Fairmont Makati 5성

고객 평점 4.6/5 5,818 리뷰
Fairmont Makati
지도에서 보아라.
+ 22 서비스
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무료 회원 가입

해당 호텔 예약 시:

  • 등급 및 리워드 포인트를 적립합니다.

  • 리워드 포인트를 사용할 수 있습니다.

  • 혜택이 제공됩니다

  • 회원 전용 요금 혜택을 볼 수 없습니다.

호텔 추가 정보

  • Secure mall access from 10 a.m. to 10 p.m.

  • Free reliable Wi-Fi in guest rooms & public areas

  • Willow Stream spa and expansive Fitness Center

  • Located within the same hotel complex as Raffles Makati

  • Outdoor swimming pool

호텔 및 주변 지역 서비스

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

유료 서비스

서비스 및 이용 안내
  • WIFI / 인터넷 접속
  • 주차
  • 장애인 시설
  • 탁아 서비스(요청시 제공)유료 서비스
  • 에어컨
  • 호텔에서 이용 가능한 언어
  • 24시간 리셉션 운영
  • 드라이 클리닝 / 다림질유료 서비스
  • 부티크/쇼핑
  • 포터
  • Concierge
레저 및 액티비티
  • 수영장
  • 피트니스 센터
  • 웰빙
  • 탁아 서비스(요청시 제공)
케이터링
  • 레스토랑 2개
  • 바 1개
  • 룸서비스
비즈니스 서비스
  • 회의실 6개
  • 컨벤션 호텔
  • 비즈니스 센터(직원 상주)
  • 복사/인쇄 서비스 이용 가능

호텔 위치

Fairmont Makati

1 Raffles Drive
Makati Avenue
1224
makati
philippines

전화: +6325559888

팩스: (+63)25559899

E-mail

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

  • 비행기로

    NINOY AQUINO INTL AIRPORT 0km / 0마일

GPS :14.5513, 121.0231

숙박

Experience the ultimate in luxury and comfort. Each sophisticated guest room offers floor-to-ceiling glass windows overlooking the city, plush bedding, elegant bathrooms, and thoughtful amenities that make every stay truly memorable.

Fairmont King Non-smoking

  • 최대 인원: 3
  • 면적: 최저 시작가 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont King Smoking

  • 최대 인원: 3
  • 면적: 최저 시작가 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont 2 Double Non-smoking

  • 최대 인원: 4
  • 면적: 최저 시작가 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe King Corner Non-smoking

  • 최대 인원: 3
  • 면적: 최저 시작가 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe King Pool View Non-smoking

  • 최대 인원: 3
  • 면적: 최저 시작가 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe 2 Dbl Pool View Non-smoking

  • 최대 인원: 4
  • 면적: 최저 시작가 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold King Non-smoking

  • 최대 인원: 3
  • 면적: 최저 시작가 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold King Smoking

  • 최대 인원: 3
  • 면적: 최저 시작가 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold 2 Doubles Non-smoking

  • 최대 인원: 4
  • 면적: 최저 시작가 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont King Non-smoking Access

  • 최대 인원: 3
  • 면적: 최저 시작가 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe King Corner Room Smoking

  • 최대 인원: 3
  • 면적: 최저 시작가 3
  • 가장 많은 숙소: CORNER_ROOM *

* 이용 가능 여부에 따라

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold 2 Double Smoking

  • 최대 인원: 4
  • 면적: 최저 시작가 40
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Gold Corner Suite

  • 최대 인원: 3
  • 면적: 최저 시작가 80
  • 가장 많은 숙소: CORNER_ROOM *

* 이용 가능 여부에 따라

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Presidential Suite

  • 최대 인원: 3
  • 면적: 최저 시작가 154
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

레스토랑 & 바

SPECTRUM

레스토랑 타입: 세계 각국의 요리

This all-day-dining restaurant brings to you an array of international cuisine and local Philippine dishes. Cooked to perfection with the finest ingredients, indulge in the concept through an interactive culinary theatre.

런치

12:00 - 14:30

디너

18:00 - 22:00

CAFÉ MACARON

레스토랑 타입: 카페

Contemporary and sophisticated Café Macaron is a perfect place to enjoy an array of gourmet sandwiches, bakery items, exquisite homemade cakes and carefully handcrafted pastries.

런치

디너

FAIRMONT LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

The Fairmont Lounge offers a light menu and contemporary liquid creations, perfect for informal business discussions, a late afternoon or a relaxing drink at the end of the day.

런치

디너

미팅 및 이벤트

미팅룸

  • 미팅룸: 6개

  • 최대 사이즈: 859

  • 최대 수용 인원: 1,010 명

  • 최대 연회 수용 인원: 720 명

자세히 보기


Fairmont Makati 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

AccorHotels 평가 4.6/5

5,818 리뷰

친절한직원, 문제가 있었던 시설들

고객 평점 4.6/5

S. 가족 - 05/09/2019 AccorHotels 리뷰

3번의 룸 변경, 고장난변기, 담배냄새 가득한 스위트룸, 수영장키 고장으로 한참을 기다림, 골드라운지 천장에서 떨어지는 물 등.. 그러나 직원들은 친절하고 좋은 위치이다.

깨끗하고 조용한 시설과 따뜻한 서비스에 감사합니다

고객 평점 4.6/5

H. S. B. 비즈니스 - 01/09/2019 AccorHotels 리뷰

깨끗하고 조용한 시설과 따뜻한 서비스에 감사합니다

Dear Mr. H., We very much appreciate your comments regarding your stay at the Fairmont Makati. It is always pleasing to receive positive feedback from our guest, rest assured this will be shared to the rest of the staff members accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

시설 직원들 친절등이 매우 훌륭했습니다.

고객 평점 4.6/5

윤. 비즈니스 - 23/08/2019 AccorHotels 리뷰

접근성,청결,직뭔교육및 응대 침구등 아주 만족하였습니다.

Dear Mr.Suk Kyu Y., I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you found our staff very friendly and that you were satisfied with the service and cleanliness of our room and facilities. Meanwhile, I have taken note of your other point pertaining to Food and Beverage and assure you that I have shared this with the culinary team. Having said that, may we kindly request for you to highlight the concerns you might have with regards to the quality of our offerings? We are trying to find the root cause of any issue in order to continuously improve on our standards and services. We value all feedback both positive and negative as it is important to know how we are doing and where improvement is needed. Should you travel to this part of the world again, I look forward to personally welcoming you back to our hotel. Sincerely, LOVE OLIVO Guest Experience Manager Fairmont Makati

언제나 반겨주는 곳

고객 평점 4.6/5

Ysson 1인 - 25/07/2019 AccorHotels 리뷰

친구나, 업무상 방문객, 개인적 쉼을 위해 이용하는데, 항상 편하고 안락하게 쉴수 있어 좋네요. 위치 또한 시내 중심이라서 쇼핑, 먹거리를 다양하게 즐길수 있고, 접근성도 좋은 곳이라 항상 최우선적으로 선택하게 되는것 같네요

훌륭한 서비스

고객 평점 4.6/5

K. J. 비즈니스 - 02/07/2019 AccorHotels 리뷰

직원들이 메우 친절하고 객실도 청결하여 만족합니다.

Dear Mr. K., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

매우 편안하고 친절한 호텔

고객 평점 4.6/5

M. 비즈니스 - 27/06/2019 AccorHotels 리뷰

호텔의 모든 직원들이 매우 만족할만한 서비스를 제공해주었습니다. 특히 이규제크티브 라운지는 매우 훌륭하네요

Dear Mr. M., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Vip라운지가 손님들과 미팅시 편했습니다.

고객 평점 4.6/5

박. 비즈니스 - 30/05/2019 AccorHotels 리뷰

객실관리가 잘 되어있으며 조식 및 룸써비스 음식이 맛있었습니다.

Dear Mr. P., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

최고의 서비스를 제공하나 다소 미흡한 room condition

고객 평점 4.6/5

익명 가족 - 27/05/2019 AccorHotels 리뷰

체크인부터 룸서비스까지 모두 친절하고 빠르게 응대해 주셔서 기분 좋게 지내고 왔습니다. 요구사항에 대해서도 빠짐없이, 친절하게 모든 분들이 응대해 주셨습니다. 다만 방에서 곰팡이 냄새가 계속 나는 부분은 개선이 필요하다고 생각합니다. 창문이 열리지 않아 환기가 되지 않는데 방안에서는 계속 곰팡이 냄새가 났습니다. 해당 부분에 대해서 개선이 된다면 10점 만점의 호텔이 될 거라고 생각합니다. 감사합니다.

Dear Ms. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings and feedback for improvement. Having said that, please accept our apologies for the inconvenience you have caused. Your comments regarding the unpleasant room odour has been shared with our maintenance team for appropriate aciton. In the meantime, should we be of any assistance, please do not hesitate to let us know. We look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

깨끗하고 만족

고객 평점 4.6/5

Taewan K. 1인 - 17/05/2019 AccorHotels 리뷰

직원들도 친절하고 깨끗했으며 전반적으로 매우 만족했습니다.

Dear Mr. k., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

만족스러운 안락하고 편했던 숙소

고객 평점 4.6/5

Jae 비즈니스 - 15/05/2019 AccorHotels 리뷰

호텔분위기나 시설 너무 맘에 들었습니다. 수영장, 피트니스, 식당, 바 등 전체적으로 만족스러웠으며 직원들의 대응도 친절하고 상냥했네요.

아코르 편입후 페어몬트숙박..

고객 평점 4.6/5

Km.y. 가족 - 24/04/2019 AccorHotels 리뷰

작년 아코르 편입전에 기억에 남을만한 좋은 스테이를 보냈다. 그래서 올해 아코르 편입후에 다시찾은 페어몬트. 아코르 골드 베네핏이 적용 되지 않고, 실버베네핏까저만 적용된다. 그래도 꽤 괜찮은 호텔 임이 분명하다. 차라리 전의 프레지던 클럽으로 운영했으면 어땠을까? 르클럽의 골드티어 이상은 이호텔을 추천하지 않겠다. 차라리 소피텔이나노보텔에 가는게 나을꺼 같고, 하지만 실버티어에게는 강추한다.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Fairmont Makati. Thank you for completing the hotel survey. Reference to your recent stay, I would like to clarify some feedback regarding Concierge and the Membership Benefits? Please let me know more about Gold Benefits that was not extended to you? I was the person who received your positive comment last year as you mentioned, you enjoyed your stay and that was the best service you have received in the hotel. I am saddened to learn that you stay this visit was unsatisfactory. I shall await for your response so I can share your feedback to the department for appropriate action. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

exellent

고객 평점 4.6/5

Yoonhee K. 친구 - 19/03/2019 AccorHotels 리뷰

일년에 두어번씩 마닐라 갈때마다 페어몬트 호텔을 정기적으로 이용하고 있습니다 항상 친절한 직원분들 우아하지만 무겁지 않고 밝고 활기찬 이미지 연식이 느껴지지 않는 잘 관리된 객실 항상 만족하며 이용하고 있습니다 그런데 이번에 제가 호텔 부대시설을 이용하면서 결제했던 내역들이 체크아웃시 프론트에 제대로 반영이 되지 않아서 카드 취소 재결제를 해야하는등 번거로운 일이 있었습니다 이용하지도 않은 조식이 청구되어 그것 역시도 확인절차를 거쳐야 했어요 체크아웃시 이런 상황들은 호텔의 신뢰도에 큰 영향을 미치게 됩니다 사람이 하는 일들이라 착오가 있는건 이해할수 있어요 하지만 저같이 해외발 사람들은 귀국시에 굉장히 일이 커지기 때문에 이런 경우 더 예민해 질수 밖에 없어요 조금만 더 신경써야 할것 같습니다

좋은 위치의 깨끗한 호텔

고객 평점 4.6/5

S.. H. T. 친구 - 18/03/2019 AccorHotels 리뷰

그린벨트에 인접하여 편리하였습니다. 깨끗하고 편리한 객실이 좋았습니다. 특히, 피트니스 공간에운동하는 투숙객들을 위한 간단한 과일이 준비되어 있는 것에서 세심한 배려가 느껴졌고 기분이 좋았습니다.

Dear Mr. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

편안하고 안락한 휴식

고객 평점 4.6/5

손. 가족 - 08/02/2019 AccorHotels 리뷰

자주 이용하는 편인데.... 가끔 결혼식등으로 로비가 혼잡하고, 투숙객이 떠들어 번잡함이 있기는 하지만, 호텔 시설, 직원 응대, 주변 환경 모든 것을 보면 가성비 높음

Dear Mr. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. Your comments in our hotel is appreciated as we endeavor to perfect our standards. We are saddened to learn of your experience where you have been disturbed by the neighboring rooms and the event at the Lobby. Please accept our apologies for the inconvenience caused and rest assured that your preference has been well noted. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

가격 대비 양호한 입지와 숙박 환경이었음

고객 평점 4.6/5

이. 비즈니스 - 20/11/2018 AccorHotels 리뷰

필리핀 메트로 마닐라 마카티지구의 페어몬트호텔에서 숙박을 두 차례 경험하였음. 직원들의 접객 미소와 상냥함이 매우 좋았음 조식도 비교적 양호했으며 전반적인 서비스가 만족스러웠음

Dear Young Hun L., We very much appreciate your comments regarding your stay at the Fairmont Makati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Love Olivo Guest Experience Manager

깔끔하고 조용해서 좋았습니다.

고객 평점 4.6/5

이. 비즈니스 - 15/10/2018 AccorHotels 리뷰

체육관과 사우나 시설이 좋았으나 조식은 조금 아쉬웠던 같습니다. 좀 더 다양한 메뉴가 제공되었으면 합니다.

서비스

고객 평점 4.6/5

Rich N. 비즈니스 - 07/10/2018 AccorHotels 리뷰

조식의 경우 음식이 거의 바뀌지 않고 오더를 여러차례 했음에도 서비스가 이루어지지 않음. 숙박 가격 대비 서비스가 전체적으로 좋지 못함

Dear Mr. N., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. Your comments in our hotel is appreciated as we endeavor to perfect our standards. Moreover, I am disappointed to learn of your unsatisfactory ratings in most of our services particularly the Food and Beverage outlet, variety of food, arrival / departure experience and check-in / check-out, accommodation. I understand you stayed with us for five nights and our Assistant Director of F&B has reached-out to you through e-mail. We are sorry that we didn't meet your standards and you were not happy with the services that our team has provided. We appreciate that you shared you experience with us and we hope to have the opportunity to recover from this negative impression in the future. In the meantime, should we be of any assistance, please do not hesitate to let us know. With Kind Regards, Love Olivo Guest Experience Manager

객실냄새, 기기 고장, 직원 친절

고객 평점 4.6/5

Myeongjin S. 커플 - 04/10/2018 AccorHotels 리뷰

객실냄새나서 교체함. 콘센트 작동하지 않았으나 두 번 변경하기 번거로워 어쩔수 없이 투숙. 직원 친절함.

Dear Ms. S., Good day and hope this message finds you well. We appreciate that you took the time to write us about your experience at the Fairmont Makati. Your comments in our hotel is appreciated as we endeavor to perfect our standards. Please accept our apologies as we weren't able to meet your expectations. Rest assured that we will raised your feedback to the department concern to address the issue and to prevent it for happening again in the future. In the meantime, should we be of any assistance, [;ease do not hesitate to let us know. It is our hope that you will give us the opportunity to better serve you in the next opportunity. Sincerely, Love Olivo Guest Experience Manager

프로모션 가격 대비 시설이나 서비스가 훌륭했음

고객 평점 4.6/5

L. Y. H. 비즈니스 - 16/09/2018 AccorHotels 리뷰

전반적으로 만족스러웠음

Dear Mr. L., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

투숙후 느낀점

고객 평점 4.6/5

손. 가족 - 16/08/2018 AccorHotels 리뷰

일하는 직원 모두 친절하고 웃음을 잊지 않은 모습에 감동받았습니다. 객실상태로 매우 만족했고, 그 외 시설 수영장은 정말 끝내주었습니다. 다음에도 다시 이용하겠습니다.

Dear Mr. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Manager, Loyalty
최신 리뷰 20건

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