Banyan Tree가 관리하는 Pavilion Hotel Kuala Lumpur

트립어드바이저 평점 4.5/5 944 리뷰

Banyan Tree가 관리하는 Pavilion Hotel Kuala Lumpur - Image 1
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Banyan Tree가 관리하는 Pavilion Hotel Kuala Lumpur - Image 3
Banyan Tree가 관리하는 Pavilion Hotel Kuala Lumpur - Image 4
170 Jalan Bukit Bintang, Kuala Lumpur, 55100 쿠알라룸푸르, 말레이시아

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Banyan Tree가 관리하는 Pavilion Hotel Kuala Lumpur

170 Jalan Bukit Bintang, Kuala Lumpur
55100 쿠알라룸푸르
말레이시아

GPS:3.148601, 101.714946

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팩스 +60 3-2117 2999

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TripAdvisor 평가  4.5/5  944 리뷰

2024으뜸 시설

Fantastic Hotel with the best quality of room products and service.

트립어드바이저 평점 5.0/5

EFARIZKY Couples - TripAdvisor 인증 리뷰

Stayed here for a short stay while on a business trip. Definitely the best decision i made, as the price is very compatible with other similar locations but this hotel has checked all the boxes when it comes to the quality of the product and service. We were warmly welcomed by the bell team, Yufrizal (tall gentlemen, sorry if i dont get his name correctly) and the duty manager, Bryan, assisted with our smooth check in process despite the last minute booking arrangement we made. The room on the 15th floor was perfect, we were enjoying the world class Banyan Tree amenities in the room as well as the bathroom. I would only recommend to replace plastic material and cover from its bathroom amenities. We had evening cocktails and breakfast at the club lounge, perfect for small-portion eaters like me and my wife with its special menu selections. The gym (technogym of course) was perfectly laid out and the swimming pool at the 18th floor was great too. Would highly recommend this hotel to anyone travelling to KL. Thank you all team, we will definitely be back.

Dear EFARIZKY, Many thanks for sharing your generous review on TripAdvisor, following your recent stay at Pavilion Hotel Kuala Lumpur. We are delighted to learn that your overall experience with us was memorable. Your thoughtful words will definitely be shared with our friendly team, particularly Yufrizal and Bryan, whom I am sure will inspire them, to continue to deliver exceptional customer service. We thank you once again for writing this charming recommendation, EFARIZKY and we truly look forward to welcoming you back to our hotel, in the near future. Best regards, Rudy Oretti General Manager

Highly recommended wedding venue / event space - stellar management and service!

트립어드바이저 평점 5.0/5

NatalieTY23 TripAdvisor 인증 리뷰

Co-managed a close friend's wedding and must say the entire PVKL events team & service staff did a fantastic job coordinating behind the scenes - outperforming a few of the other 5-star hotels in town I've experienced working with. We didn't have any professional event planners on board but the PVKL team took care of every detail, working closely with our 2-man managing team to make sure everything ran right on schedule. Special shoutouts to the all-star team: Events manager Christina Loow, banquet manager Ukasyah Harithz Sori, supervisor Raj, Chef Marco Leong, Azizi Zain, Hakim, Effa, Justin and many others who made the special day all the more special. From the setup of the morning tea ceremony to outdoor reception to dinner at the ballroom, the team ensured they were at our beck and call, never hesitating to go the extra mile. The most impressive segment came in the evening, where the kitchen and the front-of-house timed the service of each dish perfectly in between the agenda of speeches and videos. The 9-course dinner served by the Jade Pavillion was tasty and seafood was fresh - receiving many compliments from guests. Chef Leong made note of all comments from the taste-test & re-executed well. The only areas for improvement I noted were some of the stains on the outdoor ceremony seat covers (white covers are notoriously difficult to maintain) as well as the leather chairs with slightly odd embroidery (perhaps some custom chair covers / reupholstery would help) during dinner at the head table. Nevertheless, these were happily overlooked in the presence of top notch service and great quality overall. Highly recommend PVKL and team to all seeking a venue for their special occasions!

Dear Road40556539613, It was a pleasure to read your wonderful recommendation for your friend Derek & Chloe Lee's wedding event on 4th May, at Pavilion Hotel Kuala Lumpur. We were incredibly pleased to read that we exceeded everyone's expectations throughout the entire event. On behalf of the team, we would like to thank you for taking the time to write to us and highlight the exceptional service you received from our team, especially Christina, Ukasyah, Raj, Chef Marco, Azizi, Hakim, Effa, Justin, and Chef Leong. Meanwhile, I also would like to sincerely apologise for the shortcomings that you encountered with the stained outdoor ceremony seat covers and the leather chairs at the head table during dinner. Kindly rest assured this will be addressed with the relevant teams, and we will certainly take it under consideration of your suggestion concerning the custom chair covers. We thank you once again for writing this wonderful recommendation Road40556539613. Congratulations to the newlyweds and we look forward to welcoming all of you back to our hotel for many more memorable experiences. Best regards, Rudy Oretti General Manager

Stopover before going home

트립어드바이저 평점 5.0/5

SamirK789 Couples - TripAdvisor 인증 리뷰

Stopover for 2 nights before continuing home so we chose pavilion hotel Best choice ever as we have stayed in other city centre hotels in the past and this one was best overall Breakfast was plenty and tasty Bed and pillows comfortable Perfect position inside access to pavilion mall The management and staff at the 13a floor club lounge were ever so accommodating especially Mr Sabree Mr Aiman and Xioun Zhang Manager Mr faizal helped my wife choose her room as she has a light allergy to dust so together they picked a suitable room Service over and above A perfect stay

Dear SamirK789, Thank you for leaving such a wonderful review as well as a generous rating, following your 2-night stay at Pavilion Hotel Kuala Lumpur. We are delighted to read your positive comments specifically on our prime location, breakfast choices, as well as our attentive hospitality, particularly from Sabree, Aiman, Xioun Zhang and Faizal. Our friendly and accommodating associates will be delighted and grateful, to hear of your praises. Thank you once again for submitting your review SamirK789, and we look forward to having you back at our hotel, in the near future. Best regards, Rudy Oretti General Manager

Highly Recommend

트립어드바이저 평점 5.0/5

Ashwiny A TripAdvisor 인증 리뷰

Ideal location with direct access to the mall. Clean and spacious room, great team, friendly and accommodating. Breakfast was a feast.

Dear 714ashwinya, Thank you very much for taking the time to leave your review, following your recent stay at Pavilion Hotel Kuala Lumpur. We are very happy to read that you enjoyed your stay with us and we look forward to having the opportunity of welcoming you back for a second visit, in the near future. Best regards, Rudy Oretti General Manager

enjoyable short stay

트립어드바이저 평점 4.0/5

GrandTour67325387245 TripAdvisor 인증 리뷰

Enjoyed a three-night stay here with excellent hospitality. The room was spacious with king-sized bed and the bathroom was clean. The only room for improvement was the lighting being a bit too dim especially at night. Special thanks to Mr Edward Echabaria and his team from the Courtyard, who took good care of all the guests during breakfast time!

Dear GrandTour67325387245, It was truly a pleasure having you as our guest, following your 3-night stay, at Pavilion Hotel Kuala Lumpur. It is indeed a delight to receive such a wonderful review, highlighting our wonderful hospitality. We will most certainly share your kind sentiments with Edward, who I am sure will be grateful for your praises. Thank you very much once again for being our guest, GrandTour67325387245, and we greatly look forward to your return to our hotel, in the near future. Best regards, Rudy Oretti General Manager

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