Century Old Town Prague - MGallery 4 stars

Customer review rating (ALL Rating) 4.8/5 1,780 reviews

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Century Old Town Prague - MGallery - Image 1
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Na Porici 7, PRAGUE 1, 11000 PRAGUE, Czech Republic

Description

Hotel extras

  • 10 minutes walking distance to the Old Town Square

  • Glazed breakfast terrace

  • Daylight in conference rooms

  • Public transport (metro, tram, bus) next to the hotel

  • Shopping mall next to the hotel

Our accommodation(s)

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Hotel location

Century Old Town Prague - MGallery

Na Porici 7, PRAGUE 1
11000 PRAGUE
Czech Republic

GPS:50.088741, 14.429644

Telephone
Fax +420 221 800 801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Kafka Restaurant

Type of cuisine: International

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,780 reviews

TripAdvisor Rating  4.5/5  3,416 reviews

Certificate of excellence 2024

Location and hotel is good, but frontdesk people needs training

Customer review rating 2.0/5

Kirankumar J. Business - Confirmed reviews ALL

It was not a good experience at all dealing with the frontdesk. Day-1 (Saturday 20/04) I arrived, I was told that the booking is pre-paid but the payment is reflecting as yet (may be due to the weekend, they say) and hence asked me to deposit some cash. I deposited 500 CZK. The lady didn't even give me a receipt for this one. No problem! Then the lady asked me if I want to include breakfast to my package as it is without any additional charges. So obviously my answer was a big yes! Day-2 (Sunday 21-04) In the afternoon I went to the desk again asking if the payment is received and if not I had my friend with me who could have paid the entire amount. At this point the lady said, the payment not received yet however might receive before you checkout on Monday. So just pay another 500 CZK deposit for 2nd day and then all good. No payment needed. Day-2 (evening) I went to the desk again and this time there was a gentleman who seems to know his job well. He called out loud and clear that the agency has shared the Credit Card details but you need to pay the bill in full while checkout. At this time I had no cash with me to pay and I haven't had my CC with me. This gentleman charged the payment on CC shared while booking and then I was relieved from all my worries. He also called out that the breakfast was not included in the cost, so he would charge 650 CZK extra for that for Sunday morning and if I want to have the breakfast on Monday morning as well then another 650/- to which I denied and asked him not to include breakfast for the 2nd morning. Once the payment is done, I also reminded him about the 500/- CZK paid in cash and 500/- with CC (my friends card). He was surprised and annoyed himself to know that someone took 500/- in cash, but didn't issue a receipt. After a little search he confirmed that there is 1000/- deposit with the hotel and the same would be paid back while checkout (500/- in cash 500/- on my friend's CC). So Monday morning I went early to checkout so I don't miss this gentleman who was in night shift. He finally sorted all the things for me. I am sure the this wasn't intentional but it is really unpleasant experience, when you going to a new country and then struggling to get the right details about the payments and due to weekend even the agency was not available for me to confirm the details.

Very good stay

Customer review rating 4.5/5

El Couples - Confirmed reviews ALL

Excellent stay with surprise champagne on my birthday. All the staff we interacted with from the reception to the bar and room service were very good.

Good location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Service excellent service and breakfast well done !!!

Cold and overcrowded

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I love staying at the hotel but this was not as good as it could have been! It was very cold in Prague and the hotel's heating was turned off - it was unpleasant - you just could not get warm. For the first time, there were tour groups that dominates and took over the hotel (bar, no space at breakfast as the tour group was there at once, long queue at reception to checkout and suitcases everywhere).

Wonderful & perfrect stay : location, kindness, quality !

Customer review rating 5.0/5

Thomas B. Business - Confirmed reviews ALL

I was very well welcome, the rooms are large and clean, the personnel is very kind with a very good listening. As platinium member I had also lovely attentions. Thie hotel is very nice and well located in Prague. Definitely my best experience with ALL !

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Other web-users rate our hotel

  • 765 reviews 9.6/10 Location
  • 815 reviews 8.1/10 Room
  • 941 reviews 9.4/10 Service
  • 15 reviews 6.2/10 WiFi
  • 534 reviews 9.5/10 Breakfast
  • 291 reviews 9/10 Cleanliness
  • 264 reviews 9.6/10 Vibe
  • 196 reviews 8.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.