Rixos Premium Dubai JBR 5성

고객 평점 (ALL 평가) 4.8/5 3,117 리뷰

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호텔설명

숙박

호텔 위치

Rixos Premium Dubai JBR

The Walk Jbr, Jumeirah Beach Residence, Al Mamsha Street
643660 DUBAI
United Arab Emirates

GPS:25.0804, 55.136

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  3,117 리뷰

TripAdvisor 평가  5.0/5  7,555 리뷰

THE BEST PLACE TO STAY IN DUBAI

트립어드바이저 평점 5.0/5

AYMEN89 TripAdvisor 인증 리뷰

- My favorite place in Dubai. - Amazing Rooms - Amazing Pool and Beach Area - Amazing Food at the Turquoise Restaurant - Hosted a dinner event for 35 people in the Turquoise Restaurant, and SIMPLY IT WAS AMAZING. Hotel Management personnel, Mr.Bubbin, Mr. Munir and Mr. Daniyar (operations manager) are the most helpful people you can ever meet, they handled my dinner event in the most professional and convenient way and made sure that everything was planned in perfect manner, thank you guys for your help. RIXOS JBR is simply convenient to everything, food, small boutique shops, etc

Dear Mr. Aymen, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kindest Regards, Guest Relations Team

Nice hotel but trying to appeal to too many markets and it doesn’t work

트립어드바이저 평점 3.0/5

Caitlinh93 Couples - TripAdvisor 인증 리뷰

We stayed in the Rixos premium for our recent visit to Dubai. I’ll start with the positives! - the room was lovely and clean - bathroom was very clean and plenty of towels/space. - we were given early check in which was very handy as we arrived early in the morning - we stayed for our wedding anniversary and they did some flowers and stuff on the bed and a celebratory dessert which was amazing - the staff that work on the beach getting drinks etc work exceptionally hard - the cleaning team were also very hard working and friendly - the breakfast was lovely with a great selection and good quality food. Now onto the negatives. - This is such an odd hotel trying to appeal to both families and party people, and it just doesn’t work - some of the staff were very rude and stuck up. Not saying good morning or hello or even smiling. We had to leave a day early due to the flight cancellations and when checking out we weren’t even asked if we had enjoyed our stay which was disappointing. We felt they didn’t appreciate our custom - for such a big hotel there is not enough space round the pool/ beach to accommodate hotel guests let alone then charging people to come for the day as well. - people will reserve beds with towels and either not come down until the afternoon or stay for a couple hours and never return but don’t remove their towels. - people are so tightly crammed in that if you want to actually get sun then you need to get there early to get a front row bed because once the umbrellas are up next to you and in front then you end up being in the shade. We stayed during the recent storm and we had no clue how bad it was going to be and ended up getting stranded at Dubai mall and having to walk 5 hours back to the hotel. I am not sure if there was a warning alert out to advise people not to go out but it would have been helpful if the hotel gave people a warning not to leave the hotel. If we knew how bad it would be then we wouldn’t have left the hotel. Also, where the hotel is located it is VERY difficult to get a taxi in the evenings so unless you have an Uber/Careem booked it can be a nightmare! Overall whilst the hotel itself was nice, the stuck up vibe was not to our liking and we will not be returning.

Dear Ms. Caitlin, Thank you for sharing a review of xxx. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that we will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kindest Regards, Guest Relations Team

Best time in Dixos

트립어드바이저 평점 5.0/5

Christian C TripAdvisor 인증 리뷰

Jaffar's attention to detail at Dixos hotel truly made my stay exceptional. From the moment I arrived, everything was meticulously taken care of, ensuring a delightful experience. His personalized service and genuine care made every moment at the hotel feel special. The ambiance and amenities provided a perfect backdrop for relaxation and enjoyment. Thanks to Jaffar and the team at Dixos, my stay was nothing short of wonderful. I can't wait to revisit and indulge in the same fantastic experience again soon.

Dear M. Christian, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Guest Relations Team

Pilates with Eleonora at the beach

트립어드바이저 평점 5.0/5

Vivien G TripAdvisor 인증 리뷰

Thanks for the exhausting pilates class at the beach with the wonderful view. I really enjoyes it with my mini me. Eleonora, you worked my abs really hard✌️☺️i am looking forward to your next class at Rixos Premium on the JBR. see you next day! Thabks, Vivien

Dear M. Vivien, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Guest Relations Team

Friendly and Excellent Experience

트립어드바이저 평점 5.0/5

Bambisda21 TripAdvisor 인증 리뷰

Had a very good time, staff were very friendly and the food and drinks were amazing. Simon and Subway from housekeeping were very friendly and efficient.

Dear valued guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Rixos Premium Dubai was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Guest Relations Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,132 리뷰 9.6/10 위치
  • 1,413 리뷰 8.7/10 객실
  • 2,408 리뷰 9.2/10 서비스
  • 14 리뷰 8.1/10 인터넷 가격
  • 790 리뷰 8.8/10 레스토랑
  • 667 리뷰 9/10 청결도
  • 612 리뷰 8.4/10 분위기
  • 585 리뷰 9.1/10 조식

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