노보텔 멜버른 센트럴 4.5성

고객 평점 (ALL 평가) 4.3/5 2,114 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 멜버른 센트럴 - Image 1
노보텔 멜버른 센트럴 - Image 2
노보텔 멜버른 센트럴 - Image 3
노보텔 멜버른 센트럴 - Image 4
399 Little Lonsdale Street, 3000 멜버른, 호주

호텔설명

호텔 추가 정보

  • 회의실 및 행사 시설.

  • 예쁜 이탈리안 스테이크하우스 레스토랑.

  • 24시간 리셉션과 무료 Wi-Fi를 이용하실 수 있습니다.

  • 방마다 Chromecast.

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호텔 위치

노보텔 멜버른 센트럴

399 Little Lonsdale Street
3000 멜버른
호주

GPS:-37.81192, 144.96009

전화
팩스 +61 3 9929 8858

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

PRETTY BOY ITALIAN STEAKHOUSE

Serving refined Italian classics in an elegant setting; steaks are grilled to perfection before your eyes, while pasta and a selection of antipasti will evoke images of Italy.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,114 리뷰

TripAdvisor 평가  4.0/5  301 리뷰

Good hotel, long queues for reception

트립어드바이저 평점 4.0/5

IJmanc Solo travel - TripAdvisor 인증 리뷰

Good hotel , clean room, decent location. The biggest problem is very lengthy queues for the reception desk. They need to sort this out. The concierge was good but often is not at the desk. There’s a small cafe on the ground floor which does good breakfast.

Dear Ijmanc, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Melbourne Central, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also thank you for your positive feedback this is greatly appreciated. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Lot Assistant Front Office Manager Novotel Melbourne Central

Super clean, fabulous service, cool area.

트립어드바이저 평점 4.0/5

helenluce Friends getaway - TripAdvisor 인증 리뷰

Drove in on a very busy Grand Prix Friday afternoon, expecting chaos. Could not have been more wrong. Super efficient, friendly and helpful Saleem sorted out the car and a bag trolley in 30 seconds flat. Realised we had left a couple of items in the car after it had been parked and it was sorted so quickly - Saleem was so friendly and accommodating. Fabulous first impression! Checkin was easy and quick too. Room was lovely but teeny. 2 double beds with 1 bathroom with insufficient storage for 4 people. No where to hang more than 1 towel. I know it was a busy weekend but we paid a LOT for this room. Bedding was very fresh and crisp, towels were soft. The area surrounding the hotel was very cool, beautiful laneways and fabulous coffee spots. Short walk to the shopping mall.

Dear Helenluce, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Lot Assistant Front Office Manager Novotel Melbourne Central

Great stay, good times, 5 stars

트립어드바이저 평점 5.0/5

R0KSTA87 Couples - TripAdvisor 인증 리뷰

Fantastic experience from check in to check out. Very clean and tidy room on the 34th floor on the south side of the building with great views across the Melbourne skyline. Can’t fault the stay at all. If anything, the bathroom being open is a little weird at first, but apart from that, was a great stay and we would stay again.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager

Great location but poor experience

트립어드바이저 평점 1.0/5

Jiin C TripAdvisor 인증 리뷰

5 of us booked 3 rooms for 3 nights’ stay in Melbourne - great location but very disappointing stay. The only cosistency all of us had was poor service with majority of staff not knowing what’s going on and how simple things worked. Just to name one of the painful experience - On check in, we advised the staff that we intended to make partial payment with Accor points and were told to do it on check out. On check out, we were told that this should have been done at check in and they almost didnt allow us to make partial payment through Accor points. It then took 30 minutes for 3 persons to try to figure out how to convert the points to partial payment.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do sincerely apologize for the incident that has occurred we are working hard on retraining our team members to ensure they are all aware of the process to redeem points. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Craig Kelmar General Manager

Comfortable and quiet

트립어드바이저 평점 4.0/5

cheffie2013 TripAdvisor 인증 리뷰

We stayed in a junior suite on the top floor. Room is well laid out and roomy, with a large bathroom and second powder room. Overall comfortable and, importantly, quiet. Bar seems to have been closed for sometime. Only had breakfast one morning. It was fine. Staff very good, particularly in the restaurant. Welcome amenity somewhat disappointing.

Dear cheffie2013, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and please do note that our bar is located with the restaurant on level 1 in Pretty Boy. Thank you again for sharing your experience, and we hope we can welcome you back again in the near future Sincerely, Craig Kelmar General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 920 리뷰 9.6/10 위치
  • 1,372 리뷰 7.5/10 객실
  • 1,185 리뷰 7.5/10 서비스
  • 19 리뷰 8.5/10 인터넷 가격
  • 487 리뷰 8.2/10 청결도
  • 296 리뷰 7.7/10 조식
  • 224 리뷰 8.8/10 분위기

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멜버른 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.