Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,390 reviews

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Description

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

Our accommodation(s)

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Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,390 reviews

TripAdvisor Rating  4.0/5  3,756 reviews

Certificate of excellence 2024

Only location

Customer review rating 2.0/5

Muhammad S. Families - Confirmed reviews ALL

1. Hotel rooms are old and rundown. 2. No bathroom slippers 3. Charged extra room just for one extra infant 1.5 yr old, while no other hotel in UK did that. 4. No tissue box in room 5. Glass bathroom doors, seriously !! It's dangerous for small children. 6. Low staff issue. 7. I can go on and on. My first experience with Novotel chain was pathetic, thanks to your hotel.

Dear Muhammad , We sincerely apologize for the inconvenience you experienced during your stay. At Novotel Edinburgh Centre, we take guest feedback seriously. We are sorry to hear about your concerns regarding the room condition, lack of bathroom slippers, extra charges for an infant, absence of a tissue box, and the glass bathroom doors. Your comments about the staffing levels have been duly noted. We appreciate your valuable feedback, and we will address these issues internally. Thank you for bringing this to our attention. Warm regards, Neli Stoyanova Front office manager

Good location and family friendly

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We were a family of 5 (in two separate rooms) and had a great experience. The rooms were clean and well maintained, a good choice of options for the breakfast buffet, and we enjoyed the swimming pool and sauna.

Dear Anonymous, Thank you for your positive review. We are delighted that you and your family enjoyed our clean rooms, breakfast buffet, and leisure facilities. We strive to provide a family-friendly environment for all our guests. We look forward to welcoming you back soon. Best regards, Neli Stoyanova Front office manager

Very helpful and friendly staff. Great location. Amazing breakfast!

Customer review rating 5.0/5

Cat Business - Confirmed reviews ALL

Really great stay through work. Would definitely recommend and return.

Dear Cat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Enrico Berto Front Office Team Leader

Lovely hotel

Customer review rating 5.0/5

Kirsty D. Families - Confirmed reviews ALL

Hotel was lovely, reception welcoming with a bar/restaurant and small pool/sauna. Reception rang a few hours after check-in to make sure everything was ok. Short walk to the grass market and royal mile, ideal for touring the city.

Dear Kirsty, Thank you for your positive review! We are delighted to hear that you enjoyed our hotel facilities and found our location ideal for exploring the city. We strive to provide a welcoming experience for all our guests. We hope to welcome you back soon. Warm regards, Neli Stoyanova Front office manager

Great staff great facilities

Customer review rating 4.5/5

Harry M. Families - Confirmed reviews ALL

Speedy check in check out great facility clean pool and spa super selection of breakfast foods

Dear Harrison, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Enrico Berto Front Office Team Leader

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Other web-users rate our hotel

  • 1,664 reviews 9.2/10 Location
  • 2,451 reviews 7/10 Room
  • 2,195 reviews 8.8/10 Service
  • 49 reviews 2.2/10 WiFi
  • 1,212 reviews 8.6/10 Breakfast
  • 1,048 reviews 6.7/10 Cleanliness
  • 772 reviews 7.8/10 Pool
  • 440 reviews 5.5/10 Value

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