repeatedly promised to reconfigure rather than folding bed taking up space. They promise to do so but nothing happens. Charge and then can’t refund and staff don’t seem to care

Dear PerthPhil, Thank you for choosing to stay with us at Novotel Canberra. We are very disappointed to hear that your recent experience at our property did not meet your expectations. At Novotel Canberra we pride ourselves on our customer service and are sorry to hear that we let you down. Your detailed feedback has been passed onto all relevant departments and will be investigate and addressed. We sincerely apologise for the inconvenience this caused you during your stay. We hope to get the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Reliable hotel chain with above average facilities

Tripadvisor-waardering 4.0/5

janet f Gecertificeerde beoordeling door TripAdvisor

One bed apartment had comfy king bed , two TVs and good sized bathroom with decent shampoo. Step into bath was high but it had railings . Kitchen area is near front door and is a small dark space with basic kitchen - microwave , two bar fridges , toaster ( broken replaced with another broken one) - no sharp knives or salad bowls or comfy couch ( that was in bedroom) . Excellent large pool, spa, sauna and outside deck but lots of families using it most of the time . Breakfast was buffet and included hot and cold food and was good . Parking expensive but we parked for free in the street as it is free on weekends and holidays . Easter weekend they had a 15% surcharge on food so either get included when you book or pay $40 . Location was fabulous near tram, coach and 5 min walk to main shopping mall and restaurants . Can recommend the Ride Shop on Lonsdale for bike hire - easy town to bike around with lots of separated bike lanes and a mostly flat city . Staff stored my bike for me . Helpful staff especially the level 2 cleaning team . Level 2 is also the pool/gym floor so can get noisy try to stay away from the pool corridor and ask for a west facing room as ours got hot in the arvo .

Dear N9288HRjanetf, Thank you for choosing to stay with us at Novotel Canberra and thank you for taking the time to provide us with such a detailed review of your recent experience at our property. It is fantastic to hear that enjoyed our facilities including your spacious room, our restaurant and our pool leisure area. It is also wonderful to hear that our central location suited your needs and that our team were very helpful. We are very sorry to hear that two of the toasters provided did not work, this has been passed onto our Executive Housekeeper to investigate and address immediately. We sincerely apologise for the inconvenience this caused. We hope to warmly welcome you back to Novotel Canberra on your next visit to the nation's capital! Sincerely, Jessica James General Manager

Un bon choix

Tripadvisor-waardering 4.0/5

Racam Gecertificeerde beoordeling door TripAdvisor

Situation parfaite en plein centre avec une multitude de restaurants et boutiques dans les environs immédiats. L hôtel lui même est fort correct avec une belle piscine.Le restaurant n a qu une carte squelettique mais offre une belle remise aux titulaires de la carte Accor Plus.

Cher Racam, Merci d'avoir choisi de séjourner avec nous au Novotel Canberra. Nous sommes ravis d'apprendre que votre récente expérience a été très positive et que notre emplacement répond à vos besoins. C'est également merveilleux d'apprendre que vous avez adoré notre piscine et apprécié l'utilisation de votre carte Accor Plus. Je peux confirmer que notre nouveau menu complet sera relancé la semaine prochaine et je m'excuse si vous avez trouvé notre menu réduit limité./ Nous espérons vous accueillir chaleureusement lors de votre prochaine visite à Canberra. Sincèrement, Jessica James Directeur général

Outstanding

Tripadvisor-waardering 5.0/5

Dean R Gecertificeerde beoordeling door TripAdvisor

The beds were amazing, so soft and comfortable. The Staff were amazing, the front desk were always happy to give any help they could. The restaurant team gave an amazing experience and the housekeeping team were incredibly professional when cleaning my room. Cannot wait to stay again!

Dear DeanrH805kn, Thank you for choosing to stay with us at Novotel Canberra. We are thrilled to hear that your recent experience with us was outstanding. It is fantastic to hear that you found our beds very comfortable and our team both amazing and professional. This feedback will be shared and celebrated with the whole team. We look forward to warmly welcoming you back on your next visit to the Nation's Capital. Sincerely, Jessica James General Manager

Uitstekend hotel met juiste lokatie

Tripadvisor-waardering 5.0/5

Medicalescort Soloreis - Gecertificeerde beoordeling door TripAdvisor

Deze Novotel in Canberra is een echte aanrader. Hotel en Kamer zien er schoon en verzorgd uit. Service was prima, zo ook het ontbijt. Hotel op korte loopafstand van groot winkelcentrum en restaurants.

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.737 beoordelingen 7.4/10 Locatie
  • 2.391 beoordelingen 5/10 Kamer
  • 1.796 beoordelingen 7.3/10 Service
  • 25 beoordelingen 5.1/10 Wifi
  • 954 beoordelingen 4.8/10 Comfort
  • 921 beoordelingen 4.4/10 Netheid
  • 624 beoordelingen 3.7/10 Voorzieningen
  • 619 beoordelingen 2.4/10 Sfeer

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Canberra

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.