Mövenpick Hotel Du Lac Tunis

고객 평점 (ALL 평가) 4.5/5 945 리뷰

Mövenpick Hotel Du Lac Tunis - Image 1
Mövenpick Hotel Du Lac Tunis - Image 2
Mövenpick Hotel Du Lac Tunis - Image 3
Mövenpick Hotel Du Lac Tunis - Image 4

호텔설명

호텔 추가 정보

  • Inspiring location with views of the lake

  • Spacious, elegant, e-connected rooms

  • Exquisite gastronomy in two outlets

  • Meetings, events and weddings

  • Extensive spa and fully-equipped gym

숙박

호텔 위치

Mövenpick Hotel Du Lac Tunis

Rue Du Lac Huron Les Berges Du, Lac
1053 TUNIS
Tunisia

GPS:36.835415, 10.24831

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  945 리뷰

TripAdvisor 평가  4.5/5  262 리뷰

2023으뜸 시설

Perfect

트립어드바이저 평점 5.0/5

Naima B TripAdvisor 인증 리뷰

Today I had a breakfast at "Le Grand Restaurant" I was more than satisfied with the service and food quality, MMe Sabrine was very attentive to every single detail, she was just perfect, she made our day with her fascinating attitude. I totally recommend Mövenpick Hotel du Lac.

Perfect, I felt home

트립어드바이저 평점 5.0/5

eyady2015 비즈니스 - TripAdvisor 인증 리뷰

I have been into several hotels in Tunis and I can say differently the Mövenpick Du lac is the best .. Location wise, Service, Cleanliness, facilities, food and amenities. Ms. Soumaya (guest relations Manager ) is a super ordinary. She gives a real attention and care .. to be honest, all the staff are perfect .. from the bell boy to the top management.. was happy to be in such a lovely hotel .. sure will come back again .

Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that you felt at home during your stay at Mövenpick Hotel du Lac Tunis. Your kind words about our location, service, cleanliness, facilities, food, and amenities mean a lot to us. We take great pride in providing our guests with a memorable experience, and we are delighted that we could exceed your expectations in every aspect. Ms. Soumaya and the rest of our team will be delighted to hear your compliments. We strive to provide genuine care and attention to each of our guests, and it's truly rewarding to know that our efforts have made your stay enjoyable. We are honored that you consider us the best hotel in Tunis, and we are already looking forward to welcoming you back again in the future. Please do not hesitate to reach out to us if there is anything we can do to make your next stay even more memorable. Warm regards,

Below expectations

트립어드바이저 평점 3.0/5

418tamk TripAdvisor 인증 리뷰

While the room offers great value with its size, the furniture is outdated, not well-maintained, and shows signs of wear. This is evident from the time you enter to the lobby into the way to the room. My check-in experience was disappointing as I had to wait beyond the confirmed time, and the receptionist responded rudely to my inquiries without offering any apologies. I arrived at 1 pm, and was able only to take the room at 4 pm. However, the breakfast buffet and other facilities are excellent, with friendly staff serving there.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind words about the breakfast buffet and our friendly staff, and we're glad to hear that you enjoyed these aspects of your experience. However, we are disappointed to learn that your overall stay did not meet your expectations. We apologize for any inconvenience you experienced during check-in, including the delay and the perceived rudeness of our receptionist. This is not the level of service we aim to provide, and we will address this issue with our team to ensure that it does not happen again in the future. Furthermore, we appreciate your feedback regarding the condition of the room furniture. Please know that we take your comments seriously, and we will look into ways to improve and update our furnishings to enhance the overall guest experience. Once again, we apologize for any shortcomings during your stay, and we hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience. Warm regards,

Fantastic Journey as usual !

트립어드바이저 평점 5.0/5

Sherpa18842167322 비즈니스 - TripAdvisor 인증 리뷰

Very good hotel, quality never changes from the reception until checkout I have tried the Spa! Amazing job nawal, thank you!! The pool is fantastic, looks like a private one! The food is just ok I always feel home when I am in Movenpick Tunis du lac Please keep up the great job !

Dear Guest, That sounds like a wonderful experience! We're thrilled that you had a fantastic journey at Mövenpick Tunis du Lac. It's fantastic to hear that the quality of service remained consistent from check-in to check-out. Your appreciation for Nawal's amazing work at the spa is truly appreciated. We're glad you enjoyed the fantastic pool and the homely feeling our hotel provides. Thank you for your feedback about the food; we're always striving to improve. Your support means a lot to us, and we'll definitely keep up the great work to ensure your next visit is just as exceptional!

Good place near by airport

트립어드바이저 평점 4.0/5

Jet40254532295 비즈니스 - TripAdvisor 인증 리뷰

The hotel is nice close to the airport , staff is really friendly and room was really nice - as well the spa was great good service and very clean - only problem non alcohol is serve a little bit a pity for a business hotel but we manage to go out to place who serve alcoholic drinks - but it is a nice hotel .

Dear Guest, It's great to hear that you found our hotel convenient due to its proximity to the airport! We're delighted that you enjoyed the friendly staff, the comfortable rooms, and the great spa services. We appreciate your understanding regarding the limitation on serving alcohol and are glad that you were able to find alternatives nearby. Your feedback is valuable, and we'll take it into consideration as we strive to enhance our services. Thank you for choosing our hotel, and we hope to welcome you back in the future!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 162 리뷰 9.4/10 위치
  • 396 리뷰 7.9/10 객실
  • 959 리뷰 9.1/10 서비스
  • 9 리뷰 4.3/10 인터넷 가격
  • 289 리뷰 8.3/10 레스토랑
  • 183 리뷰 8.5/10 안락함
  • 168 리뷰 9.7/10 분위기
  • 162 리뷰 8.9/10 조식

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