ibis Styles Edinburgh St Andrew Square 3 stars

Customer review rating (ALL Rating) 4.6/5 3,016 reviews

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ibis Styles Edinburgh St Andrew Square - Image 1
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19 St Andrew Square, EH2 1AU EDINBURGH, United Kingdom

Description

Hotel extras

  • Central location: only 5 minutes walk from new St James shopping centre and Waverley station

  • Ask about our balcony rooms for a breathtaking view for a restorative night's sleep

  • On-site bar and restaurant "Bonnie & Whistle" serving brasserie style meals

  • Access our Food & Drink menu via our "Click , Pay & Collect" QR code service

  • Facilities for disabled guests and parking only 10 minutes away

Our accommodation(s)

Hotel location

ibis Styles Edinburgh St Andrew Square

19 St Andrew Square
EH2 1AU EDINBURGH
United Kingdom

GPS:55.954396, -3.194415

Telephone
Fax +44 131 292 0210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BONNIE AND WHISTLE

With comfortable furnishings and pops of traditional tartan, our quirky, welcoming on-site brasserie is the ideal spot for a quick bite or a long, lazy dinner. The perfect way to round off your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,016 reviews

TripAdvisor Rating  4.5/5  2,796 reviews

Certificate of excellence 2024

Fantastic Location, ok hotel

Customer review rating 3.5/5

Tll Couples - Confirmed reviews ALL

Quaint but nice rooms, very quiet. Breakfast spread descent, good staff, poor housekeeping. We put the light on indicating that we wanted to get the room cleaned. We were back by 3pm and it was not done yet. We were going out again at 3:20. The housecleaner opened the door, saw us in there and turned the “need clean” light off. We told her we were leaving in 10 minutes. We turned the “need cleaning” light back on when we left minutes later. When we returned 2 hours later, the room had not been cleaned and the house cleaner had left. Very disappointing.

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that you found our location fantastic and the tranquility of our rooms to your satisfaction. It is also wonderful to know that the breakfast spread and the helpfulness of our staff contributed positively to your experience. However, we regret to hear about the inconvenience you faced with our housekeeping services. We hold ourselves to high standards and are disappointed that we did not meet your expectations in this regard. Rest assured, we are committed to improving our services and appreciate you bringing this to our attention. It would be a pleasure to welcome you again. Kindest regards,

Great experience, fantastic hospitality

TripAdvisor rating 5.0/5

TiborK314 Families - TripAdvisor review

We had an incredible 4 nights stay here and we loved every minute of it. The staff is really doing their utmost to make our experience unforgettable. Especially Mercedes, who helped us several times. The breakfast is delicious and the guys in the bar are super friendly.

Dear Tibor, Thank you for such a great review. Learning about your incredible four-night stay and the exceptional service provided by our dedicated team, especially Mercedes, fills us with pride. It's heartening to know that our efforts to deliver unforgettable hospitality are so well-received. Your compliments towards the delicious breakfast and the friendliness of our bar staff are greatly appreciated, and we're delighted these aspects contributed to your enjoyable experience at ibis Styles Edinburgh Centre St Andrew Square. We're always striving to create memorable moments for our guests, and it brings us joy to see that reflected in your visit. Thank you for choosing to stay with us, and for acknowledging the small details that make a big difference. We look forward to a return visit from you in the future. Best wishes, Karina.MIKALAUSKAITE, Front office Manager

Funky and Cute!

TripAdvisor rating 5.0/5

730robertat Couples - TripAdvisor review

We loved this hotel!! It was funky and cute and the people were so incredibly nice, not a surprise as this is Scotland!! The breakfast was wonderful and the bar was great too. It’s in a perfect location. The staff was eager to give us advice about restaurants and how to best get from here to there. Thanks for the great hospitality!

Dear Roberta, Thank you for such a positive review. Your kind words about the unique design of ibis Styles Edinburgh Centre St Andrew Square truly made our day. It's a joy to know that the quirkiness of our hotel contributed to your memorable experience in Edinburgh. Our team is beaming with pride after hearing that their efforts to provide exceptional service did not go unnoticed. We're glad that our hospitality met your expectations and helped to make your stay enjoyable. We're also delighted to hear that our breakfast selection set you up for a great start to your day and that our bar was able to provide you with a pleasant space to relax. The Bonnie & Whistle is indeed a favourite among many of our guests. Lastly, we're pleased that our central location served you well during your travels. Being just a stone's throw away from the St James shopping centre and Waverley station, as well as Edinburgh's myriad attractions, is something we're very proud of. Thank you once again for choosing to stay with us and for your fantastic feedback. Karina.MIKALAUSKAITE, Front office Manager

Mostly very positive but with reservations

Customer review rating 3.5/5

Roda Couples - Confirmed reviews ALL

We stayed twice in a week (a Monday night and the following Saturday night). The hotel location was excellent, the staff were very helpful and the breakfast was very good too. We had some frustration with the consistency of the 2 rooms we were given. The rooms were of similar dimensions but the second room on the Saturday and therefore more expensive, seemed very 'tired' and unappealing which was disappointing.

Dear Roda, Thank you for reviewing your stay with us. We are delighted to hear that our central location and the service provided by our staff met your expectations, and that you enjoyed the breakfast offerings. However, we regret to hear that the consistency of the rooms did not fully meet your satisfaction. As an establishment housed in a former bank building, room sizes and designs can indeed vary. We note your comments that the charm of our unique rooms may not have been apparent in the second room you stayed in. We are committed to ensuring all our guests have a comfortable and enjoyable stay, and in 2024 we are looking forward to a refurbishment that will further modernise our accommodations. We look forward to welcoming you back in the future. Best regards,

Everything about it was great

Customer review rating 5.0/5

Sarah Families - Confirmed reviews ALL

Lovely room. Lovely people there. Fantastic breakfast. Great area

Dear Sarah, Thank you for this great feedback about your recent stay. It brings us immense joy to know that our hotel served as a lovely place for your Edinburgh experience. We're thrilled that the room, our friendly team, and the fantastic breakfast all contributed to a memorable stay in the great area of St Andrew Square. Furthermore, your appreciation for our dedication to cleanliness and sustainable development initiatives is highly valued, and we are pleased these efforts resonated with you during your visit. Please help us achieve our goal of being in the top 25 Edinburgh hotels by sharing your positive comments on Trip Advisor for others to view using the link https://www.tripadvisor.com/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_St_Andrew_Square-Edinburgh_Scotland.html. We look forward to the pleasure of welcoming you back to our hotel in the future. Warm regards, Karina.MIKALAUSKAITE, Front office Manager

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Other web-users rate our hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.