Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,820 reviews

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Description

Hotel extras

  • ALLSAFE certification, 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT & BAR

Located at the heart of Darling Square, Pumphouse Bar & Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,820 reviews

TripAdvisor Rating  4.5/5  493 reviews

Certificate of excellence 2023

Great location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Really enjoyed our stay.

Dear Graham S., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steffi Senior Assistant Manager

Great location

Customer review rating 4.5/5

Maureen Couples - Confirmed reviews ALL

Made to feel welcome. Friendly staff. Very accomodating with request for room

Dear Maureen G., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steffi Senior Assistant Manager

Good location but road works were noisy

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I stayed three nights, the first night was good. The second and third there were roadworks outside the room that stopped me from sleeping until they finished. On the third night I rang reception to ask about the works and the possibility of moving rooms, I was told someone would call me back but that didn’t happen.

Dear Deborah Jane M., Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that we haven fallen short of your expectations; please allow me to express my sincerest apologies. Your feedback has been shared with our team to prevent reoccurrence of similar events, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steffi Senior Assistant Manager

Duplicate billing

Customer review rating 2.0/5

David N. Couples - Confirmed reviews ALL

We were billed twice for our room both transactions were on March 18th and one of these transactions is still pending today, March 22nd. NOT HAPPY!

Location

Customer review rating 5.0/5

Mike Business - Confirmed reviews ALL

Cleanliness, friendly staff and location were perfect

Dear Michal W., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Assistant Manager

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Other web-users rate our hotel

  • 1,563 reviews 9.5/10 Location
  • 1,638 reviews 7.5/10 Room
  • 1,618 reviews 8.4/10 Service
  • 37 reviews 6.9/10 WiFi
  • 698 reviews 7.6/10 Cleanliness
  • 453 reviews 6.8/10 Breakfast
  • 301 reviews 8.7/10 Vibe
  • 49 reviews 2.1/10 Wellness Area

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