Mercure Belgrade Excelsior 4성

고객 평점 (ALL 평가) 4.7/5 471 리뷰

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Mercure Belgrade Excelsior - Image 1
Mercure Belgrade Excelsior - Image 2
Mercure Belgrade Excelsior - Image 3
Mercure Belgrade Excelsior - Image 4
Kneza Milosa 5, 11000 BELGRADE, Serbia

호텔설명

호텔 추가 정보

  • Located in the city center at walking distance to all major sites.

  • Free high speed WiFi and special features such as coffee and tea making facilities in rooms.

  • All rooms have minibar, safe, LED TV, slippers, hairdryer, opening windows and free WiFi.

  • Outstanding service, provided by our professional and friendly ambassadors.

  • Enjoy the tastiest locally inspired cuisine in our cozy restaurant.

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호텔 위치

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 BELGRADE
Serbia

GPS:44.809764, 20.465626

전화
팩스 +381 11 3231951

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

IVO

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  471 리뷰

TripAdvisor 평가  4.5/5  908 리뷰

2023으뜸 시설

Just an average hotel

트립어드바이저 평점 3.0/5

SuzannaMartini TripAdvisor 인증 리뷰

The hotel is located very centrally in Belgrade, which is very convenient with easy access almost everywhere. And I think the above is the only great thing about his hotel, as other than that is quite average. Although my original communication with the team regarding my booking seemed started good, when I sent an email regarding some specific questions, I never got a reply back. Upon check-in, I clearly stated that I wanted to prepay my accommodation, including any related taxes, so that upon checkout I had no extra worries and make it an easy and fast one. I was reassured that I was charged with the total amount, only to find upon checkout that there were some extra taxes that I had ro pay. I believe it was a misunderstanding from the hotel staff, who insisted though they had explained everything. In general, staff were not that accommodating nor the kind of people that show genuine interest to the guest, more like a "we're here to just do the job". The hotel itself, is rather worn and needs some kind of renovation. The room was very basic, it had a side street view, which I didn't mind. What was very odd was that the toilet seat was in a little separate room, by itself. It felt like a punishment room or something, very weird. We asked for body lotion, but it smelt so bad that we bought our own. Breakfast was basic too. Very standard, only with a few local products. I really liked a kind of spead they have, something between butter and yogurt, with a very soft texture, which was very tasty. Overall, for a 4* hotel there is definitely room for improvement in many levels. I think that you can find much better service in another hotel.

Friendly, well situated hotel with good restaurant

트립어드바이저 평점 4.0/5

Theresa55051 비즈니스 - TripAdvisor 인증 리뷰

Very pleasant, friendly efficient staff. Excellent breakfast, good restaurant. Had a pleasant solo evening in the restaurant where I fiscovered some great local wines. Staff efficient and knowledgeable. They were helpful and gave hood recommendations

Dear Theresa, We are delighted to see that you enjoyed your stay with us! Thank you for your amazing review and we hope to have a chance to host you again. Kind regards, Your Mercure Belgrade Excelsior Team

Top tier hotel in the best part of town

트립어드바이저 평점 5.0/5

Compass45658657194 TripAdvisor 인증 리뷰

Had an amazing stay at the Mercure Excelsior in Belgrade. Was there during the holiday season and the hotel had a lovely cheery coziness about it. The reception staff were as friendly and welcoming as can be, both relaxed and professional. Room was clean and comfortable with some tasteful boho touches in the decor. Not to mention the stunning views on the parliament building, especially all lighted in the night. Location could not be improved upon, being within walking distance of all the central attractions. Looking forward to stay again next time!

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Belgrade Excelsior Team

Round table at hotel

트립어드바이저 평점 5.0/5

marijavukovic12 TripAdvisor 인증 리뷰

Big thanks to the Mercure Belgrade Excelsior team for hosting our roundtable event so smoothly. Your planning and dedicated staff, especially Branko, made a significant impact. Collaborating with your hotel was a pleasure, showcasing your commitment to excellence. The exceptional ambiance and services highlighted the high standards upheld at your establishment. We appreciate the support that contributed to the event's success. Looking forward to future collaborations and wishing Mercure Belgrade Excelsior continued success. Best regards, Association of Citizens Atina

Dear Marija, We very much appreciate your comments regarding your event at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we will have a chance to collaborate again. Sincerely, Your Mercure Belgrade Excelsior Team

Wonderful staff and great food 🥘🍰

트립어드바이저 평점 5.0/5

gakovicc 비즈니스 - TripAdvisor 인증 리뷰

Again Perfect service, delicious breakfast, clean and tidy rooms. Great location, so close to city center. Friendly and wonderful staff who always want to help! 👍👍 Thank you again for a wonderful experience, I look forward to returning in the future! ☺️

Dear Vlada Gakovic, Thank you for writing such an incredible review! We are happy to read that we have met your expectations. Thank you also for complimenting our team, breakfast and rooms. We are looking forward to welcome you back in our hotel in near future! Yours sincerely, Mercure Belgrade Excelsior Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 265 리뷰 9.1/10 위치
  • 298 리뷰 8.4/10 객실
  • 397 리뷰 9.6/10 서비스
  • 6 리뷰 10/10 인터넷 가격
  • 125 리뷰 8.9/10 조식
  • 100 리뷰 8.8/10 청결도
  • 70 리뷰 8.5/10 분위기
  • 17 리뷰 8.8/10 음료

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