Grand Mercure SP Itaim Bibi 5성

고객 평점 (ALL 평가) 4.5/5 740 리뷰

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호텔설명

호텔 추가 정보

  • Relaxation area with heated pool, pool bar, sauna and gym.

  • A space for corporate and social events with capacity for up to 210 people

  • Ideal for families! Picnic area and tents for children for your stay

  • Instagrammable art gallery in hotel lobby

  • Close to major hospitals (Rede D'or, Sancta Maggiore, and Sírio-Libânes)

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호텔 위치

Grand Mercure SP Itaim Bibi

Rua Tenente Negrao, 200, Itaim Bibi
04530030 SÃO PAULO
Brazil

GPS:-23.58477, -46.67274

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

itaIN Restaurant

ItaIN breathes dynamism with an aura of modernity, offering comfortable modular spaces overlooking the garden. The restaurant serves contemporary cuisine, reinforcing the Brazilian essence of the brand.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  740 리뷰

TripAdvisor 평가  4.5/5  2,480 리뷰

2023으뜸 시설

Optimum

트립어드바이저 평점 5.0/5

USA P TripAdvisor 인증 리뷰

Optimal services The personal very respectful and kind thanks to cisera for her assistant and take care of our room We are very happy with our stay, we recommended this hotel 100% For business or travel Location optimal Cleaning Attention Break fast

Hello! Thank you for taking the time to share your feedback. We are very happy to see that you enjoyed you stay. We hope to welcome you back to our Brasilian House very soon! Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

Great service and a very comfortable bed.

트립어드바이저 평점 5.0/5

Pl17L4 TripAdvisor 인증 리뷰

We booked this hotel to coordinate as it is the meeting point for the Gregtur one-day São Paulo tour. It turned out to be an excellent choice. Our room on the 21st floor was large, with a comfortable bed and good balcony, which was a bonus for a city centre hotel. Staff upon checking were very helpful. Breakfast was good, if not offering extensive choice for a hotel of this price. I accidentally left a pair of sunglasses (just purchased and still in the shopping bag) on the reception desk when we picked up our luggage to get the taxi to the airport. The hotel contacted me within minutes and safely kept the bag as we had good time to turn around the taxi and head back for them. This service was really appreciated. Would certainly stay here again when we need a central SP hotel.

Hello! Thank you for taking the time to share your feedback. We are very happy to see that you enjoyed you stay and that we are now your main accommodation option in the city. We hope to welcome you back to our Brasilian House! Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

Very well located with kid’s friendly staff

트립어드바이저 평점 4.0/5

Meire M 가족 - TripAdvisor 인증 리뷰

Great experience! Very well located with great options for breakfast and lunch/dinner. Staff was outstanding and went the extra mile to be supportive and help us with our toddler. Special thanks to the kitchen staff and restaurant, Noor who was helping us out with my toddler while parents were trying to eat, Kevin and Esdra from reception. They even set up a kid’s space in my room with toys for my little one.

Hello Meire, Thank you very much for the evaluation. We are happy to see that we were able to meet expectations, especially when it comes to accommodation with children. We hope to welcome you again to our Brazilian House. Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

Unsafe taxi service from the hotel concierge.

트립어드바이저 평점 1.0/5

Malica G TripAdvisor 인증 리뷰

Firstly as an All Accor member my reservation was upgraded from Superior to Deluxe. However, the room I was given overlooked a construction site which meant I was awoken every morning at the break of dawn. Lastly, I will never visit this hotel again, which included the brand itself. Concierge offered to order me a taxi to the airport. Once in the taxi, I observed the metre was not switched on. I ask the driver to rectify this, but he said its a fixed price of $R250. I asked to be returned to the hotel which he refused. I begged to be returned to the hotel but he continued driving away from the hotel. I had to use the opportunity once he stopped at the red traffic lights to literally jump out with my luggage into traffic. As a solo female traveller, this has been very traumatic. The entire vacation went well apart from that one moment. The Grand Mercure Hotel did not take care of me as a guest.

Hello! We appreciate the review and are very sorry for the problems reported, especially regarding construction noise and the incident with the taxi driver. We have already reoriented everyone on the team so that situations like this will never happen again. We hope to have a new opportunity to serve you in the future. Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

Top 1 of SP

트립어드바이저 평점 5.0/5

fernandowr10 Couples - TripAdvisor 인증 리뷰

Went there for the F1 GP in Brazil and hit the jackpot. Great attending, great bedroom, great showers, a small gym but nice enough, great bar and a super attending. Everything that you ask for a place to stay during a marathon of events. The staff were super nice and even cheered for my Fluzão at the Libertadores final. 5 out 5. I'm back next year for sure

Hello Fernando! We are very happy that you enjoyed your stay and that we were able to provide you with incredible moments. We hope to have new opportunities to welcome you to our Brazilian House! Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 5,206 리뷰 9.9/10 위치
  • 5,451 리뷰 9.7/10 객실
  • 14,458 리뷰 9.9/10 서비스
  • 104 리뷰 9.6/10 인터넷 가격
  • 2,639 리뷰 9.9/10 분위기
  • 2,107 리뷰 9.8/10 편의 시설
  • 2,057 리뷰 9/10 안락함
  • 2,027 리뷰 9.8/10 청결도

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