Novotel Muenchen City Arnulfpark 4 stars

Customer review rating (ALL Rating) 4.7/5 3,672 reviews

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE restaurant and bar with "100% homemade" bread

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

Our accommodation(s)

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 MUNICH
Germany

GPS:48.145601, 11.539065

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The FLAVE of Munich

At The Flave of Munich restaurant, everything revolves around bread! It is freshly prepared by our master baker in our own bakery - 100% homemade! Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,672 reviews

TripAdvisor Rating  4.5/5  1,517 reviews

Certificate of excellence 2023

Good Stay

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Hotel was located in a mostly good location. It’s right off a busy road so that wasn’t the greatest. Parking is expensive. They also didn’t change the sheets when there was a stain.

Dear Ms. A., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City Arnulfpark. We regret that your experience with our hotel, the house-keeping and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jochen Fuchs General Manager

well located

Customer review rating 4.0/5

Rob Business - Confirmed reviews ALL

perfect spot, clean and silent room.

Dear Mr. V., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Limited Service

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Arrived at checkin at about 14:10, but checkin was set to 15:00. I was not able to just drop my luggage and come back later. But I had to register for ALL partner program. After coming home I tried to delete my account over there, but there is no direct functionality for that. I dropped an email but no reply yet. During booking I was informed that breakfast would be included. But on checkin I was informed it wasn't. Based on that price was way too high.

Dear Mr. S., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Clean, Comfortable, Convenient to Transportation

Customer review rating 5.0/5

Jeff C. Families - Confirmed reviews ALL

The hotel is either new or recently renovated. It’s pretty much immaculate. Rooms are pretty small but more than adequate. The staff were unfailingly polite and happy to help. Reception is staffed full-time, and both they, and the staff of The Flave, the house bar, are happy to suggest places to go and do. Food and drink at The Flave were varied and excellent. Highly recommended!

Dear Mr C., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our cleanliness, the food and the convenient location. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Good stay near ZOB

Customer review rating 4.5/5

Sven Couples - Confirmed reviews ALL

Modern and clean. Most facilities that you need. Near ZOB.

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the good marks and the great remarks on the cleanliness, the facilities and the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I do acknowledge, however, that there is still “room for improvement” in the check-out category. Please be assured that this particular issue will be addressed and discussed within our local team and that we will try our best to improve in even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Jochen Fuchs General Manager

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Other web-users rate our hotel

  • 1,010 reviews 9/10 Location
  • 1,477 reviews 8.1/10 Room
  • 1,412 reviews 8.9/10 Service
  • 20 reviews 8.5/10 WiFi
  • 935 reviews 8.7/10 Breakfast
  • 679 reviews 8.9/10 Cleanliness
  • 334 reviews 4.5/10 Value
  • 242 reviews 8.9/10 Amenities

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