Mercure Sibiu Airport

고객 평점 (ALL 평가) 4.3/5 146 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Sibiu Airport - Image 1
Mercure Sibiu Airport - Image 2
Mercure Sibiu Airport - Image 3
Mercure Sibiu Airport - Image 4
Soseaua Alba Iulia 120, 550052 SIBIU, Romania

호텔설명

호텔 추가 정보

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

숙박

호텔 위치

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 SIBIU
Romania

GPS:45.793363, 24.111461

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

ANA

Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  146 리뷰

TripAdvisor 평가  4.0/5  38 리뷰

Old fashioned hotel which does the job

트립어드바이저 평점 3.0/5

julien_and1104 비즈니스 - TripAdvisor 인증 리뷰

The hotel delivers what you would expect. Room looked clean and tidy. The room style is a bit outdated to my taste (my taste is more modern) but it is definitely ok. Breakfast is served at 7.00am during the week which can be a bit late but the offering is good with local specialties. There is a small gym with 1 running machine, 1 elliptical, 1 bike and 1 upper body machine. There is a sauna which was closed during my stay in October 2023. Accessibility from the airport is good, around 5 minutes with a taxi.

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Off experience

트립어드바이저 평점 3.0/5

andreeadomes Friends getaway - TripAdvisor 인증 리뷰

Very weird experience. On one hand, the place looked new and modern. On the other hand, we had issues at check in so we got another set of rooms with same rate and somehow didn’t annulate the one over booking. But let’s say it was fixed. Bathroom was smelling bad and shower had issues. Bathroom needs clear renovation! Even worst, the lady at the reception came over me in the room and ran. I screamed because I was like wtf and went on the hall because I assumed my door didn’t close if someone came in. And it was no room service. Someone yelled sorry from the hall and did not turn around. Even weirder, every day leaving with the car the receptionist was running after us to check out??? I mean, they have the visa if we were to leave. Just really off experience.

Dear Guest, Thank you for sharing your feedback to us,please allow me to express our sincerest apologies. At Mercure Sibiu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. Only through such constructive comments and observations that we are able to continually monitor and improve the services we are providing and focus our training efforts where necessary to build the confidence and skills of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests pleased. We hope you will give us the opportunity to better serve you in near future. Best Regards, Dorin M- Front Office Manager

Nice

트립어드바이저 평점 5.0/5

Диана Г TripAdvisor 인증 리뷰

Good location. Fast check in. Clean. 24/7 check in. Easy to get to from the motorway. Good experience. We will visit it again. Nice personal. Comfortable beds. A lot of free parking. Happy to visit another time.

Dear guest, Thank you for the positive feedback. We are glad to hear that the services offered by our staff delighted you and were to your liking. Providing outstanding customer service is a priority for us. We appreciate you taking the time to leave us this review. We look forward to welcoming you back ! Sincerely, Dorin M-Front Office Manager

Good hotel

트립어드바이저 평점 4.0/5

Vanda T 비즈니스 - TripAdvisor 인증 리뷰

I'd give 5 stars, the only downside is the aesthetics of the hotel and the rooms which are a bit outdated, but other than that, excellent comfort and the BREAKFAST was phenomenal! It was plentiful and of quality. Some staff members nice, others neutral. Overall very good experience

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Located in a busy road, away from the city center and close to the airport

트립어드바이저 평점 3.0/5

Paulo B Solo travel - TripAdvisor 인증 리뷰

Large hotel, located in a busy road, away from the city center and close to the airport. Free parking. A strange situation occurred when I paid the room. I have made a reservation with points (I am an All client) to get a lower rate. But I ended up paying the normal price. The lady at the reception recognized the error, bur did not wish to correct it. Mistakes may happen, but they should be corrected. The situation took a couple of weeks and exchanged emails with the Customer care, until it was solved. Not nice.

Dear Guest, Thank you for sharing your feedback to us. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies.At Mercure Sibiu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. Only through such constructive comments and observations that we are able to continually monitor and improve the services we are providing and focus our training efforts where necessary to build the confidence and skills of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests pleased. We hope you will give us the opportunity to better serve you in near future. Best Regards,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 114 리뷰 9.1/10 위치
  • 179 리뷰 5.9/10 객실
  • 156 리뷰 8.3/10 서비스
  • 111 리뷰 8.1/10 조식
  • 77 리뷰 6/10 청결도
  • 57 리뷰 2.8/10 레스토랑

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Sibiu 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.