Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,144 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Beautifully designed rooms by Pierre-Yves Rochon

  • The ALLSAFE label represents our cleanliness & prevention standards

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Unparalleled location within walking distance to London's best attractions

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

WILD HONEY ST JAMES

Sofitel's Michelin-star restaurant Wild Honey St James combines classic French techniques with the finest seasonal British produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,144 reviews

TripAdvisor Rating  5.0/5  417 reviews

Certificate of excellence 2023

Perfect

TripAdvisor rating 5.0/5

Sersis1 TripAdvisor review

An amazing experience at Sofitel Saint James! The staff was outstanding and the hotel’s location was superb. We are grateful for the exceptional service and warmth we experienced during our stay. We’ll definitely return on our next visits to London!

Bonjour, It is a pleasure to receive such a positive review. We're thrilled to hear that the team made such a memorable impression on you and that our central location was so convenient for your visit to London. It's so gratifying to know that our dedication to service and warmth is recognised and appreciated by our guests. We look forward to seeing you again on many more occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

Another wonderful stay

Customer review rating 5.0/5

Avril Families - Confirmed reviews ALL

From check-in, to check-out, with everything in between always being a delightful experience - thank you!

Dear Mrs F., We very much appreciate your feedback regarding your recent stay at Sofitel London St James and thank you for your loyalty. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services and Luis was delighted to be recognised. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Great location with very attentive staff and fabulous suite

Customer review rating 5.0/5

John C. Solo - Confirmed reviews ALL

Great location. Staff were fabulous. Suite was superb. Extremely comfortable bed. Bath was amazing. Thank you for the suite upgrade from St James to Opera. And allowing me to check in so early after my long flight from Perth.

Dear Mr C., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay in our opera suite. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit after travelling such a long way. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Well located good short stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel was very nice, beautiful location and really handy for the sights. The staff were very nice and very helpful and the fast check in and check out were excellent and worked flawlessly.

Dear Mr H., We very much appreciate your feedback regarding your stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Clean, personalised & efficient service

Customer review rating 5.0/5

Marja R. Families - Confirmed reviews ALL

Nice to be recognized upon arrival; no need to ask water - always available. Feel like at home

Dear Mrs R., We very much appreciate your feedback regarding your stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services and I'm glad we kept you well hydrated. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

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Other web-users rate our hotel

  • 859 reviews 9.9/10 Location
  • 972 reviews 8.5/10 Room
  • 1,669 reviews 9.4/10 Service
  • 9 reviews 7.4/10 WiFi
  • 379 reviews 8/10 Comfort
  • 362 reviews 8.8/10 Breakfast
  • 310 reviews 9.4/10 Vibe
  • 300 reviews 8/10 Food

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