Hotel Novotel Luxembourg Kirchberg 4 sterren

Tripadvisor-waardering 4.0/5 1.171 beoordelingen
Novotel Luxembourg Kirchberg
Zien op een kaart
+ 26 Diensten
Boek dit hotel

Kamer 1

Aantal personen
Leeftijd van de kinderen
Beste prijs garantie Hoe het werkt?

Le Club AccorHotels

Gratis: word lid

Als ik dit hotel boek:

  • Spaar ik Status- en Rewards-punten

  • Kan ik mijn Rewards-punten gebruiken

  • Profiteer ik van voordelen

  • Profiteer ik van de Ledenkorting

Extras van het hotel

  • Gratis WiFi, ergonomische werkplek, lcd tv

  • Heerlijk modern restaurant, 2 terrassen

  • Moderne fitnessruimte, speeltuin voor de kinderen

  • 10 flexibele ruimten voor geslaagde evenementen

  • Centrum op 20 minuten lopen door het park

Dit hotel is onderdeel van Planet 21 en streeft naar Positieve Gastvrijheid.

Diensten in het hotel en in de buurt

Inchecken vanaf 14h00

Uitchecken tot 12h00

Betaalde services

Diensten en praktische informatie
  • Online inchecken
  • Wifi/internettoegang
  • Parkeren
  • Toegankelijkheid voor mensen met beperkte mobiliteit
  • Huisdieren toegestaanBetaalde services
  • Diensten voor kinderen
  • Rookvrij hotel
  • Airconditioning
  • In het hotel gesproken talen
  • Receptie 24 uur per dag geopend
  • LAAT UITCHECKEN TOT 17:00 UURBetaalde services
  • Batterijlader elektrische auto
  • Wasserij
  • Boutique Gourmande
Catering
  • Ontbijt
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Ontspanning en activiteiten
  • Fitnesscentrum
  • Diensten voor kinderen
  • 9-hole golfbaan (In de buurt)
  • Fietsverhuur (In de buurt)
Zakelijke diensten
  • 10 vergaderruimte(n)
  • Conventiehotel
  • Internethoek (Macintosh)
  • Business centre self service
  • Kopieer- en printfaciliteiten

Hotel locatie

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald
Quartier Européen Nord
Plateau de Kirchberg
L-2226
luxembourg
luxembourg

Inchecken vanaf 14h00

Uitchecken tot 12h00

  • BUSSES AT THE TRAIN STATION :   Eurobus Mudam SDC

  • TRAMWAY LUXEMBOURG :   T1 PHILHARMONIE

  • Met het vliegtuig

    LUXEMBOURG FINDEL op 7 km / 4,35 mijl

  • Met de auto

    EXIT 8 - KIRCHBERG op 3 km / 1,86 mijl

  • Met de trein

    LUXEMBOURG-VILLE op 5 km / 3,11 mijl

Gps:49.620998, 6.146072

Onze accommodaties

Geniet van onze ruime Executive suite: Kingsize bed (180 x 210 cm) en slaapbank voor maximaal 2 personen, Nespresso-apparaat, badkamer met bad en douche, badjas en slippers en gratis minibar.

Superior Room with 1 queensize bed and sofa

  • Max. aantal personen: 4
  • Oppervlak: Vanaf 30
  • WiFi in de kamer
  • Koffie- en theefaciliteiten
  • Satelliet-tv/kabelkleuren-tv
  • Telefoon met directe buitenlijn

Superior kamer met 2 queensize bedden

  • Max. aantal personen: 4
  • Oppervlak: Vanaf 30
  • WiFi in de kamer
  • Koffie- en theefaciliteiten
  • Satelliet-tv/kabelkleuren-tv
  • Telefoon met directe buitenlijn

Superior-kamer met 1 queensize bed

  • Max. aantal personen: 2
  • Oppervlak: Vanaf 27
  • WiFi in de kamer
  • Koffie- en theefaciliteiten
  • Satelliet-tv/kabelkleuren-tv
  • Telefoon met directe buitenlijn

'Executive'-kamer met queensize bed en sofa

  • Max. aantal personen: 4
  • Oppervlak: Vanaf 30
  • WiFi in de kamer
  • Koffie- en theefaciliteiten
  • Satelliet-tv/kabelkleuren-tv
  • Telefoon met directe buitenlijn

Executive kamer door de Luxemburgse kunstenaar Jacques Schneider #NKLJS

  • Max. aantal personen: 4
  • Oppervlak: Vanaf 30

Executive familiekamer met stripthema

  • Max. aantal personen: 4
  • Oppervlak: Vanaf 30

Executive suite

  • Max. aantal personen: 3
  • Oppervlak: Vanaf 60
  • WiFi in de kamer
  • Koffie- en theefaciliteiten
  • Satelliet-tv/kabelkleuren-tv
  • Telefoon met directe buitenlijn

Onze restaurants en bars

N' BISTRO

Soort keuken: Bistro

Photo non contractuelle / Strictly non binding

Bij N'Bistro vindt u elke dag een nieuwe modeshow op uw bord! Elk seizoen serveren we nieuwe 100% zelfgemaakte gerechten in een gezellige sfeer, overgoten met een prettige service. Geniet in de zomer van een lunch of een diner op ons zonnige terras.

Lunch

11:00 - 16:00

  • Ma
  • Di
  • Wo
  • Do
  • Vr
  • Za
  • Zo

Diner

16:00 - 23:00

  • Ma
  • Di
  • Wo
  • Do
  • Vr
  • Za
  • Zo

N'BISTRO

Photo non contractuelle / Strictly non binding

Het team van N'Bistro heet u welkom in een moderne en gezellige sfeer. Hebt u zin in een snack? Trakteer uzelf op een 100% zelfgemaakte snack. Houdt u van sport? Kijk bij ons op ons enorme scherm. Rust in de zomer even uit op ons terras

Middag

  • Ma
  • Di
  • Wo
  • Do
  • Vr
  • Za
  • Zo

Avond

  • Ma
  • Di
  • Wo
  • Do
  • Vr
  • Za
  • Zo

Uw vergaderingen en evenementen

Onze vergaderruimten

  • Aantal vergaderruimten: 10

  • Maximaal formaat: 276

  • Maximum capaciteit: 300 personen

  • Maximale dinercapaciteit: 210 personen

Meer informatie

Onze beoordelingen voor
Novotel Luxembourg Kirchberg

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

AccorHotels beoordeling 4.3/5

8.116 beoordelingen

tripadvisor

TripAdvisor score 4.0/5

1.171 beoordelingen

TripAdvisor Certificaat van uitmuntendheid
Certificaat van uitmuntendheid 2019

Rustig gelegen in zakenwijk Kirchberg.

Avis-klantbeoordeling 4.3/5

Vanessa Gezinnen - 09/11/2019 AccorHotels bevestigde berichten

Rustig gelegen hotel met mooi uitgeruste kamers. Bistro met een ruim aanbod aan gerechten tegen eerlijke prijzen. Het personeel is zeer vriendelijk en behulpzaam. Het ontbijt is erg uitgebreid. Personen met allergieën of andere wensen kunnen hier zeker ook hun gading vinden. De badkamer met inlooopdouche is zeer netjes onderhouden. We gaven voorkeur aan dit hotel omdat het uit het centrum ligt waardoor we even weg waren uit de drukte. Er is ook parkeergelegenheid voor het hotel. De tram stopt op enkele meters van de het hotel. Hij brengt je voor een dagticket van €4 steeds van en naar het centrum.

Dear Vanessa, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Dutch. However, I would like to respond to you and am therefore answering in English. Please accept my apologies for any inconvenience. I was delighted to perceive your positive rate and to read that you appreciated our breakfast buffet, your bedroom and the friendliness of our team. Rest assured that I did share your kind feedback with all the Novotel Team so they are aware of their contribution in ensuring you had an enjoyable moment. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We look forward to welcoming you back, Vanessa, to Novotel Luxembourg Kirchberg in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Uitstekend

Avis-klantbeoordeling 4.3/5

Mark Gezinnen - 04/11/2019 AccorHotels bevestigde berichten

Uitstekend en aangenaam hotel. Zeer vriendelijke medewerkers. Wij verblijven circa drie tot viper keer per jaar in uw hotel.

Dear Mark, Thank you for sharing your kind feedback however as I am unable to reply in Dutch I am doing so in English and would like to apologize in advance for any inconvenience. I was pleased to read that you appreciated the friendliness of our team. We are also fortunate to feature rooms with two double beds; please do not hesitate to contact us to check the availability of this type of room while booking your next stay. A high rating from our guests is really important to us; it encourages us to constantly improve the quality of our services and to be able congratulate our team, so thank you again. We look forward to welcoming you back, Mark, in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Steeds net en keurig verlijf

Avis-klantbeoordeling 4.3/5

Gert Gezinnen - 04/11/2019 AccorHotels bevestigde berichten

Ieder jaar komen we naar Luxemburg en verblijven we steeds in het Novotel. Steeds keurig alles in orde.

Dear Gert, It’s rewarding to receive your kind feedback, however as I am unable to reply in Dutch I am doing so in English and would like to apologise in advance for any inconvenience. I am always delighted to see guests return, and I would like to thank you for choosing to stay with us once again. Regarding the breakfast atmosphere, please allow me to express my sincerest apologies. It is wonderful to know that our facilities met your expectations. This positive feedback will be a great source of motivation for our team members to continue with their hard work and dedication to our high standards. We look forward to welcoming you and your family back to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Prachtig modern hotel met goede faciliteiten, mooie kamers, goed ontbijt en vriendelijk personeel

Avis-klantbeoordeling 4.3/5

Tom Gezinnen - 29/10/2019 AccorHotels bevestigde berichten

Wat lastig aan te rijden vanwege bouwwerkzaamheden maar daar kan het hotel niets aan doen, verder alleen maar positieve punten. Modern, Luxe, schoon, leuke bar, mooie kamer, ruim. Aardig en behulpzaam personeel. En een super ontbijt (zeer uitgebreid) Het was ontzettend fijn hier te verblijven. Tram stopt 100 m verderop, die brengt je in 3 haltes naar het centrum. Echt een aanrader!

Dear Tom, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Dutch. However, I would like to respond to you and am therefore answering to you in English. Please accept my apologies for any inconvenience. I am grateful for your kind remarks about the comfort of our hotel and your spacious bedroom. It is also a pleasure to know that you appreciated the friendliness of our team and our breakfast buffet. However, we are sorry to hear of the difficulties experienced in reaching us; please allow me to express my sincerest apologies. Regrettably, the construction work around the hotel is beyond our control however, we do try to ensure that our guests are not inconvenienced. Our guest's feedback is very important and I have shared yours with our team. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. We hope to be able to welcome you back in the future, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Super service ! Zoals altijd trouwens

Avis-klantbeoordeling 4.3/5

Paul Zaken - 30/09/2019 AccorHotels bevestigde berichten

Gewoonweg schitterend. De medewerkers doen er alles aan om de gasten tijdens hun verblijf een thuisgevoel te geven.

Dear Paul, Thank you for such a positive review and for your loyalty.I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. We are thrilled that you had a pleasant stay at Novotel Luxembourg Kirchberg. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. With pleasure, I did share your grade with all the team and did congratulate them to put our guest service on the next level. For our establishment, it is very important to receive feedback in order to improve the quality and to congratulate our team. We look forward to welcoming you back soon. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Super

Avis-klantbeoordeling 4.3/5

Jeffrey J. Gezinnen - 29/09/2019 AccorHotels bevestigde berichten

Positief, mooi, schoon, en vriendelijke personeel.! Voor herhaling vatbaar

Dear Jeffrey, Thank you for such a positive review. I was glad to know that you had a pleasant stay at Novotel Luxembourg Kirchberg. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. With pleasure, I did share your grade with all the team and did congratulate them to put our guest service on the next level. For our establishment, it is very important to receive feedback in order to improve the quality and to congratulate our team. We are happy by the fact that you now intend to make our hotel your base for future visits. We look forward to welcoming you back. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Goed verblijf bij business trip

Avis-klantbeoordeling 4.3/5

Dirk Zaken - 28/09/2019 AccorHotels bevestigde berichten

Prima verblijf in een schoon compleet hotel

Dear Dirk, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Dutch. However, I would like to respond to you and am therefore answering in English. Please accept my apologies for any inconvenience. I am pleased to see your overall encouraging rate and above all to share it with our team. Your complete satisfaction is our team’s top priority. I am grateful for your kind remarks about our clean and comfortable hotel. We hope to welcome you back on a future occasion, Dirk, at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Big bug in my bed (Kever ik weet niet wat voor beest)

Avis-klantbeoordeling 4.3/5

Wendy Zaken - 19/09/2019 AccorHotels bevestigde berichten

Ik lag heerlijk in mijn bed op de 7e verdieping, kamer 35. Toen opeens een heel groot beest op mijn kussen kroop zo groot als de helft van mijn duim. Ik heb mijn spullen ingepakt en ben naar beneden gegaan. Ik heb daar een klacht ingedient en daarna een nieuwe kamer gekregen 722 maar de hele nacht slecht geslapen.

Dear Wendy, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did know your comment and the notation that you allocate to our hotel. I was deeply sorry that you find a bug in your bedroom and I would like to express my sincerest apologies for this inconvenience. Nevertheless, I was pleased that our Front Office Team could find you another bedroom available. Rest assured that I did share your feedback with all the Novotel Team. For your future bookings, I invite you to contact me personally at the following email address: h1… so I can take care of them. Feedback from our clients is really important to us because it allows us to continuously improve the quality of our services, so thank you again for sharing it. We really hope to welcoming you again for a better experience. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Een ontspannend verblijf

Avis-klantbeoordeling 4.3/5

A.j. Stellen - 10/09/2019 AccorHotels bevestigde berichten

Een prettig verblijf, o.a. door een vriendelijke en professionele receptie. De eindafrekening was niet juist, maar is daarna d.m.v. een mail netjes opgelost.

Dear A.J., Thank you for your encouraging review. However, I am unable to communicate in Dutch and am therefore answering you in English, please accept my apologies in advance for any inconvenience. I am pleased to see your overall positive rating and above all to share it with our team. Your complete satisfaction is our team’s top priority. I am grateful for your kind remarks about the comfort of our hotel. It is also a pleasure to know that you appreciated the friendliness of our team and that the statement issue was resolved. We look forward to welcoming you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Dogshow Luxemburg

Avis-klantbeoordeling 4.3/5

Sarah Gezinnen - 04/09/2019 AccorHotels bevestigde berichten

Grote, ruime kamer, goed bed, vriendelijk personeel, goede service

Dear Sarah, Thank you for your kind words in response to our satisfaction survey. I am really sorry I am unable to reply to you in Dutch and am therefore answering in English, I extend my apologies for any inconvenience. We are delighted to read that were pleased with your room in terms of space and comfort. I have shared your comments with the team and thank you for recognizing their excellent service. Feedback like yours is our greatest reward. It would be a pleasure to welcome you back, Sarah, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Ontspannen

Avis-klantbeoordeling 4.3/5

Ramona Gezinnen - 02/09/2019 AccorHotels bevestigde berichten

We hadden een mooie kamer voor ons gezin. Mijn dochters vonden het geweldig. Het ontbijt was heerlijk en een ruime keus aan verse dingen.

Dear Ramona, Thank you for taking the time to share your feedback. Regrettably, I am not able to write in Dutch. However, I would like to reply to you in English. Please accept my apologies for any inconvenience. I was pleased to know that everything was to your satisfaction and I have shared your feedback with all the team, so they are aware of their contribution making your stay memorable. We look forward to welcoming you back, Ramona in the future. Kind regards, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Zoals het hoort

Avis-klantbeoordeling 4.3/5

Gwen Zaken - 29/08/2019 AccorHotels bevestigde berichten

Zoals elke keer is alles hier in orde! Propere kamers, lekker eten en uitgebreid ontbijt! 2 mensen maken echt het verschil.... Laurent in de bar herkent mij elke keer en is super aangenaam en aan de receptie is de man met de baard uitermate vriendelijk!

Dear Gwen, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Dutch. However, I would like to respond to you and am therefore responding in English. Please accept my apologies for any inconvenience. We are always delighted to welcome returning guests, and we are so glad that you had another excellent stay! Your kind comments towards our team members are incredibly rewarding, and I will be sure to pass along your feedback and particularly with Laurent and Nathan. We look forward to seeing you again at Novotel Luxembourg Kirchberg in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

comfortabel en gastvrij

Avis-klantbeoordeling 4.3/5

Ron Stellen - 28/08/2019 AccorHotels bevestigde berichten

Voor de tweede maal hebben wij dit hotel gekozen tijdens ons verblijf. De afstand tot het centrum is goed. De kamers zijn ruim en schoon. Ontbijt is excellent en het personeel is bijzonder vriendelijk. Al met al een zeer fijn en comfortabel weekendje weg.

Dear Ron. It’s rewarding to receive your kind feedback, however as I am unable to reply in Dutch I am doing so in English and would like to apologise in advance for any inconvenience. I am pleased to see your overall positive review and above all to share it with our team; your complete satisfaction is our team’s top priority. I am grateful for your kind remarks about the comfort of our hotel and your bedroom as well as our central location. It is also a pleasure to know that you appreciated the friendliness of our team and our breakfast buffet. Our hotel aims to provide a memorable experience and we are delighted that we were able to exceed your expectations. Rest assured that I did share your kind review with the Novotel Team so they are aware of their contribution in making your stay memorable. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. We look forward to welcoming you back, Ron, in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

super verblijf

Avis-klantbeoordeling 4.3/5

Paul Zaken - 23/08/2019 AccorHotels bevestigde berichten

zoals steeds ( ik word een habitué) perfecte service en supervriendelijke medewerkers

Dear Paul. It’s rewarding to receive your kind feedback, however as I am unable to reply in Dutch I am doing so in English and would like to apologise in advance for any inconvenience. Thank you for your loyalty and for your kind review. I was glad to read that you appreciated the friendliness of our team and to share your feedback with them. I did congratulate our team to put our guest service on the next level. Feedback like yours is our greatest reward. It would be a pleasure to welcome you back to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Novotel Kirchberg in Luxemburg Stad ligt in de rustige omgeving en de haltes voor het OV zijn dichtbij het hotel.

Avis-klantbeoordeling 4.3/5

Egbert Stellen - 23/08/2019 AccorHotels bevestigde berichten

Het hotel personeel is klantvriendelijk en servicegericht. Het ontbijt buffet zijn heel goed.

Dear Egbert. Thank you for responding to our customer satisfaction survey. Regrettably, I am not able to write in Dutch. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I am pleased to see your overall positive rating and above all to share it with our team; your complete satisfaction is our team’s top priority. I am grateful for your kind remarks about our peaceful location nearby public transport; indeed, we are only a 10-minute bus ride away from the centre. It is also a pleasure to know that you appreciated the friendliness of our team and our breakfast buffet. Feedback like yours is our greatest reward and it gives us the opportunity to congratulate our team, so thank you again for sharing it. We hope to see you again, Egbert, in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Avis-klantbeoordeling 4.3/5

Anoniem Gezinnen - 22/08/2019 AccorHotels bevestigde berichten

Hotel midden tussen verbouwingen/bouwprojecten. Veel muggen op de hotelkamer. Slechte incheck.

Dear Anoniem, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did know the rate that you attribute to our hotel and your comment. I was deeply sorry for your experience. Please accept my sincerest apologies for the inconvenience that you have encountered. Regarding the view and works around the hotel, unfortunately it’s beyond our control. Please know that I did share your feedback with all the Novotel Team and particularly with our Front Office Manager so she can take the appropriate measure to prevent the future occurrence. Concerning your bedroom, please allow me to express my apologies. We have changed some carpets for the comfort of our guest and have made their best to not disturb them. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Een aanrader!

Avis-klantbeoordeling 4.3/5

Frans Stellen - 18/08/2019 AccorHotels bevestigde berichten

Prachtig en ruim Novotel. Privé-parking kost 11,50 euro/24h. Tram richting centrum stopt op 300m. Ticket kost 2 euro (2 uur) of 4 euro (hele dag). Restaurant: basic. Bar nogal prijzig. Ontbijt: oké, maar duur (20 euro).Kamertip: wenst u een kamer met een echte inloopdouche, vraag dit vooraf (anders krijg je een douche in ligbad...)

Dear Frans, First of all, I would like to thank you for taking the time to share your opinions with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Dutch. However, I would like to respond to you and am therefore answering in English. Please accept my apologies for any inconvenience. I am pleased to see your overall positive rating and above all to share it with our team. Your complete satisfaction is our team’s top priority. I am grateful for your kind remarks about the comfort of our hotel and your bedroom. Rest assured that I have taken your comments into account as we truly value all feedback from our guests, because it gives us the opportunity to constantly improve the quality of our services; thank you for sharing it. We do hope we can welcome you back to Novotel Luxembourg Kirchberg for another enjoyable stay in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Heel fijn hotel

Avis-klantbeoordeling 4.3/5

Monique Gezinnen - 17/08/2019 AccorHotels bevestigde berichten

Erg spontane receptionist, mooie ruime kamer met heerlijke bedden en badkamer met regendouche. Heerlijk gegeten savonds en smorgens uitgebreid ontbijt met zelfs glutenvrije en lactosevrije producten!

Dear Monique. First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Dutch. However, I would like to respond to you and am therefore answering in English. Please accept my apologies for any inconvenience. I am pleased everything met your expectations. Thank you for appreciating our comfortable beds, a night of good quality sleep for our guests is very important to us. Your feedback is very important for us and helps us to maintain our high standards and our chef will be pleased to receive your compliments about your dining experience and the variety on our breakfast buffet. It also gives me the opportunity to congratulate my team for their high level of service. We look forward to welcoming you back for a future stay. Kind regards, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Avis-klantbeoordeling 4.3/5

Dirk Zaken - 14/08/2019 AccorHotels bevestigde berichten

Alles gewoon in orde zo als het hoort . Vriendelijk personeel .

Dear Dirk. Thank you for sharing such positive feedback to our satisfaction survey. Regrettably, I am not able to write in Dutch. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I'm glad that you had a pleasant experience at Novotel Luxembourg Kirchberg and that everything about your stay was to your satisfaction. I have shared your kind feedback regarding the service with the entire team, so they are aware of their contribution making your stay memorable. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We look forward to welcoming you back, Dirk, to Novotel Luxembourg Kirchberg in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Fantastisch verblijf en heel vriendelijke en behulpzame hotelmedewerkers

Avis-klantbeoordeling 4.3/5

Eef F. Gezinnen - 10/08/2019 AccorHotels bevestigde berichten

Lekker ontbijt en steeds bereid om zaken bij te halen als ernaar wordt gevraagd , mooie kamers , heel vriendelijk er ndelijk en behulpzaam personeel

Dear Eef, Thank you for sharing your kind feedback however as I am unable to reply in Dutch I am doing so in English and would like to apologise in advance for any inconvenience. It is rewarding to know that you had a good stay with us and we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. I will be sure to share this feedback with all our teams and congratulate them on their friendly and professional service. The entire team look forward to seeing you again at Novotel Luxembourg Kirchberg in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Onze meest recente 20 reviews

In samenwerking met TripAdvisor

Onze andere hotels in de buurt

Al onze hotels in luxembourg