Aparthotel Adagio Rome Vatican 4 stars

Customer review rating (ALL Rating) 4.3/5 1,324 reviews

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Aparthotel Adagio Rome Vatican - Image 1
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Aparthotel Adagio Rome Vatican - Image 3
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Via Damiano Chiesa 8, 00136 ROMA, Italy

Description

Hotel extras

  • Peaceful neighborhood near the Vatican

  • Outdoor swimming pool open from May to September

  • Bright apartments

  • Option to add an extra bed (EUR 20 per day. Can be booked directly at the hotel)

  • Private indoor parking

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 0 m² / 0 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View

Hotel location

Aparthotel Adagio Rome Vatican

Via Damiano Chiesa 8
00136 ROMA
Italy

GPS:41.919691, 12.436872

Telephone
Fax +39 06 7763 6603

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,324 reviews

TripAdvisor Rating  4.0/5  817 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.0/5

Jon C. Couples - Confirmed reviews ALL

I nice apartment, staff are really nice, friendly and very helpful with travel hints and tips. We found the hotel a 30 minute bus journey, or train ride into the centre of Rome, but the public transport works fine. Breakfast was adequate without being spectacular.

Dear Mister C. , We very much appreciate your comments regarding your stay at the Aparthotel Adagio Rome Vatican. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Guisset Adagio Roma Vatican

located outside of downtown Rome, convenient to reach by public transportation

Customer review rating 2.0/5

A Families - Confirmed reviews ALL

As a family of five we were obliged to rent two apartments as the Adagio has a policy of not having more than four persons per unit. Our check in was ok, we were greeted by the front desk agent who was keen on charging the accommodations tax and security deposit. This seemed to be her main objective as she provided little information on ammenities or services available. I would not classify this hotel as a four star but rather as a two star. Daily housekeeping is not offered. Housekeeping and room cleaning is done once per week. When asked when I wanted my housekeeping, I requested it be done on Sunday. It seems the cleaning person does not do room cleaning on Sundays. I have been to many hotels and was quite surprised. In an effort to be accommodating, I requested that the cleaning be done on the Saturday. I was very disappointed when I returned late in the evening and the apartments had not been cleaned. I was assured by the evening manager that both units would be cleaned on the Sunday. I explained what I had been told upon check-in. He seemed very surprised and assured me both units would be cleaned on the Sunday. Upon returning after a full day of sight seeing I was less than impressed when I noted that the units had once again not been cleaned. I went down and met with the same manager who apologized profusely and stated that both units would be cleaned on the Monday. On Monday morning, I awoke and called the front desk requesting immediate cleaning. It still took a couple of hours but the units were eventually cleaned by a very upset chamber maid. She did not leave any coffee and barely left the required necessities in the toilets to accommodate the remaining five days of our stay. The hotel reception has a piano. I have two children who are aged 11 and 14 and who normally play piano on a daily basis. Upon returning from one of our outings at approximately 18h30, one of the played a few songs and the front desk agent (a middle aged woman) came and asked him to stop as she could not hear the person in front of her. I found this to be extremely rude. We complied, but why then does the Adagio place a piano in the lobby? Is it for decoration? This same front desk agent was speaking very sternly to an elderly couple who was checking in. I am uncertain what language the couple spoke but the woman very loudly told them, I do not understand. I speak English or Italian and can serve you in either of those languages but I do not understand what you are saying. The client quietly stated that she would continue in English. I found the customer service provided by the two older women at the front desk to be less than acceptable. I feel that you should hire mystery clients and see how well they are served. I would also recommend that you review the service and attitude of the blonde chambermaid. She seems absolutely miserable and would be best served to be employed in a position where she does not come into contact with anyone. I found that the rates paid to be at the hotel did not compensate with the level of service, amenities or location of the hotel. It would be very different if the service had been amazing. It is unfortunate because the evening manager was pleasant and accommodating as was the young gentleman who assisted us with our checkout. They were pleasant and an absolute pleasure to deal with.

Dear Miss Alavarez , Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Rome Vatican. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Guisset Adagio Roma Vatican

A Nice place

Customer review rating 5.0/5

H Friends - Confirmed reviews ALL

They were very kind and helpful. Our studio-apartment was perfect. Well located with trainstation and bus nearby. In short: a nice place to stay .

Hello Margueritte We very much appreciate your comments regarding your stay at the Aparthotel Adagio Rome Vatican. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Guisset Adagio Roma Vatican

Very good hotel

Customer review rating 5.0/5

Marco Families - Confirmed reviews ALL

Just few step to train station who will take you to San Peter or another metro station in less than 20 minute you can be in city center with , nice aparthotel ,near to supermarket and many localmarket . Hi reccomended

Dear Marco, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Rome Vatican. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Guisset Adagio Roma Vatican

Good stay

Customer review rating 3.5/5

Dolovic Families - Confirmed reviews ALL

Stay at this apart hotel for 4 nights with my family (myself, wife and 7 years old kid). The room is ok. It was well clean. Although the furniture is a little old. You have a proper bed room with a bed and a sofa with a side bed for a single person. They say 4 can sleep in the room, but if it is 4 adults, 2 will not have good night as the "beds" in the living room are not good for adults. There is a reasonable kitchen as well. The location is not very good for tourism in rome most visited sights, it is a bit far. But the staff of the hotel is very friendly and professional.

Dear Mister De Oliveira We very much appreciate your comments regarding your stay at the Aparthotel Adagio Rome Vatican. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Guisset Adagio Roma Vatican

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.