Pullman Abidjan 5 stars

Customer review rating (ALL Rating) 4.3/5 1,016 reviews

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Rue Abdoulaye Fadiga, 01 BP 2185, Plateau, 01 ABIDJAN, Ivory Coast

Description

Hotel extras

  • A private transfer service on demand.

  • Sample the French and Africanspecialties in our restaurant

  • Enjoy breathtaking views of the Ebrié Lagoon and Cocody Bay

  • Indoor and outdoor parking at your disposal

  • Unpublished events to discover

Our accommodation(s)

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Hotel location

Pullman Abidjan

Rue Abdoulaye Fadiga, 01 BP 2185, Plateau
01 ABIDJAN
Ivory Coast

GPS:5.322324, -4.013679

Telephone
Fax +225 27 20 2 12028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Rive Gauche

Le Rive Gauche serves traditional French cuisine and African specialties. From Monday to Friday, the shared tables give you the chance to meet other people and maybe even forge business contacts over dinner.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,016 reviews

TripAdvisor Rating  4.5/5  469 reviews

Certificate of excellence 2023

Great stay!

Customer review rating 5.0/5

Christophe Business - Confirmed reviews ALL

It was a great stay! The hotel is very nice. I had some issues at first and had to change rooms and the staff was so helpful and understanding and was accommodating and they solved the issue and provided great customer service. Kudos to the front desk team and the customer service manager, who was so caring! The only improvement to note is the fitness that is not up to standards in my opinion.

Dear Christophe H., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Experience Manager

Wonderful Stay

Customer review rating 5.0/5

N. D. Solo - Confirmed reviews ALL

During the whole stay, I’ve got a top notch service from all the stuff in the Pullman Hotel in Abidjan. From the Check-in to the check-out.

Dear Dammak N., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Experience Manager

Inconsistent service, certainly not 5-stars

TripAdvisor rating 3.0/5

500dank Business - TripAdvisor review

Stayed here for al week. Stay was good, but not consistently good. And certainly not 5-star good (I would say nowhere near 5-stars). Lobby is nice. Hallways on the room smell musty. I agree with the observation that the hotel is dated. Despite renovations. Staff does not speak English very well, you really need to speak French to get things sorted. Breakfast service was very inconsistent. Smoke instance, staff was very task oriented rather than service oriented. No spoons, and if there were spoons they were in a different location every day. Tables did not have napkins, coffee machines not working or out of more milk without staff fixing the issue. No napkins most of the time. My plate was removed, and table was cleared while I went to get some more food. Despite my knife and fork indicating that I wasn’t finished eating yet. Etc. Etc. Hotel is conveniently located in Le Plateau, but there’s not much to do or see in the area. Taxis are abundant. So is Uber. Room was good, with view over ‘the lagoon’. Bidet overflowed the bathroom when used. Would I stay here again? Probably yes. All in all these small inconveniences lead up to the fact that this hotel is not on par for 5-stars. I’ve stayed in 3-star hotels that were better.

Great place to stay

Customer review rating 5.0/5

Gionata V. Business - Confirmed reviews ALL

The hotel thicks all the boxes. The staff is welcoming and helpful, rooms are clean and spacious, the restaurant is up to the best in town, the buffet breakfast good value for money, the additional services as the gym and laundry are efficient

Dear Gionata V., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Experience Manager

Home far from Home

TripAdvisor rating 5.0/5

gionatav417 Business - TripAdvisor review

I am a regular customer at the Pullman; this time I spent almost two weeks of continuous staying. The staff is polite, well trained and ready to help 5stars… rooms are spacious and attended regularly with full scope (towels changed, water added etc..) 5stars. The restaurant provides a menu with a reasonable variety of food same for the bar. The gym is well equipped and enjoyable avoiding pick hours. During my staying a couple of times I got calls from the customer satisfaction manager to enquire on my.. satisfaction, is a nice touch. Some notes/ need to know: rooms with lagune view are obviously better, however you will be over the swimming pool area and could be noisy during the weekends as there are often parties in the evening with loud music.

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Other web-users rate our hotel

  • 224 reviews 8.9/10 Location
  • 404 reviews 8.1/10 Room
  • 1,503 reviews 9.4/10 Service
  • 27 reviews 6.2/10 WiFi
  • 581 reviews 8.9/10 Food
  • 423 reviews 9.8/10 Vibe
  • 322 reviews 9.3/10 Breakfast
  • 132 reviews 6.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.