Hotel Novotel Parijs Vaugirard Montparnasse

Geachte Yenna D., Wij stellen uw opmerkingen over uw verblijf in Novotel Paris Vaugirard Montparnasse erg op prijs. We very much appreciate your comments regarding your stay in our hotel, thanks to it, we will be able to improve our quality of service. It is always a pleasure to receive positive feedback, specially from loyal guests to our group, like you, who own the loyalty card LeClubAccorHotels classic status. I am glad to read you liked your stay in our hotel and specially the kindness of our staff and the comfort of your room 338. We strive to continuously improve the quality of our services and i am glad to realize we are on the right path. I seriously take into account your feedback about the breakfast and i just sent it to Thibault our food and beverage manager. About the rate, for your information, an express breakfast at the bar exists at 18€ including croissants, hout beverage, yoghurt and orange juice. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Geachte Roberto d., Wij stellen uw opmerkingen over uw verblijf in Novotel Paris Vaugirard Montparnasse erg op prijs. I am sorry for my poor skills in Dutch and therefore i will continue in English. I am glad to read you liked your stay in our hotel and specially the kindness of our staff. "zeer aangenaam", we could not expect a better feedback, thanks a lot ! We strive to continuously improve the quality of our services and i am glad to realize we are on the right path. You are satisfied by your stay and we are very pleased about that! However if you have any criticism about a service which could be improved, please do not hesitate sending me it. Indeed, we always try to improve our skills to satisfy our guests. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris because as you said you will come back soon :) Make yourself at home Hoogachtend, Antoine Responsable Hébergement

Geachte Jannette S., Wij stellen uw opmerkingen over uw verblijf in Novotel Paris Vaugirard Montparnasse erg op prijs. i am sory formy poor skills in Dutch and therefore i will continue in English. It is always a pleasure to receive positive feedback, specially from loyal guests to our group, like you, who own the loyalty card LeClubAccorHotels classic status. I am glad to read you liked your stay in our hotel and specially the comfort of your room 233. We changed beds on last march and we are glad to notice you like it. Moreover, thanks for your comment about the courtesy of our staff. Be sure I will share your rating with our team. We strive to continuously improve the quality of our services and i am glad to realize we are on the right path. However, i also take into account your medium rating about your room. Be sure the whole staff, including Nadège, housekeeper, and Jean Michel, technical manager, do their best to maintain our aged rooms. For your information, the hotel will be completely refurbished from december 2018 ! Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris. Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Geachte mark V., Wij stellen uw opmerkingen over uw verblijf in Novotel Paris Vaugirard Montparnasse erg op prijs. I am sorry for my poor skills in Dutch and therefore i will continue in English. It is always a pleasure to receive positive feedback, specially from loyal guests to our group, like you, who own the loyalty card LeClubAccorHotels classic status. I am glad to read you globally liked your stay in our hotel ! We strive to continuously improve the quality of our services and i am glad to realize we are on the right path. However, i also take into account your medium rating about your room 343. Be sure the whole staff, including Nadège, housekeeper, and Jean Michel, technical manager, do their best to maintain our aged rooms. For your information, the hotel will be completely refurbished from december 2018 ! During this refurbishment, the whole air conditioning system will also be changed... Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris to better serve you, Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Geachte Nathalie J., Wij stellen uw opmerkingen over uw verblijf in Novotel Paris Vaugirard Montparnasse erg op prijs. I am sorry for my poor skills in Dutch and therefore i will continue in English. It is always a pleasure to receive positive feedback, specially from loyal guests to our group, like you, who own the loyalty card LeClubAccorHotels classic status. I am glad to read you liked your stay in our hotel and specially the size of your room 611, the facilities in the hotel (rooftop and parking) and the courtesy of our staff. I am sorry if at the rooftop bar there was too much noise. I confirm you that the reception asked to the rooftop bar team to make less noise but it is very difficult to be obeyed by our guests if they want to play. I am really sorry if you have not liked the breakfast room. That is true that when the hotel i completely full (like during your stay), this space is a little bit too small. After the whole refurbishment of the hotel that will start on next winter, the area will be completely changed to offer you more comfort. But be sure i just sent your comment to Alison, our food and beverage manager, to try to find solutions before the refurbishment. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Geachte Reinier T., Wij stellen uw opmerkingen over uw verblijf in Novotel Paris Vaugirard Montparnasse erg op prijs. I am sorry for my poor skills in Dutch and therefore i will continue in English. I am glad to read you liked your stay in our hotel and specially the kindness of our staff and the quality of the breakfast. Be sure I will share your comment with our team. We strive to continuously improve the quality of our services and i am glad to realize we are on the right path. I am sorry if your experience in our hotel has not met your experience about the air conditioning. Indeed i can understand that the temperature was not cool enough for you. We are not used to such a high temperature in Paris and our Air conditioning system is not done for such a high outside temperature. Of course, our air conditiong system respect the law (Inside temperature 5 degrees lower than outside at least). I hope my colleagues offered you a fane but of course i understand this solution was not good enough for your comfort. For your information, from next december the whole hotel will be refurbished and the whole air conditioning system will be changed. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris Make yourself at home Hoogachtend, Antoine Responsable Hébergement

Dear Greet g., We very much appreciate your comments regarding your stay in our hotel, thanks to it, we will be able to improve our quality of service. I am glad to read you liked your stay in our hotel and specially the quality of the breakfast. I just sent your comment to Thibaut, our food and beverage manager who will share this comment with his team. We strive to continuously improve the quality of our services and i am glad to realize we are on the right path. You are satisfied by your stay and we are very pleased about that! However i notice that for each question your rating could be higher. Please could you tell what you would have liked? It would be very helpful for us. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Geachte Hendrik S., Wij stellen uw opmerkingen over uw verblijf in Novotel Paris Vaugirard Montparnasse erg op prijs. I am sorry for my poor skills in Dutch and therefore i will continue in English. We very much appreciate your comments regarding your stay in our hotel, thanks to it, we will be able to improve our quality of service. It is always a pleasure to receive positive feedback, specially from loyal guests to our group, like you, who own the loyalty card LeClubAccorHotels classic status. I am glad to read you liked your stay in our hotel and specially the cleanliness of the room and the kindness of the staff. We try to make our best to surprise our guests and i am sorry that we have exceeded your expectations. About the firewoks on July 14th indeed there were too many people but that isthe only one day with such a crowd. It is the Bastille Day and our terrace is very famous to watch thi great fireworks. About the foo on the 7th level indeed there are only few things but it is just a bar ! For more food we would have suggest you to go to the ground floor at our restaurant. I hope that your stay with us was pleasant in spite of that point. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris Make yourself at home Feel Welcome, Antoine Responsable Hébergement

Geachte Mark H., Wij stellen uw opmerkingen over uw verblijf in Novotel Paris Vaugirard Montparnasse erg op prijs. I am sorry for my poor skills in Dutch and therefore i will continue in English. It is always a pleasure to receive positive feedback, specially form loyal guests to our group, like you, who own the loyalty card LeClubAccorHotels classic status. I am glad to read you liked your stay in our hotel and specially the kindness of our staff and the comfort of the room even is your woumd have liked better facilities in your room 232 and 234. Be sure the whole staff, including Nadège, housekeeper, and Jean Michel, technical manager, do their best to maintain our aged rooms. For your information, the hotel will be completely refurbished from november 2018 ! About the breakfast, i am sorry if your experience was not met your expectations. When the hotel is completely full, our breakfast room is a little bit smaller but our team make the best to atisfy our guests. The buffet is also a little bit too small and some products can be missing. After the whole refurbishment of the hotel, the new space will offer you more comfort but be sure i just sent your comment to Alison, our food and beverage manager, to try to find solutions before it. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris Make yourself at home Feel Welcome, Antoine Responsable Hébergement