Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,693 reviews

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Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,693 reviews

TripAdvisor Rating  4.0/5  3,503 reviews

Everything was perfect!!!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The receptionist were very helpful and helped me plan my trips. Room was spacious and clean.

Dear Ms G., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Good

Customer review rating 4.0/5

Sagar Business - Confirmed reviews ALL

Good

Dear Mr. N., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. We hope to welcome you as our guest soon again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Large room, but...

Customer review rating 3.5/5

Michael S. Couples - Confirmed reviews ALL

A generously sized room let down by a lack of any sort of table or place to put one's suitcase. The bathroom redesign is modern, but again - there's nowhere to put your toiletries. And it was impossible to get the hotel internet (WiFi) to work with my laptop. Disappointing for a business class hotel. Other than that, the staff, facilities and location are excellent.

Dear Mr S., Thank you very much for your visit and for taking the time to write a review on your stay at Novotel München City. We appreciate your positive ratings in almost all categories and like the fact that you enjoyed your visit with us and our facilities and location in particular. As it is our top priority that you are satisfied with our services, we were especially glad to receive high ratings in this category. I gladly passed this on to my team and would like to send a sincere “thank you” on their behalf. We regret to hear that you were not completely satisfied with the furnishing of our rooms. Many of our guests enjoy, but there are also some critics. We are unfortunately not able to change the layout, so we thank you for your patience and hope this is not too much of an inconvenience for you. And I do acknowledge, that there is still “room for improvement” in the wifi category. Please be assured that this particular issue will be addressed and discussed within our local team and that we will try our best to improve in this area even more. We all hope to welcome you as a guest again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Well located with very good service & facilities.

Customer review rating 4.0/5

Graham W. Families - Confirmed reviews ALL

We enjoyed the experience with the time we had at the hotel on a very short stay.

Dear Mr. W., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

good experience

Customer review rating 4.5/5

K Business - Confirmed reviews ALL

The room was very good and comfortable. Breakfast was okay.

Dear Ms H., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the good marks and the great remark on the room. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

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Other web-users rate our hotel

  • 1,893 reviews 9/10 Location
  • 2,423 reviews 6.8/10 Room
  • 2,190 reviews 8.4/10 Service
  • 145 reviews 4.6/10 WiFi
  • 1,741 reviews 9/10 Breakfast
  • 1,276 reviews 5.6/10 Comfort
  • 879 reviews 8/10 Cleanliness
  • 607 reviews 5.9/10 Pool

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