Mercure Paris Gennevilliers Hotel 4성

고객 평점 (ALL 평가) 3.9/5 704 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Paris Gennevilliers Hotel - Image 1
Mercure Paris Gennevilliers Hotel - Image 2
Mercure Paris Gennevilliers Hotel - Image 3
Mercure Paris Gennevilliers Hotel - Image 4
3, Avenue Des Louvresses, Zac Des Louvresses, 92230 GENNEVILLIERS, France

호텔설명

호텔 추가 정보

  • Spacious rooms accommodating from 1 to 4 people, with double or twin beds.

  • A bed made in France that you won't want to leave

  • Private paid parking

  • 4 meeting rooms for up to 60 people

  • Brand new hotel opened in 2018

숙박

호텔 위치

Mercure Paris Gennevilliers Hotel

3, Avenue Des Louvresses, Zac Des Louvresses
92230 GENNEVILLIERS
France

GPS:48.940376798143966, 2.305314020195519

전화
팩스 +33 1 47 90 71 11

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LE CHARBON

Welcoming decor, a light, airy restaurant, seasonal cuisine... welcome to the Charbon! Whether for a business lunch, a solo dinner or a meeting, take a seat and enjoy what we have to offer! On fine days, you can take advantage of our terrace.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  704 리뷰

TripAdvisor 평가  3.5/5  105 리뷰

Over charged at the bar by 28.5 EUR

트립어드바이저 평점 1.0/5

FarAway40893229465 가족 - TripAdvisor 인증 리뷰

I was charged 52 EUR for three beers, and found out later that I was over charged by 28.5 EUR. I had to argue with the staff before they promised to give me a refund which I never actually received. This place is a rip off so please be very very careful.

Hotel is an hour from central Paris! Stay somewhere closer to the centre.

트립어드바이저 평점 2.0/5

aacef TripAdvisor 인증 리뷰

Hotel is very very far from city centre. Hotel itself is fine its just the location. Its an hour from the centre of paris out to the hotel between the train and walking 15 mins to the train station. The hotel is located in a business area so there is nothing around apart from office buildings. Get a hotel closer the the city centre.

Dear M. Aacef, Thank you for taking the time to give us a feedback regarding your stay at Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback for our staff and our etablishment. We understand that the localization cannot be suitable for everyone and are sorry that you could not enjoy as much as you would have liked. We hope you will find a hotel that will be more at your convenience and perhaps we will have the pleasure of welcoming you again one day Thank you again for sharing your experience, and we wish you a pleasant day. Best regards Helyne P. General Manager

Nightmare in Paris

트립어드바이저 평점 1.0/5

Flavia S TripAdvisor 인증 리뷰

The hotel is about 3,0 km far from Metro but bus is very close it means u need to pay tickets till metro station and from there to Paris , around 1h! Air conditioner was broken from Friday till Monday whe we left! Shower doesn’t work properly! No frizeer in the room se we couldn’t have any cold water/drinks ! Bar is closed on weekends! Staff was great and bed was nice but far far away to be a 4*hotel! I wouldn’t recommend this not to hollidays or business actually was bad nights and I felt trapped!

Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at theMercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We understand that the localization cannot be suitable for everyone and are sorry that you could not enjoy as much as you would have liked. We encountered a technical problem in the first 2 weeks of June that was beyond our control and we are sorry that you had to suffer the consequences. It has been resolved since June 16 and we sincerely hope that you will be pleased to come back to see this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Helyne P. General Manager

Almost none of the staff ae fit to work in a service industry

트립어드바이저 평점 1.0/5

Blurebottle TripAdvisor 인증 리뷰

A nicely appointed modern hotel in a bizarre location surrounded by office blocks, industrial units and a railway line.We were on a coach tour and this was our last night stopover before heading for the ferry at Calais. Our courier had telephoned and warned them we were a party of almost 40 and precisely the time we would arrive. When we arrived there was one young lady on her own and she was dealing with an Asian family who were checking in, they wanted to pay cash and they don't accept it? Our courier asked if there was anyone else available, the answer was no. The next group were some Chinese who also wanted to pay cash they got the same result but became more agitated when their money was refused. At one point one of the group produced two brown envelopes and opened them, they both contained a thick wedge of new green 100 euro notes. I'd estimate there was 10,000 euros for sure and probably more. He kept offering the receptionist more money to accept his booking with a cash payment. All this pantomime had taken 20 minutes while our group were lined up at the desk and outside some were stood in the rain. Our courier interrupted and demanded to see the manager was told they were not available but a few seconds later the receptionist turned to the office door sited behind the reception and was clearly talking to someone. Meanwhile the receptionist had given us some room keys but they weren't ours. Then the woman hiding in the office appeared, she claimed to be the manager. A lot of talking and rummaging around by both eventually produced some room keys which were dumped on the desk and we were left to rummage through them and find our own keys. I was lucky I spotted my name almost straight away, The Chines guy was shouting and his offer for the room had gone up to 2000euros!! (I was tempted to pay it for him for 2000 euros with my card!). Makes you wonder about the clientele at this particular hotel doesn't it? There's nothing nearby and it was late so you are forced to eat in the hotel. In fairness the two young waiters who served us are the only ones in the hotel who know what they are doing, the meal went better than I'd expected after the earlier experience and the food was fine. We had an early start the following morning so an early breakfast had been arranged. You guessed it, it wasn't ready, I had some bread and jam and two glasses of orange juice for my breakfast only. The coffee machine wasn't working properly, the two (different) waiters were worse than useless, they did manage to produce food as we were having to leave. You can't take it out on the young staff, it's not their fault the place is completely mismanaged. Well if anyone is daft enough to consider staying at this hotel please find somewhere else for your own sanity.

Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

깨끗한 방

고객 평점 3.5/5

Seungkwon P. 가족 - 전체(All) 통지 확인

장점: 리셉션 직원이 친절하다. 요청사항에 대해 적극적으로 검토한다. 방이 깨끗하다. Fitness room을 언제나 이용 가능하다. Wi-Fi 연결이 잘 된다. 단점: 빨래 서비스가 없다. 창문에 방충망이 없다. 주말에 대중교통이 불편하다.

Dear Mr P., We thank you for taking the time to give us feedback after your stay. We are glad to read that you had a nice stay in our hotel and we take note of your suggestions in order to improve. It is thanks to feedback like yours that we can improve our services. About the public transports, indeed they don't pass directly in front of the hotel on weekends as it is a business zone, however we hope that it didn't affect too much your stay. We thank you again for your feedback and we hope to have the pleasure to receive you again one day. Best regards The front desk

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 128 리뷰 6.1/10 위치
  • 390 리뷰 6.2/10 객실
  • 378 리뷰 7.6/10 서비스
  • 170 리뷰 7.2/10 청결도
  • 133 리뷰 5.3/10 조식
  • 127 리뷰 3.9/10 레스토랑
  • 63 리뷰 5.2/10 편의 시설
  • 63 리뷰 2.9/10 가격 대비 가치

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