Novotel Toronto Vaughan 3 stars

Customer review rating (ALL Rating) 4.2/5 1,367 reviews

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200 Bass Pro Mills Drive, L4K 0B9 VAUGHAN, Canada

Description

Hotel extras

  • Free WiFi, large work space, 55-inch LCD TV

  • Indoor pool, fitness center, kids' play area

  • Modern and contemporary restaurant and bar with patio

  • Shopping at Vaughan Mills, free parking

  • Wonderland 10 minutes' drive, 35 to Toronto, Subway 8 minute drive.

Our accommodation(s)

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Hotel location

Novotel Toronto Vaughan

200 Bass Pro Mills Drive
L4K 0B9 VAUGHAN
Canada

GPS:43.822082, -79.539375

Telephone
Fax +1 905-695-1750

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL TRIO

At Trio we are reinventing the concept of dining by offering you an inventive selection of tasting-sized plates featuring cuisine from around the world-each paired with world-class wines.All in a comfortable and relaxed atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,367 reviews

TripAdvisor Rating  4.0/5  630 reviews

A wonderful weekend

Customer review rating 5.0/5

Lisa A. Friends - Confirmed reviews ALL

Loved Novotel Toronto Vaughan! Very nice, helpful and accommodating at the front desk and the entire staff was great

Dear Lisa A., Thank you for choosing Novotel Toronto Vaughan for your weekend getaway! We're thrilled to hear that you had a wonderful stay with us and that our team, especially our front desk staff, left a positive impression on you. Receiving a good rating for your booking experience and the cleanliness of our hotel is truly gratifying, and we couldn't be happier that everything met your expectations. We pride ourselves on providing seamless booking processes and maintaining impeccable cleanliness standards throughout our property. Your feedback serves as a testament to our commitment to delivering exceptional service and ensuring that each guest has a memorable experience with us. We'll be sure to pass along your kind words to our entire team, as they work hard to create a welcoming and comfortable environment for our guests. Thank you once again for your glowing review and for choosing Novotel Toronto Vaughan for your weekend retreat. We can't wait to welcome you back for another fantastic stay in the future! Sincerely, Jeffy Mathew

Well located

Customer review rating 1.5/5

Ghap2006 Families - Confirmed reviews ALL

Left personal item in room and called once I noticed and informed that they could not find it. Believe that staff should be honest and not keep personal belongings of guest.

Dear Wanda O., Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused by the loss of your personal item during your stay at Novotel Vaughan. We understand how distressing it can be to misplace belongings while traveling, and we regret that we were unable to locate the item for you. Maintaining the trust of our guests is of utmost importance to us, and we assure you that honesty and integrity are core values within our team. We take your feedback seriously and will investigate this incident thoroughly to ensure that such occurrences are prevented in the future. Regarding the handling of lost items, we will reinforce our procedures to ensure that all staff members are aware of the appropriate steps to take when a guest reports a missing item. Communication between team members will be improved to expedite the search process and enhance guest satisfaction. In regards to your preference for a buffet-style dining experience, we appreciate your input and will take this into consideration when reviewing our food and beverage offerings. Your satisfaction is our priority, and we strive to accommodate the preferences of all our guests. We genuinely value your feedback, as it helps us identify areas for improvement and deliver a better experience for our guests. Should you choose to stay with us again in the future, we hope to exceed your expectations and provide you with the exceptional service you deserve. Thank you for choosing Novotel Vaughan, and we look forward to welcoming you back soon. Sincerely, Jeffy Mathew

Excellent location, clean quiet room.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Easy check in, good meal service in conference room. Clean quiet room

Dear Tom B., Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at Novotel Vaughan. Providing a comfortable and convenient experience is always our priority, and we're glad to know that you found our location excellent and your room clean and quiet. It's fantastic that your check-in process was smooth and that you were satisfied with our meal service in the conference room. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon! If you have any further comments or requests, feel free to reach out to us. Sincerely, Jeffy Mathew

Business stay with our company of sales

Customer review rating 4.0/5

Jacqueline S. Business - Confirmed reviews ALL

We had a meeting room for two days and I stayed one night. The food was amazing when we were having our meetings and service was fantastic. I would suggest the screens In The meeting rooms. It seemed very high. Also in our room the material over the desk tables was nice but not really functional, we couldn’t sit well at the tables for a long day of meetings. Couldn’t put your legs under very well and stretch out. Also feel the seats were uncomfortable after a few hours in the meetings. Exceptional service and snacks and food. Thank you. Hope we are there for our next sales meetings.

Dear Jackie S., Thank you so much for your valuable feedback regarding your recent stay and meetings at Novotel Vaughan. We're thrilled to hear that you enjoyed the exceptional service and delicious food during your time with us. Your satisfaction is our top priority, and we're delighted that we could contribute positively to your business stay. We appreciate your suggestions regarding the meeting room screens and the functionality of the desk tables. Your input is essential for us to continuously improve our facilities and ensure they meet the needs of our guests. We'll definitely look into adjusting the screen height and exploring options to enhance the comfort and functionality of our meeting room furniture. Regarding your experience with the additional hotel services, we're pleased to see your high ratings for both lunch and dinner. Your satisfaction with our culinary offerings is fantastic to hear. Your recommendations for breakfast and lunch in the meeting room are duly noted, and we'll strive to maintain and even exceed the quality of our offerings in those areas for your future visits. Once again, thank you for choosing Novotel Vaughan for your business stay, and we look forward to welcoming you back for your next sales meetings. If there's anything else you'd like to share or if you have any further suggestions, please don't hesitate to reach out. We're here to ensure your next stay is even more enjoyable. Sincerely, Jeffy Mathew

It was fine

Customer review rating 4.0/5

Amyn Business - Confirmed reviews ALL

Had an issue with the room smelling very musty. U fortunately the hotel could not do anything to switch rooms as they were fully booked. However they did someone to turn off the heating and deodorize the space

Dear Amyn K., Thank you for providing us with your feedback regarding your recent stay at Novotel Vaughan. We sincerely apologize for the inconvenience you experienced with the musty smell in your room. While we're glad our team was able to promptly address the issue by turning off the heating and deodorizing the space, we understand that this situation may have impacted your overall experience. Ensuring our guests have a comfortable and enjoyable stay is our utmost priority, and we take your feedback seriously. To address your suggestion for improvement, we will certainly explore the possibility of implementing a system to provide text or email confirmations to guests once their room is ready. This proactive communication will not only enhance convenience but also help manage expectations, ensuring a smoother check-in experience for our guests. Your feedback is invaluable to us as it guides us in continuously improving our services and facilities. We genuinely appreciate your input and thank you for bringing this matter to our attention. Should you have any further suggestions or if there's anything else we can do to make your future experiences with us even better, please don't hesitate to reach out. We value your patronage and look forward to welcoming you back to Novotel Vaughan in the future. Sincerely, Jeffy Mathew

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Other web-users rate our hotel

  • 319 reviews 9.5/10 Location
  • 796 reviews 6.7/10 Room
  • 748 reviews 8.2/10 Service
  • 14 reviews 3.8/10 WiFi
  • 409 reviews 7.9/10 Cleanliness
  • 252 reviews 8/10 Food
  • 146 reviews 6.2/10 Breakfast
  • 136 reviews 8.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.