ibis Regensburg City 2 stars

Customer review rating (ALL Rating) 4.6/5 1,226 reviews

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Description

Hotel extras

  • Only 300 meters from the main train station and in the immediate vicinity of the old town

  • 114 air-conditioned rooms - including 20 TWIN and 7 Family Rooms

  • Freshly baked waffles for breakfast with various toppings

  • Snacks for small appetites available at our 24-hour hotel bar

  • Hotel parking and underground parking garage

Our accommodation(s)

Hotel location

ibis Regensburg City

Furtmayrstrasse 1
93053 REGENSBURG
Germany

GPS:49.010451, 12.102427

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RENDEZVOUS

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,226 reviews

TripAdvisor Rating  4.0/5  716 reviews

Outstanding!

TripAdvisor rating 5.0/5

Petra A Solo travel - TripAdvisor review

Dear friends, This hotel really impressed me. It felt like home away from home! The staff are all - each single person whom I met - with a smile, a big heart and kindness to help. I arrived late evening and was really tired after troubles with DB. At the reception a friendly man gave me a plate with butter on my request - sure he said, just a moment. I was very thankful for my bread - my dinner. The room was nice and clean as well as the bathroom. Next morning at the BF I met Ms. Gabi, again very warm and helpful lady who helped me at the waffle station. The buffet was plenty and everything was fresh - what a delight for my tummy. They have a parking for guest at the back of the hotel. The price for a night was good too. This hotel is located just a few minutes walk behind DB - train station. Near by are bakeries, restaurants, supermarkets, pharmacy and shopping too. Easy and close a walk to the city center too. WiFi was great too. I will definitely stay here again. Thank you team for making me feel like a family member.

Perfectly located

Customer review rating 4.5/5

Peter R. Couples - Confirmed reviews ALL

Enjoyed our brief stay. Staff very friendly and efficient.

Dear PETER R., We very much appreciate your comments regarding your stay at the ibis Regensburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent value for money and very friendly personnel

Customer review rating 4.5/5

Georgios A. Solo - Confirmed reviews ALL

15 minutes walk to the city center but it is "manageable" and you know that when booking. Very welcoming personnel. A minor incident at check-in =not calculating the already prepaid amount with points was sorted out quickly by the experienced and smiley supervisor. Safe underground garage for 10 EUR. Small but cosy bar area and recognition of status with a nice welcoming local beer. Superb sleep comfort with comfy mattress. Excellent breakfast in terms of quantity and varieties ... and again kind personnel making you feeling welcome. The only negative I can find is that the sign for entrance to the hotel garage is on the bottom of a board covered by plants and I missed it ...so I had to circle the building block over the bridge twice. All in all an excellent stay at a beautiful picturesque city.

Dear Guest, Thank you for taking the time to rate your stay. First of all, thank you for your stay in our hotel ibis RegensburgCity and your honest feedback. We are very pleased that you felt comfortable with us - our team always strives to make our guests happy. We are particularly happy about praise that affects us personally as hotel employees. We always try to do our best and it is nice when this is recognized. We would be happy to pass on the praise mentioned to our employees at reception, service and housekeeping. We remain with best regards from the cathedral city of Regensburg and hope to welcome you again soon. Your team from ibis Regensburg City (Johannes Grauham - deputy reception manager)

Not a confortable stay... :(

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

I am normally very happy with ACCOR hotels, but at this time many problems happened. 1. As my wife would work from the room in the second day, I asked for a late check-in. It was not possible, but it is acceptable. 3. Elevator did not work during my stay for 2 days. 4. After receiving my keys and going to the room with my luggage using the stairs, the keys did not open the door. I needed to come back to the reception to recode them. Another gast was already in hall complaining the his door also does not open. 5. It was a hot day and although the bed was confortable the air-conditioning did not work. I set it to 5 degrees but only a hot air was going out of it. It resulted in very bad sleep night. At 2AM I opened the window even the sign said it should not be opened. 6. As late check-in was not possible, my wife went to waiting area with tables near to the reception. Exactly when the meeting call started, the vacuum clear was turned on directly next to her.

Ladies and gentlemen, dear guest, First of all, thank you for your stay in our hotel ibis RegensburgCity and your honest feedback. Although we regret that you did not have a better experience with us, your review helps us to learn and improve. As you have already correctly complained, there were several technical restrictions in our house during your stay - which have now been remedied. We take the criticism mentioned to heart and can only politely apologize for the points of criticism raised - of course this does not correspond to our quality standards in the area of guest-comfort and we will increasingly refer the relevant authorities to compliance with these. Thank you again for your comments. We hope to regain your trust during one of your next stays - either with free hotel-parking or with an availability-based upgrade at your choice. With warm greetings from the cathedral city of Regensburg and once again apologies for the inconvenience Your Hotel Ibis Regensburg City (Johannes Grauham - deputy receptionist-manager)

Great location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

- All places are easily accessibly from the hotel - good spread of breakfast - compact and neat room

Dear Guest, First of all, thank you for your stay in our hotel ibis RegensburgCity and your honest feedback. Thank you for taking the time to let us know what you think about your stay with us. We hope to welcome you back soon! With warm greetings from the cathedral city of Regensburg Your hotel Ibis Regensburg City (Johannes Grauham - deputy reception manager)

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Other web-users rate our hotel

  • 484 reviews 9.5/10 Location
  • 573 reviews 6.9/10 Room
  • 613 reviews 9.5/10 Service
  • 8 reviews 10/10 WiFi
  • 390 reviews 9/10 Breakfast
  • 256 reviews 7.5/10 Cleanliness
  • 27 reviews 10/10 Bar

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