ibis Singapore Novena 3 stars

Customer review rating (ALL Rating) 4.1/5 1,793 reviews

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ibis Singapore Novena - Image 1
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6 Irrawaddy Road, 329543 SINGAPORE, Singapore

Description

Hotel extras

  • 8 minutes away from Novena MRT Station

  • Minutes away from Orchard Road Shopping District and the Central Business District

  • Indulge in the rich heritage of the Balestier Food Trail

  • Modern guest roms with complimentary high-speed WiFi

  • Friendly and helpful guest service

Our accommodation(s)

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Hotel location

ibis Singapore Novena

6 Irrawaddy Road
329543 SINGAPORE
Singapore

GPS:1.326318, 103.845634

Telephone
Fax +65 6808 9889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

OOPEN

Located on the ground floor adjacent to the hotel reception - the OOPEN restaurant serves variety of pastas, grills and Asian cuisine. There is something for everyone at affordable prices at our 3-star hotel in Balestier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,793 reviews

TripAdvisor Rating  3.5/5  1,614 reviews

Average stay

Customer review rating 3.0/5

Deepak Families - Confirmed reviews ALL

Initial experience with the reception was not good. The people were rude and seems to be not willing to explain our concerns. Rooms were good and comfortable for the stay. Housekeeping was prompt and good. Breakfast was not up to the mark. The hotel had so many Indian visitors but the breakfast was very bad for Indians. They should at least have more dishes for Indian breakfast.

Dear Deepak K., Thank you for taking the time to tell us about your experience at the ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Lai

Well located

Customer review rating 4.5/5

Cindy Families - Confirmed reviews ALL

Good location Near the bus stop and a 10min walk to the train station There's also a mall nearby.

Dear Cinderella E A., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Lai General Manager

Very good trip at very average hotel

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Not worth the money. Staff behaviour could be better. Also charged for early checkin for a five night stay.

Dear Vineeth V., Thank you for taking the time to tell us about your experience at the ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Lai

Well Located near bus stop & 8 mins from MRT

Customer review rating 5.0/5

Romik S. Families - Confirmed reviews ALL

Was much much better than the some of the reviews. Small nice rooms . Good service overall

Dear Romik s., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Lai General Manager

Good Stay

Customer review rating 5.0/5

Ankush W. Families - Confirmed reviews ALL

Really good Exp - & good customer service & Prompt Service Good Breakfast & Had Lunch at Pasta & Grill - Too good to have it

Dear Ankush Anant W., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Lai General Manager

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Other web-users rate our hotel

  • 593 reviews 9/10 Location
  • 931 reviews 5.8/10 Room
  • 816 reviews 8.3/10 Service
  • 62 reviews 7/10 WiFi
  • 430 reviews 7.3/10 Cleanliness
  • 333 reviews 7.3/10 Breakfast
  • 12 reviews 1.9/10 Wellness Area
  • 11 reviews 8.1/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.