Hôtel Mercure Chantilly Resort & Conventions 4성

고객 평점 (ALL 평가) 4.4/5 1,410 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Hôtel Mercure Chantilly Resort & Conventions - Image 1
Hôtel Mercure Chantilly Resort & Conventions - Image 2
Hôtel Mercure Chantilly Resort & Conventions - Image 3
Hôtel Mercure Chantilly Resort & Conventions - Image 4
Route D Apremont, 60500 VINEUIL SAINT FIRMIN, France

호텔설명

호텔 추가 정보

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

숙박

호텔 위치

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
France

GPS:49.201336, 2.489843

전화
팩스 +33 3 44 58 50 11

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

A l'épicerie

The Michelin-starred Epicerie is open for Monday to Saturday lunch buffets and Monday to Sunday evening shared platters, with an all-you-can-eat Brunch on Sunday from 11.30am to 3pm.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,410 리뷰

TripAdvisor 평가  3.0/5  337 리뷰

Average hotel, very limited restaurant in great location

트립어드바이저 평점 3.0/5

favdk 비즈니스 - TripAdvisor 인증 리뷰

Great location, not impressed with service. The hotel is located approx 30 km north of Paris, 20 mins from CDG airport. It is in the country side, surrounded by fields and a golf course. The rooms are average and the minibar contains water and (full sugar) Softdrinks. The restaurant has a small choice of food and the staff struggles to speak pigeon English. They overcharged us in the end and nobody spoke good enough English to dort it. The restaurant has normal tables for the convention guests, but normal guest have to sit in very low chairs at a big coffee table. Same for breakfast.,if you are struggling to get up from a low chair use the room service, although the rooms have only 1 chair. One thing is sure: you have a quiet sleep.

Dear favdk, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not enjoy completely your stay. We well took note that you enjoyed our location and the calm of the place. Nevertheless, we are looking forward to welcoming you for another stay. Best regards,

Close to Paris in a country environment

트립어드바이저 평점 4.0/5

favdk 비즈니스 - TripAdvisor 인증 리뷰

Such a peaceful environment. The hotel stands majestically in the French countryside. A golf course next to the property ensures peace and quite,. It is a conference hotel , so you might expect a lot of people around. The rooms a pretty standard with a little fridge, including complimentary drinks. The hotel has a swimming pool and spa (not used). The restaurant is reasonable and quality is more than average. A paradise for cheese lovers!! The breakfast was more than continental, with a good choice of warm food (egg, scrambled egg, sausages and bacon), wide choice of bread and pancakes. Not really suitable if you don’t have your own transportation. Good accessibility for disabled travelers. Approx 30 mins from CDG, 15 mins from Parc Obelix , 60 mins from Paris Centre

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Terrible and unsanitary!

트립어드바이저 평점 1.0/5

480flaviad 비즈니스 - TripAdvisor 인증 리뷰

Terrible and actually revolting experience. I check in and get told I’d been upgraded - ok, no issues there. The room was okay but nothing special (I believe it was room 135). But I woke up in the middle of the night (3 AM) after a long trip to France, only to find a bedbug had bit me. I thought it might just be one, but I still cautiously checked. After flipping pillows and checking the sheets, I kept finding more. Finally I tore off the mattress cover and again more and more bugs. In short, the bed was COVERED IN BED BUGS. I went to the reception at 3AM and got a cold “sorry” and “here’s a new room”. The new room (room number 103) was not only a downgrade, but also next to a very loud power generator that buzzed every minute, non stop. Other problems: - The carpets are dirty and stained. - No power outlet in the bathroom. - The rooms are not sound proof at all, it’s a total lie. - Why put a coffee machine in the room if you are not going to provide pods? - Staff never greets anyone. Very cold and rude. - Despite the incident (I showed the staff photos of the bugs as proof at 3AM when I went to the reception) no compensation was offered. No discount. No apology. Literally nothing. This was a business trip and paid by my employer, but almost 1.000 EUR for 3 nights and having level of service and hygiene is despicable. You should be ashamed.

Dear Flavia, I am sorry that your stay at the Mercure Chantilly hotel could have been thwarted by a bedbug problem, I would like to point out that this type of incident cannot be confused with the involvement of our teams in general maintenance. establishment note Our team has done its best to provide you with solutions and to be pleasant to you in the face of this incident, know that we systematically involve experts with a precise protocol to deal with these rare and exceptional events. I renew my apologies and ask you to accept my respectful greetings. Arnaud BOINET Director

overpriced and tiny room

트립어드바이저 평점 2.0/5

Thoughtfulpeeps Couples - TripAdvisor 인증 리뷰

This hotel was so overpriced. The rooms was sooooo small. The bed was comfortable and the place was clean but we would not stay here again. For the money one would expect a reasonable sized room. There was no place for our luggage, and no place to walk in the room at all.

Dear Janet L, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not enjoy your stay. Nevertheless, we are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Week-end

트립어드바이저 평점 3.0/5

Camillechristravel Couples - TripAdvisor 인증 리뷰

We felt like entering a mediocre Disneyland hotel, other than the hotel being very well placed; the pool & the food at the hotel was very poor. Both at check in and check out took us more than 25mins. No particular remarks about the staff.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 328 리뷰 9.4/10 위치
  • 616 리뷰 6.9/10 객실
  • 885 리뷰 8.3/10 서비스
  • 8 리뷰 4.8/10 인터넷 가격
  • 474 리뷰 6.9/10 레스토랑
  • 276 리뷰 8.6/10 조식
  • 180 리뷰 5.9/10 청결도
  • 144 리뷰 4/10 웰니스 센터

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