Swissôtel Chicago 4 stars

Customer review rating (ALL Rating) 4.5/5 2,921 reviews

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Description

Hotel extras

  • Labelled ALLSAFE

  • A prime downtown location in the Chicago Loop, steps from the Magnificent Mile

  • 662 spacious, intelligently designed rooms and suites

  • Views of Lake Michigan, the Chicago River or the downtown skyline

  • 22 stylish and functional event spaces for up to 1,800 guests

Our accommodation(s)

Hotel location

Swissôtel Chicago

323 East Upper Wacker Drive
60601-9722 CHICAGO
United States

GPS:41.88728, -87.619378

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,921 reviews

TripAdvisor Rating  4.5/5  6,655 reviews

Certificate of excellence 2023

Very satisfied

TripAdvisor rating 5.0/5

Snowball2128 TripAdvisor review

Great location and views. Stayed on the 19-floor looking out at Lake Michigan and Navy Pier. Beautiful lobby area. Enjoyed the beverage selection at the bar and was a nice place to meet with friends and business associates. Felt this hotel was a very good value for my short stay in Chicago.

Excellent Stay!

TripAdvisor rating 5.0/5

sctrojanmo TripAdvisor review

This is a very nice hotel in a great location in Chicago. My room had a wonderful view of the Chicago river and was very clean and comfortable. The staff was very helpful and friendly. The hotel has a very nice exercise room with a great view. Food at the restaurant was excellent, and the wait staff were very attentive and nice. Highly recommended for a business trip to downtown Chicago.

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Charming Boutique Gem

TripAdvisor rating 5.0/5

Shirley W TripAdvisor review

Tucked away in a quaint corner of the city, this boutique hotel exudes charm and character. From the personalized service to the stylish decor , every detail is carefully curated to create a memorable stay. Perfect for those seeking a unique and intimate atmosphere.

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Views and VIP service

TripAdvisor rating 5.0/5

GMSReview TripAdvisor review

Thank you to the Swissotel for a beautiful view and VIP attention. I worked with Obeddie and Melissa prior to arrival. On-site Mary could not have been sweeter, graciously assisting me with early check in. The room is great but the service made the experience!

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Obeddie, Melissa, Mary and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Nice hotel

Customer review rating 5.0/5

Julie B. Business - Confirmed reviews ALL

The hotel was very nice. Check in was easy, check out was easier. Hotel was very clean. They offer a $10 credit if you don't use housekeeping. Overall very pleased with the hotel. Would stay there again!

Dear Julie B., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

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Other web-users rate our hotel

  • 1,044 reviews 8.7/10 Location
  • 1,759 reviews 8.2/10 Room
  • 1,490 reviews 8.3/10 Service
  • 39 reviews 4.5/10 WiFi
  • 577 reviews 7.4/10 Cleanliness
  • 359 reviews 4.3/10 Value
  • 105 reviews 9/10 Wellness Area
  • 86 reviews 5.2/10 Breakfast

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