Mercure Hotel Hannover Mitte 4 stars

Customer review rating (ALL Rating) 4.5/5 1,561 reviews

Best price
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Mercure Hotel Hannover Mitte - Image 1
Mercure Hotel Hannover Mitte - Image 2
Mercure Hotel Hannover Mitte - Image 3
Mercure Hotel Hannover Mitte - Image 4
Postkamp 10, Niedersachsen, 30159 HANNOVER, Germany

Description

Hotel extras

  • Green Key-certified hotel

  • Quiet business and family hotel with sufficient parking spaces.

  • Central to Maschsee, Herrenhausen Gardens, City, Opera & Eilenriede

  • Concerts, club parties - we have the best place - right in the city center.

  • Electric car? Two public e-charging stations! Or use e-scooters.

Our accommodation(s)

Hotel location

Mercure Hotel Hannover Mitte

Postkamp 10, Niedersachsen
30159 HANNOVER
Germany

GPS:52.380129, 9.729856

Telephone
Fax +49 511 47390100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RELAX!

RELAX - Food, Drinks & You. The name says it: Sit, drink, eat and work as you want and like. Inspiration for good ideas, good decisions and good conversations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,561 reviews

TripAdvisor Rating  4.0/5  660 reviews

Certificate of excellence 2023

Just what we needed

Customer review rating 4.5/5

Nicky V. Couples - Confirmed reviews ALL

We stayed in Hannover on an overnight stopover and were very pleased with this Mercure hotel. Easy advance check-in online, a comfortable well-equipped, quiet room with a pleasant view, and somewhere to have a drink and snack after a long day. All good, thanks.

Dear Mrs. V., Thank you very much for taking the time to share your thoughts on your recent experience with us. It is great to know that you enjoyed every aspect of your stay from our friendly staff to the rooms and the bar. Don't wait too long to come see us again. With kind regards, Johanna Engel Guest Relation Managerin

Has everything you need in a calm setting

TripAdvisor rating 4.0/5

hopefultraveller21 TripAdvisor review

As an overnight base before travelling on, this hotel fitted the bill perfectly: quiet, well-equipped room overlooking the park, easy walk to the station in the morning, and simple snacks for hungry/ tired travellers in the bar in the evening. We didn't have breakfast at the hotel, so can't comment, but the staff generally were friendly and helpful.

Dear hopefultraveller21, Thank you so much for your lovely feedback! We truly appreciate your great comments, and hope to have the pleasure of welcoming you back one day. With kind regards, Johanna Engel, Guest Relation Managerin

Good stay

Customer review rating 4.0/5

Gast Business - Confirmed reviews ALL

It was ok

Dear Mr. L., We very much appreciate your feedback regarding your stay during the Hannover fair at the Mercure Hotel Hannover Mitte. During fair seasons, the prices are in the hotels always higher than normal. We hope to welcome you back in the future. With kind regards, Johanna Engel Guest Relation Managerin

Good Stay, quiet location.

Customer review rating 4.5/5

Luc Business - Confirmed reviews ALL

Nice, quiet room, good breakfast, helpful and competent front desk.

Dear Mr. B., thanks a million for the review you recently posted. We are very grateful for all the feedback we receive and appreciate the time you have taken to recognize out hotel. We are very fortunate with the regards to our friendly staff, the good breakfast and the location. We hope that we can welcome you back to the Novotel Hannover in the future. With kind regards, Johanna Engel Guest Relation Managerin

Overbooked - did not receive the correct Hotel Room

Customer review rating 1.0/5

C G. Families - Confirmed reviews ALL

I specifically booked a family room, constisting of a double Queen size bed and an additional single bed. We were two adults and one child and needed a room with 3 beds. We were told that our booked room was not available and they would have to figure something out for us. The solution? We were given a British Airways Crew room with a foldable foot stool as bed. The bed was not fit for sleeping on and it was the most uncomfortable sleep we have experienced in a long time. Why was our pre-booked room not available? Why did front desk make a note on our booking that our son would require a crib? I specifically added his age to the reservation upon booking.

Dear Mrs. G., thank you for taking the time to leave us your review following your stay with us. I am sorry that there were areas of your stay that you found disappointing. Please allow me to reach out to your privately in order to address them in person. We received the age of your child from 3 years, however with this age we always but a baby bed in the room. I can only apologies, that your child was to big for the baby bed and that we then had no other room available, just the one you received. The team and I hope to have the opportunity to restore your faith in our hotel in the future. Kind regards Johanna Engel Guest Relation Managerin

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Other web-users rate our hotel

  • 562 reviews 9.2/10 Location
  • 883 reviews 7.5/10 Room
  • 845 reviews 9.2/10 Service
  • 29 reviews 5.3/10 WiFi
  • 542 reviews 8.9/10 Breakfast
  • 425 reviews 6.3/10 Comfort
  • 402 reviews 7.8/10 Cleanliness
  • 147 reviews 4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.