릭소스 페라 이스탄불 5성

고객 평점 (ALL 평가) 4.6/5 959 리뷰

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Kamerhatun Mesrutiyet Cad No44, Tepebasi Beyoglu, 34440 이스탄불, 터키

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릭소스 페라 이스탄불

Kamerhatun Mesrutiyet Cad No44, Tepebasi Beyoglu
34440 이스탄불
터키

GPS:41.033374, 28.97497

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자세히 보기

ALL 평가  4.6/5  959 리뷰

TripAdvisor 평가  4.5/5  2,240 리뷰

2023으뜸 시설

Business and vacation trip

트립어드바이저 평점 5.0/5

waleedkhalid90 가족 - TripAdvisor 인증 리뷰

My stay was amazing, room is so comfy and clean, luxurious vintage style, special thanks for Mr.Nori,Ms. Lale, Mr. Ulguran and Mr Fuad, they made my stay unforgettable and everytime coming to Istanbul Rixos pera will be my destination ❤️thanks

Perfect!

트립어드바이저 평점 5.0/5

Roobet R TripAdvisor 인증 리뷰

Service was good. But they just should get a pool as soon as possible. Breakfast was beautiful 😻. Beautiful lale at the breakfast with Emre. Elmira was good at enough for check out process. And Ugurcan who carried our luggages fastly enough is kind !

Few days in Istanbul

트립어드바이저 평점 5.0/5

Rana A TripAdvisor 인증 리뷰

Beautiful hotel in a good location. Their breakfast is amazing. Very helpful staff especially Kristina in the roof restaurant who showed us much help and kindness. Very professional .. thanks and I will tell my friends about the hotel. Also everything was super clean and they gave us the pillows we asked for when we requested them

Family 💙🫶🏻🙏🏻

트립어드바이저 평점 5.0/5

Nouf A 가족 - TripAdvisor 인증 리뷰

Mr Emre , Nuri , Ayjana were perfect. From royal cafe yildiz , Kerim , Gulvira were very kind and nice. Thanks to housekeeping manager Mrs Seval. We just had a problem in bathroom there was a pressure problem with the faucet. And they should fix it 🙏🏻 Except this everything was good.

Dear Nouf , We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbul Guest Relations Team

Disappointing

트립어드바이저 평점 1.0/5

Fatima V Couples - TripAdvisor 인증 리뷰

Unfortunately this hotel was a massive let down. Yes, the decor was beautiful. However the management and service was appalling: - the bedsheets smelled like damp (they had clearly been left wet for too long before drying). The smell was very strong. I complained multiple times and they were replaced once but still smelled. It was embarrassing to have to carry a pillow to reception and force them to smell it to prove my point. - in a 5* hotel you expect every part of the room to be cleaned. The top shelf in the cupboard wasn't. We showed housekeeping and they wiped it down but the point was that to wipe that shelf down, the point was that the room was not cleaned properly in the first place. - we had a tour booked one morning and asked the front desk to arrange a take away breakfast bag as we would leave before the breakfast buffet opened. I had pre arranged this before checking in, and also confirmed this upon check in. Come the morning of the tour, surprise surprise, no breakfast bag. - to apologise for these and other things, the front of house manager Hüseyin arranged a free dinner for us. Unfortunately the food was a let down in their Turkish restaurant. - he also promised me a free spa treatment that he never arranged (I have the WhatsApp conversation to prove this if management would like a screenshot). Overall, this was my chance to convince my husband that expensive 5* hotels are worth the money, and the hotel failed me. I really hope they can improve things because the hotel does look beautiful.

Dear Fatima , We deeply regretting to see that you could not enjoyed in our hotel at all. However, we hope you give us another chance to welcome you in the near future. Kind regards, Guest Relations Team Rixos Pera Istanbul

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그 외 웹 사용자 평가 등급

  • 785 리뷰 9.3/10 위치
  • 859 리뷰 7.4/10 객실
  • 1,208 리뷰 9.1/10 서비스
  • 20 리뷰 2.3/10 인터넷 가격
  • 383 리뷰 8/10 조식
  • 319 리뷰 7.4/10 청결도
  • 286 리뷰 8.1/10 분위기
  • 215 리뷰 7.8/10 편의 시설

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