ibis Styles Berlin Treptow

고객 평점 (ALL 평가) 4.1/5 1,005 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
ibis Styles Berlin Treptow - Image 1
ibis Styles Berlin Treptow - Image 2
ibis Styles Berlin Treptow - Image 3
ibis Styles Berlin Treptow - Image 4
Spreestrasse 14, 12439 베를린, 독일

호텔설명

호텔 추가 정보

  • 새롭게 단장한 이 호텔은 베를린의 색채로 꾸며졌습니다.

  • Schöneweide S-Bahn 역까지 도보로 5분 거리에 있습니다.

  • 조용한 위치, 바로 슈프레 강변

  • 호텔의 모든 구역에서 무료 WIFI 무선 인터넷 이용이 가능합니다.

  • 특선 커피와 따뜻하고 차가운 요리가 나오는 맛있는 조식

숙박

호텔 위치

ibis Styles Berlin Treptow

Spreestrasse 14
12439 베를린
독일

GPS:52.458925, 13.513098

전화
팩스 +49 30 63903300

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔

RESTAURANT

비 계약 사진

테라스와 슈프레가 보이는 아늑한 레스토랑에서는 하루를 완벽하게 시작할 수 있는 조식을 제공합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,005 리뷰

TripAdvisor 평가  4.0/5  638 리뷰

Poor Air quality

트립어드바이저 평점 3.0/5

Amar S TripAdvisor 인증 리뷰

Air quality is so bad that makes you sick. The hotel need to clean the air conditioning ducts. Good renovation but removing the bar fridge is a mistake. Good breakfast with variety of food. Nice restaurant staff

Dear Guest, Thank you for your detailed review. We are glad to hear that you enjoyed our breakfast and found our restaurant staff to be friendly. Our breakfast buffet offers a variety of options, including freshly pressed juices, fruit, and pastries, and we are happy that it met your expectations. We apologize for the issues you faced with the air quality in your room. Please rest assured that we take the maintenance of our air conditioning system seriously, and we will look into this matter to ensure the comfort of our guests. While we no longer provide minibars in our rooms, we do offer electric kettles and tea/coffee makers for your convenience. Our reception is also available to assist with any additional needs you may have during your stay. We all hope to welcome you back for your next visit. Best regards, Ihr Team vom ibis Styles Berlin Treptow

Just terrible

트립어드바이저 평점 1.0/5

Salvatore G TripAdvisor 인증 리뷰

We spent 3 nights in the hotel, from june 14 to june 17 in the hopes that we could rest and sleep a little longer than we usually do on a working day. Instead, we woke up at 9:00 on our first morning (june 15) to the sound of hammering and repairments. We tried to ignore it, like it's a one time thing. The second morning, again at 9:00 but this time to drilling sounds. We count take it anymore so we called the reception to ask them whats going on, why cant this be done at least around noon, so we can properly rest in the hotel, that adverrtises itself as "Ibis Styles Berlin Treptow provides quiet, comfortably equipped rooms and conference facilities." (Quoted from booking.com). The receptionist just told us, that at least its not 6 in the morning, 9 should be enough for everyone to rest, and thats it. No info was given about these reparations on any site (accor, booking.com, etc). On booking, it only warns about the restaurant not working which I think its not as important to know as having to listen to a drilling sound in my room in the morning. The elevator shaft is on the 9th floor, and they didnt care to warn anyone by email or in person, that these rooms are going to hear these repairs more (or they didnt consider not renting those rooms in this period). This is were I want to also state, that there were no infos given on the fact, that there is a whole construction happening right next to the hotel, of an actual skyscraper or similar sized building. Its not super loud, but you can hear it with windows closed. Also, the sink was not working, and I wonder, how the cleaners did not notice it (tip: they didnt clean it, as it would have filled up instantly if they did). When we left, another receptionist asked us how our stay was, and we explained everything to him. His reply was, I quote: "we are really sorry, but our manager has been really busy with a lot of things, so he couldn't make time to update the webpage/booking.com" which I find kind of a pointless thing to ad. I think properly informing your paying customers regarding what they will get for their money should be priority number 1, since your whole business is built around those people paying for your service. Anyways, as we told him too, if we knew about the elevator having to be fixed at 9 o'clok for 2 of the 3 days we stayed there, we wouldn't have chosen that hotel. Following this, we wrote an email to Accor, but Ibis replied instead (with accor in cc at least) wich I will add as an image, but I want to extract this part: "We cannot stop the construction work as it is urgent. We can't close the hotel for that either. 9 am in the morning on a normal working day is a reasonable time and normal working hours agreed with the hotel manager. We are sorry that you could not sleep in longer than 9 o'clock and therefore did not have a pleasant stay. However, we very much hope for your understanding that we cannot do anything about the current circumstances either." We replied again (also will screenshot and you can find it between the images) but we got no reply from them afterwards. I also added pictures of the view of the construction, the sink, and a funny one, about how they use the paper thingy thats supposed to signal how clean the cups are. It says a lot. I would not suggest this hotel to anyone, avoid if possible, there are plenty better options in Berlin, in less dodgy areas.

Dear Salvatore, Thank you for sharing your review. We appreciate your kind words about our hotel's quiet location and comfortable rooms. However, we are truly sorry to hear about the inconveniences you faced during your stay, especially the noise from the repair work and the construction nearby. We understand how important a good night's sleep is for our guests, and we apologize for any disturbance caused. Please know that we take all feedback seriously and will work on improving our communication regarding any ongoing work or potential disturbances. Regarding the issue with the sink, we apologize for the oversight and will address this with our housekeeping team to ensure it does not happen again. We are committed to providing a high standard of cleanliness and service for all our guests. We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards, Your team from the ibis Styles Berlin Treptow

Never again

트립어드바이저 평점 1.0/5

Marie V TripAdvisor 인증 리뷰

Most horrible service, the blond tall women at the reception, told us that we need to pay for the use of the fridge in the room. I can understand that but the way she told us, not a smile, not a sorry or please... That is not a good example of customer service..

Nice hotel in Berlin

트립어드바이저 평점 4.0/5

Runar L TripAdvisor 인증 리뷰

The hotel is well located near Schönweide with a 6-7 minutes walk to the S-Bahn. It is pretty close to the Brandenburger airport! The hotel provides clean and modern rooms with nice beds and bathroom. Don't book room 206/306/406/506/606... These rooms has a wall next to the elevator shaft, so you hear every move the elevator does. The hotel serves a rich and tasteful breakfast with a variety of food. A good start of the day.

A reasonable hotel, but…

트립어드바이저 평점 2.0/5

Karlkoreander 비즈니스 - TripAdvisor 인증 리뷰

This hotel is reasonable in principle. The setup is nice, and the location is good. But I have not seen such an ill-managed hotel in a long time. The checkin has been painful to the extreme. Such an element of incompency is hard to find. The management should think how these steps can be made more efficient and streamlined. It should be easy: One just have to copy practices from functioning chains such as Motel One.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 696 리뷰 7.1/10 위치
  • 1,368 리뷰 7.3/10 객실
  • 982 리뷰 7.6/10 서비스
  • 24 리뷰 8.3/10 인터넷 가격
  • 967 리뷰 9.3/10 조식
  • 635 리뷰 5.6/10 안락함
  • 598 리뷰 6.6/10 청결도
  • 299 리뷰 9.3/10 분위기

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베를린 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.