Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 3.8/5 3,864 reviews

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125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, 5000 ADELAIDE, Australia

Description

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

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Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Telephone
Fax +61 8 8407 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  3,864 reviews

TripAdvisor Rating  3.0/5  3,064 reviews

Good location

Customer review rating 3.0/5

Ron F. Solo - Confirmed reviews ALL

The hotel is old and outdated, but the staff are approachable, informative, and polite. Not recommended for long stays.

Dear Ronald, Thank you for sharing your experience with us. We're pleased to hear that you found our location convenient. Your kind words about our staff are greatly appreciated. We strive to provide a welcoming and informative experience for all our guests. We understand your concerns about the age and style of our hotel and we also recognize the importance of modern comfort. Your feedback is valuable as we continue to improve our guest experience. We regret that your stay did not meet your expectations for longer stays. We hope to have the opportunity to welcome you back and provide a more enjoyable experience. Sincerely, Sam Front Office Team Leader

Good location,

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel is quite tired and needs a revamp. Good location. Breakfast very basic and seems to be an add on.

Dear John, Thank you for sharing your feedback with us. We're pleased to hear that you found our location convenient. We appreciate your comments about the condition of our hotel. We are continuously working to improve our facilities to provide a more modern and comfortable experience for our guests. Your feedback is valuable as we strive to enhance our accommodations. We apologize that our breakfast offerings did not meet your expectations. We will review our breakfast options to ensure that they meet the standards our guests expect and deserve. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Sincerely, Sam Front Office Team Leader

Great little hotel, perfect location and great value.

TripAdvisor rating 5.0/5

Zoe G TripAdvisor review

I had a wonderful stay here whilst over in Adelaide for work and the gather round. The location was superb and a close walk to Hindley st and Rundle mall. The staff were super friendly and accomodating and a credit to their company. The rooms were super quiet and very comfortable. We even had complimentary snacks for the gather round. I'll be staying here next time I am in Adelaide for sure.

Dear Zoe G, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a great stay at Grosvenor Hotel Adelaide and that our location, amenities, and friendly staff made your visit enjoyable. It's fantastic to know that you found our hotel to be conveniently located near popular areas like Hindley Street and Rundle Mall, and that you appreciated the comfort and quietness of our rooms. Providing a comfortable and welcoming experience for our guests is our top priority, and we're glad we could exceed your expectations. We're delighted that you enjoyed the complimentary snacks for Gather Round and that you plan to stay with us again on your next trip to Adelaide. We look forward to welcoming you back for another fantastic stay! Warm regards, Ishwar Front Office Assistant Night Manager

Great spot

Customer review rating 4.0/5

Ross F. Friends - Confirmed reviews ALL

Easy in ,easy out, no complications

Dear Ross F., Thank you for your kind review! We are thrilled to hear that you found our hotel to be a great spot with easy access, making your stay hassle-free. Providing a seamless experience for our guests is always our goal, and we are delighted that we could meet your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. Sincerely, Sam Front Office Team Leader

Great location

Customer review rating 4.0/5

Matt B. Families - Confirmed reviews ALL

We stayed here for Gather Round weekend. The hotel is in a perfect location to go to footy and the festival. Only 15 minute walk to the games when busy. Heaps of convenience stores and restaurants around too.

Dear Matthew B., Thank you for choosing to stay with us during the Gather Round weekend and for taking the time to share your feedback. We are delighted to hear that you found our hotel to be in a perfect location for attending the footy and the festival, with convenient access to nearby stores and restaurants. We apologize for any inconvenience caused by the condition of the carpets during your stay. Please rest assured that we are actively working on upgrading our facilities to enhance the overall guest experience. We are sorry to hear that you did not receive any milk or coffee for your stay. This does not meet our usual standards of service, and we will be addressing this issue with our team to ensure it does not happen again in the future. We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely, Sam Front Office Team Leader

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Other web-users rate our hotel

  • 2,173 reviews 9.1/10 Location
  • 3,422 reviews 5.2/10 Room
  • 2,362 reviews 9/10 Service
  • 46 reviews 6.7/10 WiFi
  • 1,798 reviews 4.5/10 Comfort
  • 1,511 reviews 4.6/10 Cleanliness
  • 1,282 reviews 2/10 Amenities
  • 778 reviews 3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.