Novotel Toronto Vaughan 3 stars

Customer review rating (ALL Rating) 4.2/5 1,371 reviews

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200 Bass Pro Mills Drive, L4K 0B9 VAUGHAN, Canada

Description

Hotel extras

  • Free WiFi, large work space, 55-inch LCD TV

  • Indoor pool, fitness center, kids' play area

  • Modern and contemporary restaurant and bar with patio

  • Shopping at Vaughan Mills, free parking

  • Wonderland 10 minutes' drive, 35 to Toronto, Subway 8 minute drive.

Our accommodation(s)

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Hotel location

Novotel Toronto Vaughan

200 Bass Pro Mills Drive
L4K 0B9 VAUGHAN
Canada

GPS:43.822082, -79.539375

Telephone
Fax +1 905-695-1750

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL TRIO

At Trio we are reinventing the concept of dining by offering you an inventive selection of tasting-sized plates featuring cuisine from around the world-each paired with world-class wines.All in a comfortable and relaxed atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,371 reviews

TripAdvisor Rating  4.0/5  630 reviews

Customer review rating 3.0/5

Diane E. Couples - Confirmed reviews ALL

Novotel is a good stay I’ve spent 2 days in October 2023 , 2 nights in February 2024 and 2 in May 2024 All of my visits front desk said I was signed in to your loyalty program this visit I asked about my loyalty program and front desk said I wasn’t signed in but I would get credit for May 3 -4 2024 I find this frustrating when I was told Oct 30,2024 that I was a member

Dear Diane E., Thank you for providing detailed feedback about your recent experiences at Novotel Vaughan. We sincerely apologize for the inconsistencies you encountered regarding your loyalty program membership and the level of recognition received as an ALL member. It's clear that there were communication breakdowns on our part, and we deeply regret any frustration this may have caused. We will certainly address the issue of staff awareness and training regarding our loyalty program to ensure that all team members are knowledgeable and able to provide accurate information to our valued guests. Regarding your request for early check-in, we apologize for the inconvenience you experienced. We understand the importance of accommodating guest requests promptly and efficiently, and we will review our procedures to ensure that future requests are handled more effectively. Your feedback about the value for money at our Trio restaurant is duly noted. We strive to offer a dining experience that balances quality and affordability, and we will take your comments into consideration as we continue to refine our offerings. Once again, we apologize for falling short of your expectations during your recent stays. Your feedback is invaluable to us as we work to improve our services and ensure that every guest has a positive experience. We appreciate your continued patronage, and we hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable stay in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us. Sincerely, Jeffy Mathew

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Excellent service, updated and very clean rooms!

Dear Nick H., We greatly appreciate your feedback and are delighted to hear that you found our service to be excellent and our rooms updated and very clean during your stay at Novotel Vaughan. Our team works diligently to ensure that every aspect of your experience exceeds expectations, from the moment you arrive to the time you depart. From the warm welcome at check-in to the assistance provided throughout your stay, we strive to make you feel valued and cared for. As for our rooms, cleanliness and comfort are of utmost importance to us. Our housekeeping staff undergo rigorous training and follow strict protocols to maintain a high standard of cleanliness in all areas of the hotel, including our guest rooms. We regularly update and refresh our accommodations to provide a modern and inviting atmosphere for our guests. We're thrilled that you enjoyed your time with us, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific you appreciated about your experience or any suggestions you have for us to further enhance our service, we'd love to hear from you. Your satisfaction is our priority, and we're committed to continuously improving to ensure that every guest has a memorable and enjoyable stay at Novotel Vaughan. Sincerely, Jeffy Mathew

Nice location, quality service

Customer review rating 4.5/5

Sarah Friends - Confirmed reviews ALL

It was my first visit and I truly enjoyed my stay here, front desk was kind and accommodating, (especially when I called them for extra cups and utensils for late night snacks after 1am) the room was clean and comfortable, the breakfast was a little pricey, but I enjoyed my stay and definitely would come to this hotel again!

Dear Sarah M., We're thrilled to hear that your first visit to Novotel Vaughan was such a positive experience! Thank you for taking the time to share your feedback with us. While we strive to offer a breakfast experience that meets our guests' expectations in terms of quality and variety, we also understand the importance of value for money. Your comment will be shared with our team to ensure that we continue to provide a dining experience that is both enjoyable and reasonably priced. It's fantastic to know that our front desk team went above and beyond to ensure your needs were met, even in the late hours of the night. We understand the importance of a clean and comfortable room, and we're delighted that you found both to be exceptional during your stay. Regarding your booking experience, we're delighted to receive a perfect score! Providing seamless booking experiences is a top priority for us, and we're glad to hear that you were satisfied. Your kind words about our kind service and the cleanliness of our rooms mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back to Novotel Vaughan on your next visit! If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Sincerely, Jeffy Mathew

Good stay

Customer review rating 5.0/5

Mitchell Couples - Confirmed reviews ALL

Modern up to date hotel that is pet friendly. Would stay again.

Dear Mitchell H., We're delighted to hear that you had a pleasant stay with us at Novotel Vaughan! Our goal is to provide a modern and comfortable experience for all our guests, including our furry friends. We're thrilled that you appreciated our pet-friendly accommodations and found our hotel up to date. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Sincerely, Jeffy Mathew

Calm and comfortable

Customer review rating 5.0/5

Silas Business - Confirmed reviews ALL

Close to my company, LG Electronics!!

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Other web-users rate our hotel

  • 319 reviews 9.6/10 Location
  • 792 reviews 6.9/10 Room
  • 754 reviews 8.3/10 Service
  • 14 reviews 3.8/10 WiFi
  • 410 reviews 8/10 Cleanliness
  • 248 reviews 8.1/10 Food
  • 143 reviews 6.3/10 Breakfast
  • 138 reviews 8.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.