25아워스 호텔 뮌헨 더 로얄 바이에른

트립어드바이저 평점 4.5/5 890 리뷰

25아워스 호텔 뮌헨 더 로얄 바이에른 - Image 1
25아워스 호텔 뮌헨 더 로얄 바이에른 - Image 2
25아워스 호텔 뮌헨 더 로얄 바이에른 - Image 3
25아워스 호텔 뮌헨 더 로얄 바이에른 - Image 4
Bahnhofplatz 1, 80335 뮌헨, 독일

호텔설명

호텔 추가 정보

  • 레스토랑 NENI

  • Boilerman 바

  • 무료 사우나

  • 무료 피트니스 센터

  • 무료 고속 WIFI 무선 인터넷

숙박

호텔 위치

25아워스 호텔 뮌헨 더 로얄 바이에른

Bahnhofplatz 1
80335 뮌헨
독일

GPS:48.139724, 11.561639

전화
팩스 +49 89 904001555

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

NENI

At NENI the dishes are served directly in pots or placed on the table in a piece of parchment. That way everyone is invited to sample them. An eclectic brand of oriental cuisine, coupled with regional influences, is served.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

TripAdvisor 평가  4.5/5  890 리뷰

2023으뜸 시설

Little Bizarre but Interesting

트립어드바이저 평점 4.0/5

mm4226 TripAdvisor 인증 리뷰

For a last minute booking due to a flight cancellation and proximity to Hbf it was pretty good. The decor was bizarre (all pink and red room was giving sort of seedy vibes) but if that's you're thing then go for it. Did find the room was a little too dark for our liking and it just felt unclean on the surfaces, but maybe that was down to the style of the furniture. Appreciated the complimentary minibar, though as a Gold member with Accor I was disappointed not to get our welcome drinks nor were we offered an upgrade, but rather put into a disabled room instead, and we had a long wait to be checked in by what looked like staff shortage. Would definitely try again if the price was more reasonable and if we got a normal room.

Fun, quirky hotel

트립어드바이저 평점 5.0/5

X4866EOclaireb 비즈니스 - TripAdvisor 인증 리뷰

You could only be in Bavaria! Hurray for a hotel with local character, sense of humour in style, friendly service and great breakfast. Second visit here..super location and great atmosphere in the bar. Young vibrant hotel… can only recommend it further

Dear X4866EOclaireb, thank you so much for your enthusiastic review! We're thrilled to hear that you enjoyed your stay with us and appreciated our hotel's unique Bavarian character, sense of humor in style, friendly service, and great breakfast. It's fantastic to know that you've already visited us for the second time and enjoyed our central location and the wonderful atmosphere in the bar. We're committed to providing our guests with a young and vibrant ambiance, and it's great to hear that you appreciate it. Thank you for your recommendation; we look forward to welcoming you back again on your next visit! Kind regards, Monique Lehmann Guest Relation Supervisor

Worst service in my entire life

트립어드바이저 평점 1.0/5

Caspar K 비즈니스 - TripAdvisor 인증 리뷰

The room was like a sauna and the airco was Not working. The lady behind the desk told me that the airco never works in winter time. I friendly explained that I can sleep in a warm room! The lady Said I could discuss my Complaint with the Manager, who was not there! What is this for a solution! After dinner i told the Young man behind the desk that I paid 180 Euro for a room with airco! For him 22 Degrees was cold! WTF is this? I am the guest. He even proposed to book an other hotel?! I am the one who pays, I want to relax instead of having Stress in a hotel. This is the worst service I have ever had!

Dear Caspar, Thank you for sharing your feedback regarding your recent stay with us. I want to address the concerns you've raised to ensure clarity and resolve any misunderstandings. Firstly, I'd like to clarify that upon reviewing your reservation, I see that you were actually provided with a complimentary upgrade to a higher room category, which includes functioning air conditioning. Our records indicate that the air conditioning was indeed operational during your stay. However, I understand that you experienced discomfort due to the temperature in the room, and for that, I sincerely apologize. I also want to address the interaction you had with our staff. We pride ourselves on delivering excellent customer service, and it's essential for us to maintain a respectful and professional environment for both guests and staff. It's concerning to hear that there may have been a misunderstanding or an instance where you felt disrespected. Our team members are trained to handle guest concerns with courtesy and professionalism, and I apologize if this standard was not upheld during your conversation. Please understand that we take matters of respect and professionalism seriously. While we strive to address guest concerns and accommodate their needs to the best of our ability, disrespectful behavior towards our staff is not tolerated. We are committed to ensuring a positive and welcoming atmosphere for all guests and staff members alike. And if someone is shouting at our employees, we don't tolerate this and are indeed questioning, if we are the right place to stay. If there are any additional details you'd like to share or if you have further concerns, please don't hesitate to reach out to me directly. Your satisfaction is important to us, and we want to ensure that your experience with us is a positive one. Best regards, David Schad Operations Manager

Hot and loud (in winter)

트립어드바이저 평점 1.0/5

Arnold W Couples - TripAdvisor 인증 리뷰

Room stayed hot the more time. Could hear all the construction and walking from outside. Very dim lights. I don’t believe anyone gave this place such good reviews. I have stayed all over the world and this is definitely not a 4.5 ranking for trip advisor

Dear Arnold, Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience during your stay at our hotel. We understand that the temperature in your room was uncomfortably warm and that you were disturbed by the construction noise and footsteps from outside. We apologize for any inconvenience caused by the dim lighting as well. Please let us know next time, if you want a more quiet room, facing the courtyard or an additional lamp. We are happy to help you in such situations, as we want to proof as well to you, that we are worth the 4,5 ranking. We appreciate your perspective and will take your feedback into account as we strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm regards, David Schad Operations Manager

Caricature of local culture

트립어드바이저 평점 3.0/5

IsaBellaOnTour TripAdvisor 인증 리뷰

I did come with high expectations. Having posted recently about how I think hotels and restaurants should reflect local culture rather than being the same all over the world, a friend recommended 25hours for my business trip to Munich. However, I was very disappointed with the style of the hotel. Starting with the fact that the bed was stacked on books, which I think is SOOOO disrespectful, and continuing with décor that mimics local culture and is more a caricature than a respectful reference. On the positive side: TV lets you stream your computer content without any problems. On the negative side: Décor, but see for yourself, I have added some pictures, and, after all, taste is debatable, Also on the negative side: No real cupboard, but one could put ones clothes on hangers all over the space. Nice big shower, though, and also: Minibar for free.

Dear Isabella, Thank you for your candid feedback regarding your stay at the 25hours Hotel in Munich. We are sorry to hear that we did not meet your expectations and that you were not satisfied with the hotel's style. We understand that the presentation of the bed may have been perceived as disrespectful. We would like to clarify that the bed actually has normal legs, and the impression of it being on books is merely an optical illusion. It is regrettable to hear that you felt the decoration was a caricature of the local culture. We take your feedback seriously and would like to learn more about what specifically you found to be a disrespectful reference because we want to ensure that our guests feel comfortable in our hotel. On the positive side, we are glad that you were satisfied with the TV functionality, which allowed you to stream content from your computer seamlessly. Regarding the minibar, spacious shower, and complimentary offerings, we are pleased that these aspects contributed to your comfort. Thank you once again for your feedback and your time. Best regards, Monique Lehmann Guest Relation Supervisor

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그 외 웹 사용자 평가 등급

  • 567 리뷰 9.1/10 위치
  • 771 리뷰 6.9/10 객실
  • 555 리뷰 8.2/10 서비스
  • 6 리뷰 9.2/10 인터넷 가격
  • 418 리뷰 9.5/10 분위기
  • 349 리뷰 5.4/10 안락함
  • 274 리뷰 8.6/10 조식
  • 200 리뷰 8.4/10 레스토랑

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.