Novotel Warszawa Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 2,706 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 5 minutes to the Chopin airport

  • Parking for guests

  • Fitness center and outdoor swimming pool

  • Novo Square Lounge Bar restaurant with garden

  • Conference complex for up to 730 people

Our accommodation(s)

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Hotel location

Novotel Warszawa Airport

UL. 1 Sierpnia 1
02-134 WARSAW
Poland

GPS:52.191367, 20.981558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

NOVO2 is an innovative combination of a bar and a restaurant, offering a balanced international menu including gluten-free and vegetarian options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,706 reviews

TripAdvisor Rating  4.0/5  1,480 reviews

Certificate of excellence 2023

pleasant stay

Customer review rating 4.0/5

Davide Business - Confirmed reviews ALL

Business trip, 2 nights. I stayed already several times in this hotel, always satisfied

Dear Guest, Thank you very much for choosing Novotel Warszawa Airport and for such warm words about our services. The satisfaction of our guests is the best and kindest motivation for us to continue our work. We also very much hope that we will have the opportunity to welcome you again in our hotel! Regards, Alicja Rostkowska Guest Experience Specialist

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Overall good experience, however wi-fi was not working, lack of soap and body lotion next to the sink in bathroom.

Dear Guest, Thank you for staying with us and for sharing your concerns. We really appreciate it, as your opinion is very valuable to us. Hopefully you enjoyed your city trip and will visit us again. We are looking forward to it. Kind regards, Alicja Rostkowska Guest Experience Specialist

Customer review rating 5.0/5

Andrew S. G. Business - Confirmed reviews ALL

I’m so satisfied and happy! Thx, Best Regards

Dear Guest, A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Novotel Warszawa Airport and a great privilege to gain your loyalty ! Warm regards, Alicja Rostkowska Guest Experience Specialist

below the range of Novotel

Customer review rating 1.0/5

Fabio Business - Confirmed reviews ALL

The Personnel was gentle, keen and absolutelly nice. But the strutcure is frankly not alligned with the average range of the other Novotel all around the World. I travel a lot for job and when possible I go for Novotel or IBIS, but this time honestly I wasn't happy.

Dear Guest, Thank you for sharing your feedback on your recent stay.. We appreciate hearing about your experience, both the positives and the areas where we can improve. We're delighted to hear that you found our personnel to be gentle, keen, and absolutely nice. Providing excellent service is something we strive for, and it's always gratifying to know when we've succeeded in making our guests feel welcome. We understand your disappointment with the structure not aligning with your expectations. We want every guest to have a comfortable and enjoyable experience with us. If you find yourself in a similar situation in the future, where the room doesn't meet your expectations, please don't hesitate to reach out to our reception team. They are available to assist you and can explore options such as changing your room to better suit your preferences. Additionally, we would like to inform you that our reception offers room service after 11 pm. We understand that late-night cravings can happen, and we want to ensure that you have access to dining options even during non-traditional hours. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience. Kind regards, Alicja Rostkowska Guest Experience Specialist

Great place to stay!

Customer review rating 4.5/5

Skyy Couples - Confirmed reviews ALL

I loved staying here! I think the location is great for someone not liking to stay directly in the middle of the city. I chose this hotel because it looked great and was close to the airport. Accommodations were wonderful, I love the green initiative! The staff were very nice and helpful. I speak English and I had no trouble communicating with anyone. My only complaint is that the bed holds a lot of heat and isn’t that breathable, but I got past that. The Novo Lounge restaurant in the lobby was AMAZING. Such great food and service, I ate there multiple times. If I come back to Warsaw I will definitely be staying here!

Dear Skyy, We very much appreciate your comments regarding your stay at the Novotel Warszawa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alicja Rostkowska Guest Experience Specialist

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Other web-users rate our hotel

  • 827 reviews 8.8/10 Location
  • 1,045 reviews 7.9/10 Room
  • 1,143 reviews 9.4/10 Service
  • 27 reviews 8.5/10 WiFi
  • 766 reviews 9.3/10 Food
  • 728 reviews 9.5/10 Breakfast
  • 417 reviews 8.9/10 Cleanliness
  • 252 reviews 6.6/10 Value

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