Novotel Karawang 4성

고객 평점 (ALL 평가) 4.4/5 174 리뷰

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호텔설명

호텔 추가 정보

  • Free WIFI is available.

  • The hotel is 10 min away from the Karawang industrial compound.

  • Guests can unwind at our Fitness Centre and Spa.

  • The hotel has easy access to the Karawang Barat Toll Gate of the Jakarta to Bandung Highway.

  • The hotel is located only 10 minutes away from the International Golf Club

숙박

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호텔 위치

Novotel Karawang

Jl Interchange Karawang Barat, Margakaya Teluk Jambe Barat, Karawang Jawa Barat
41361 KARAWANG
Indonesia

GPS:-6.33776, 107.272111

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

NUANCE

Enjoy our buffet and à la carte offerings from breakfast, lunch to dinner. A great selection of delectable cuisine served in a fun and casual ambiance. Nuance is the perfect place for an after work rendezvous.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  174 리뷰

TripAdvisor 평가  4.5/5  323 리뷰

Good Staff But Poor Facility

트립어드바이저 평점 2.0/5

Mulyo Adi S TripAdvisor 인증 리뷰

I stayed here for a few days with my family during new year holiday. The hotel is not far from toll exit. The parking space is not too much. I think if in full occupancy then the parking space is not enough. I have no complaint with the staffs. They are friendly & polite. Quick process for check in & check out. I don't see any concierge staff. The security does double job as a concierge and bring my luggage to our room. But I think they lack of F&B staff, because we have to ask reception & waiting for a few minutes when we want to order some snacks. No staff at the bar or cashier. Different with the hotel facility, we do have complaint on it. The AC in our room is not cold even we set to lowest temp and highest fan. You don't need blanket for sleep or else you will get sweaty. It's not comfortable especially when you just returned from outside. I already ask the engineering and they just check & do nothing. They just said they already fixed the sirculation and we just need to wait for a few minutes. After a few minutes, still not cold. Also the corridor is hot and no AC. Do they just make cost efficiency? I don't know. But I think this is very bad for a 4 star & chain hotel like Accor Novotel. Also when we first check in, we smell a cigarette even it is a non smoking room. The wifi is ok. But the TV Channel is not premium for a 4 star hotel. There are no HBO, Cinemax or other movie channel, Disney Junior, TLC, Dicovery, NatGeo, etc. The second night when we just returned from outside, 1 elevator is out of order. So we have to wait quite long for the guest queue and second time there is concierge trolley. So we have to wait for another round. They have 2 elevator but not big. It's narrow enough for 5-6 adult The breakfast is ok & enough variety. But the unusual ones is you have to order sausage at the egg station. They don't serve in chafing dish. They will fry the sausage when you order. Also they already slice the sausage not the whole one. For entertainment they have swimming pool, gym, table tennis & spa. The swimming pool is ok & clean. AC at the gym also turn off (cost efficiency??). Overall we are not satisfy with the hotel. They need to improve their facility. And the most important is they have to fix the AC. When the guest pass the corridor & enter the room with hot condition, it will instantly makes you uncomfortable.

서비스가 일관성이 없음

고객 평점 0.5/5

J. G. 비즈니스 - 전체(All) 통지 확인

서비스가 얼망이고 직원들 교육이 필요함

Dear Mr. J. G., Thank you for taking the time to share your experience at the Novotel Karawang. It is always a pleasure to receive your feedback, and I apologize that your experience did not live up to your expectations, please allow me to express my sincere apologies. At Novotel, we strive to provide an extra-mile service experience for every customer, therefore your feedback is extremely valuable to us. Please rest assured that we are taking the appropriate measures to address the issue and prevent its future occurrence. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will allow to better serve you in the near future. Sincerely, Afif Khairi General Manager

전반적으로 좋음. 가성비 굳

고객 평점 4.5/5

Seungwoo K. 비즈니스 - 전체(All) 통지 확인

친절, 청결, 가성비, 위치 좋음

Dear Mr. Seungwoo K., We very much appreciate your comments regarding your stay at the Novotel Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Afif Khairi General Manager

Fantastic Hotel

트립어드바이저 평점 5.0/5

Mira S Solo travel - TripAdvisor 인증 리뷰

Novotel Karawang is the best hotel i’ve ever visited. They giving us comfy room , friendly staffs, flawless view, perfecto foods and beverages. There is one staff named Indah Setiani who guided me and explained everything that i got confused. I love to go back to this hotel. And the most important thing it’s affordable price Thank you really appreciate your services .

Dear Mrs. Mira S, Salam Hangat dari Novotel Karawang, Kepada tamu yang terhormat, terima kasih telah meluangkan waktunya untuk memberikan penilaian dan ulasan tentang Hotel kami. Penilaian dan ulasan anda sangat berarti dan akan diteruskan kepada Tim kami. Agar dapat selalu meningkatkan kualitas pelayanan di Hotel ini untuk lebih baik lagi. Dan kami akan selalu menantikan kedatangan anda kembali ke Hotel kami. Afif Khairi General Manager

Nice Hotel with Great Location

트립어드바이저 평점 5.0/5

Tri_1984 TripAdvisor 인증 리뷰

Was a pleasant stay in this hotel. Warm welcome by Ainun upon check in. Welcome drinks available in the lobby. Room was clean and have a good view. Welcome amenities was very nice. Breakfast was fantastic, a lot of variation of food. Thanks to Mr. Ridi for the service. Overall this hotel is great choice for leisure and business.

Dear Mr. Tri_1984, Salam Hangat dari Novotel Karawang, Kepada tamu yang terhormat, terima kasih telah meluangkan waktunya untuk memberikan penilaian dan ulasan tentang Hotel kami. Penilaian dan ulasan anda sangat berarti dan akan diteruskan kepada Tim kami. Agar dapat selalu meningkatkan kualitas pelayanan di Hotel ini untuk lebih baik lagi. Dan kami akan selalu menantikan kedatangan anda kembali ke Hotel kami. Afif Khairi General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 61 리뷰 8.3/10 위치
  • 331 리뷰 8.7/10 객실
  • 407 리뷰 9.1/10 서비스
  • 13 리뷰 5.3/10 인터넷 가격
  • 234 리뷰 8.1/10 레스토랑
  • 202 리뷰 8.8/10 청결도
  • 93 리뷰 6.8/10 조식
  • 74 리뷰 9.1/10 분위기

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