스위소텔 머천트 코트 4성

트립어드바이저 평점 4.5/5 6,620 리뷰
스위소텔 머천트 코트
지도에서 보아라.
+ 15 서비스
이 호텔 예약하기

객실 1

인원 수
어린이 연령
아코르호텔 그룹 전 세계 호텔 최저가 보장 어떻게 작동합니까?

Le Club AccorHotels

무료 회원 가입

해당 호텔 예약 시:

  • 등급 및 리워드 포인트를 적립합니다.

  • 리워드 포인트를 사용할 수 있습니다.

  • 혜택이 제공됩니다

  • 회원 전용 요금 혜택을 볼 수 없습니다.

호텔 추가 정보

  • 클락키 및 오차드 로드, 차이나타운 등의주요 관광 명소에 가까운 이상적인 위치를 자랑합니다.

  • 워터 슬라이드와 야괴 자쿠지가 있는 리조트 스타일의 수영장

  • 수상 경력에 빛나는 레스토랑에서 선보이는 페라나칸과 세계 각국의 요리 제공 및 24시간 룸서비스 이용 가능

  • 수상 경력에 빛나는 럭셔리 스위스 스파, Pürovel

  • 무료 실내 주차장

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 및 주변 지역 서비스

체크인 시간 : 15h00부터

체크아웃 시간 : 12h00까지

유료 서비스

서비스 및 이용 안내
  • WIFI / 인터넷 접속
  • 주차
  • 장애인 시설
  • 100% 금연 호텔
  • 에어컨
  • 호텔에서 이용 가능한 언어
레저 및 액티비티
  • 수영장
  • Fitness Facilities 24h/24
  • 웰빙
케이터링
  • 레스토랑 2개
  • 바 1개
  • 룸서비스
비즈니스 서비스
  • 회의실 5개
  • 컨벤션 호텔

호텔 위치

스위소텔 머천트 코트

20 Merchant Road
058281
싱가포르
singapore

전화: +6563372288

팩스: (+65)63340606

E-mail

체크인 시간 : 15h00부터

체크아웃 시간 : 12h00까지

  • THE CENTRAL :   2,12,33,51,54,61 The Central

  • CLARKE QUAY :   North East (NE5) Clarke Quay

  • 비행기로

    SINGAPORE CHANGI INTL APT  22km / 13.67마일

GPS :1.2883, 103.8458

숙박

The hotels 476 contemporary non-smoking guest rooms and suites offer free Wi-Fi and luxury accommodation to both leisure and business travelers.

프리미어 킹룸

  • 최대 인원: 3
  • 면적: 최저 시작가 30
  • 전망: 강쪽, 도심쪽, 수영장쪽 *

* 이용 가능 여부에 따라

  • 미니 바

프리미어 트윈룸

  • 최대 인원: 3
  • 면적: 최저 시작가 30
  • 전망: 수영장쪽, 강쪽, 도심쪽 *

* 이용 가능 여부에 따라

  • 미니 바

스위스 어드밴티지 킹룸

  • 최대 인원: 3
  • 면적: 최저 시작가 30
  • 전망: 강쪽, 도심쪽, 수영장쪽 *

* 이용 가능 여부에 따라

  • 미니 바

스위스 어드밴티지 트윈룸

  • 최대 인원: 3
  • 면적: 최저 시작가 30
  • 전망: 수영장쪽, 강쪽, 도심쪽 *

* 이용 가능 여부에 따라

  • 미니 바

스위스 이그제큐티브 킹룸

  • 최대 인원: 3
  • 면적: 최저 시작가 30
  • 전망: 강쪽, 도심쪽, 수영장쪽 *

* 이용 가능 여부에 따라

  • 미니 바

스위스 이그제큐티브 트윈룸

  • 최대 인원: 3
  • 면적: 최저 시작가 32
  • 전망: 수영장쪽, 강쪽, 도심쪽 *

* 이용 가능 여부에 따라

  • 미니 바

스위스 셀렉트 클락키

  • 최대 인원: 3
  • 면적: 최저 시작가 42
  • 전망: 강쪽 *

* 이용 가능 여부에 따라

  • 미니 바

프리미어 더블룸

  • 최대 인원: 3
  • 면적: 최저 시작가 30
  • 전망: 강쪽, 도심쪽, 수영장쪽 *

* 이용 가능 여부에 따라

  • 미니 바

프리미어 킹룸 - 발코니

  • 최대 인원: 3
  • 면적: 최저 시작가 30
  • 전망: 수영장쪽, 강쪽, 도심쪽 *

* 이용 가능 여부에 따라

  • 미니 바

프리미어 더블룸 - 발코니

  • 최대 인원: 3
  • 면적: 최저 시작가 30
  • 전망: 수영장쪽, 강쪽, 도심쪽 *

* 이용 가능 여부에 따라

  • 미니 바

스위스 어드밴티지 킹 플러스

  • 최대 인원: 3
  • 면적: 최저 시작가 38
  • 전망: 강쪽, 도심쪽, 수영장쪽 *

* 이용 가능 여부에 따라

  • 미니 바

스위스 이그제큐티브 킹 플러스룸

  • 최대 인원: 3
  • 면적: 최저 시작가 30
  • 전망: 수영장쪽, 강쪽, 도심쪽 *

* 이용 가능 여부에 따라

  • 미니 바

스위스 셀렉트 스튜디오

  • 최대 인원: 3
  • 면적: 최저 시작가 43
  • 전망: 강쪽 *

* 이용 가능 여부에 따라

  • 미니 바

이그제큐티브 스위트

  • 최대 인원: 3
  • 면적: 최저 시작가 113
  • 전망: 강쪽, 도심쪽, 수영장쪽 *

* 이용 가능 여부에 따라

  • 미니 바

레스토랑 & 바

BLUE POTATO

레스토랑 타입: 테마 요리

The Blue Potato restaurant has a Western a la Carte menu with a selection of fine wines and beverages. It features an open grill kitchen by the pool deck providing an outdoor setting with a picturesque view of Clarke Quay and the Singapore River.

런치

12:00 - 15:00

디너

18:30 - 22:00

ELLENBOROUGH MARKET CAFE

레스토랑 타입: 세계 각국의 요리

Delight in Peranakan favourites, local delights and international cuisine at Ellenborough Market Café in the restaurant or outdoors along the banks of the historic Singapore River.

런치

12:00 - 14:30

디너

18:30 - 22:00

CROSSROADS BAR

Photo non contractuelle / Strictly non binding

로비에 있는 Crossroads Bar는 지인들과 담소를 나누거나 휴식을 취하기에 좋은 곳입니다. 주류, 차와 커피, 가벼운 간식을 맛보며 느긋하게 여유를 즐겨 보세요.

미팅 및 이벤트

미팅룸

  • 미팅룸: 5개

  • 최대 사이즈: 680

  • 최대 수용 인원: 500 명

  • 최대 연회 수용 인원: 60 명

자세히 보기


스위소텔 머천트 코트 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

AccorHotels 평가 4.6/5

12,737 리뷰

tripadvisor

TripAdvisor 평가 4.5/5

6,620 리뷰

트립어드바이저 우수 인증 (Certificate of Excellence)
2019으뜸 시설

좋았습니다.

고객 평점 4.6/5

L. 가족 - 06/11/2019 아코르 호텔(AccorHotels) 통지 확인

한국인 직원분도 계셔서 이야기하기 편했고, 직원분들의 서비스도 좋았습니다. 위치도 좋았습니다. 다만 뷰가 없어서 아쉬웠습니다.

만족스러웠어요

고객 평점 4.6/5

Jaeyong C. 비즈니스 - 03/11/2019 아코르 호텔(AccorHotels) 통지 확인

한국인 직원의 응대가 놀랍고 만족스러웠어요

매우 베리 베리 좋았습니다

고객 평점 4.6/5

라. 가족 - 01/11/2019 아코르 호텔(AccorHotels) 통지 확인

친절한 서비스 적절한 청소 너무 만족하였습니다. 다음에도 또 사용할 겁니다

호텔 홈페이지로 예약시 혜택을 더 크게 광고해주세요

고객 평점 4.6/5

조. 가족 - 31/10/2019 아코르 호텔(AccorHotels) 통지 확인

수영장이 좋았고 어메니티도 만족합니다. 한국인 직원이 있어서 편리했고 다음에도 투숙할 의향이 있습니다. 식사도 굉장히 좋았어요! 투숙객 아니더라도 먹고 가면 좋을 것 같네요 식당이 클락키 맛집입니다 ㅋㅋ 좀 아쉬운건 저렴한 편의 방을 예약했긴 한데 30불 더 내면 좋은방으로 해준다고 하더라구요. 굳이 그럴거 있나 싶어서 원래 방으로 한다고 했는데, 크기도 뷰도 좀 많이 실망하긴 했어요 마리나베이샌즈에서 좋은 뷰의 방에 묵다온 직후여서 더더욱이요. 구체적으로, 지금 예약한 방은 뷰를 전혀 기대할 수 없는 5평정도의 방이고, 업그레이드 해줄 방은 어떤곳인지 알려주셨으면(예를들어 클락키 뷰에 한뼘이라도 넓은방이라면) 갔을것같아요. 또한, 싱가포르항공을 이용했는데 싱가포르항공 페이지에는 호텔 공식사이트를 통해 예약한 경우에만 무료식사 혜택을 받을 수 있단 말이 없었습니다. 잘 모르고 아고다 예약을 통해서 갔는데 혜택을 받지 못해 너무 아쉬웠어요. 아고다나 공식홈페리지나 가격도 비슷했거든요... 호텔 공식홈페이지를 이용해야 한다는 것을 좀 더 적극적으로 홍보해주셨으면 합니다.

Dear Ms. J., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with some aspects of your stay. As for your feedback pertaining to the room size, it is due to the architecture of the building that the room sizes vary slightly depending on the location within the hotel. Concerning the room view, while we always try to accommodate guest’s request, in times of high occupancy the requested rooms’ location may not be available upon guest’s arrival. Being a centrally located hotel, unfortunately it cannot be avoided to have limited views from some guest rooms. I have taken note in your guest profile of your preference for a bigger room and a better room view for your future stays. Regarding the Singapore Airlines benefit for complimentary breakfast, to enjoy this benefit guest must book under the Best Available Rate via Accor website. I am very sorry that you were not eligible for the complimentary breakfast due to your booking being made via a third party website. Thank you for highlighting this to me and I am sorry for the disappointment. For detailed information, please refer to: https://www.firststopsingapore.com/en/product/singapore-airlines-boarding-pass-privileges/#su8jOVF7qjYpuAwc.99 Please be assured that it is feedback as yours enabling us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Ms. J. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

감사했습니다

고객 평점 4.6/5

오. 비즈니스 - 29/10/2019 아코르 호텔(AccorHotels) 통지 확인

투숙 중 다른 손님의 물건이 제 방에 놓여있었던 적이 있었습니다. 진심으로 사과하시며 와인과 쵸콜렛 거기다 late check out 까지 제공해 주셔서 너무 편히 머물다 왔습니다. 다음에도 예약할 예정입니다. 감사합니다

Dear Ms. O., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. O. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

괜찮은 위치와 서비스들...하지만 응급상황은...

고객 평점 4.6/5

예. 커플 - 26/10/2019 아코르 호텔(AccorHotels) 통지 확인

체크인부터 기본적인 친절이 베여있는 호텔이었다. 자주이용했던 헬스장에만 가도 작은것까지 손님을 배려하는 마인드가 제데로된 곳인듯 보였다. 하지만 둘째날 새벽4~5시쯤부터 천정에어컨 쪽에서 환풍기소리보다 심한 소음이 불규칙하게 들리기 시작해 잠을 설치다가 도저히 참을수없어 1층로비에 가서 찍어뒀던것을 보여주며 얘기를 했더니, 미안하다며 그냥다시 방으로 돌아가란다. 난 그부분이 제데로된 조치는 아니라고 봤다. 왜냐하면 방에서 30~40분을 기다렸는데 지금 상황이 이렇고저렇고 엔지니어가 올테니 기다려 달라는둥, 전화한통 없었는데 그 시간이 무척 길었던거 같다.

Dear Mr. K., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests' lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. I have taken note of your comment on the air condition noise with our Chief Engineer for rectification. Thank you for highlighting this to me and I apologize for the disturbance and inconvenience. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. K. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

묵는동안 불편함 없고, 스태프들도 친절하였음.

고객 평점 4.6/5

익명 가족 - 18/10/2019 아코르 호텔(AccorHotels) 통지 확인

호텔에 묵는 동안 청소도 깔끔하게 해주시고, 수영장이용도 즐겁게 하였으며, 큰 불편함 없이 투숙하였음. 한국인 스태프가 있어서, 편하게 질문을 할수있었고, 체크아웃시에도 한국인 스태프여서 편하게 체크아웃하였음. 또한 저녁비행기여서, 체크아웃 후 수영장 및 샤워시설을 이용방법 안내 주셨고, 시간만 더 있었다면 수영장을 더 이용하고싶었음. 에어컨을 껐음에도 불구하고, 조금 추웠던것 빼고는 좋았음. (근데 더운것보다는 좋을것같음)

Dear Ms. N., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. N. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

만족합니다.

고객 평점 4.6/5

시. 가족 - 17/10/2019 아코르 호텔(AccorHotels) 통지 확인

직원분들 친절하시고, 수영장도 정말 좋아요.. 엘리베이터에서 너무 멀고, 뷰가 별로긴 했지만.. 가성비 좋습니다~~

Dear Ms. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

무난한 여행이었으

고객 평점 4.6/5

정. 가족 - 16/10/2019 아코르 호텔(AccorHotels) 통지 확인

가족끼리 여행이었고 즐겁게 잘 지내다가 왔어요 호텔 컨디션이 나쁘진 않았는데 밖에 나갔다가 들어올때마다 묘하게 살짝 기분 나쁜 냄새가 났어요 딱히 어떤 냄새인지는 특정하기 어려운데....저도 남편도 느낀부분이라...그것만 빼고는 편하게 잘 쉬다가 왔어요^^

Dear Ms. J., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I have taken note of your comment on the room smell with our Chief Engineer and our Executive Housekeeper to check the root cause of the problem and to ensure thorough and proper cleaning of the entire area. Thank you for highlighting this to me and I apologize for the inconvenience. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. J. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

훌륭해요

고객 평점 4.6/5

이. 가족 - 16/10/2019 아코르 호텔(AccorHotels) 통지 확인

직원들도 매우 친절하고 위치도 좋고 전반적으로 매우 훌륭함

Dear Mr. L., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. L. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

완벽했습니다

고객 평점 4.6/5

송. 가족 - 16/10/2019 아코르 호텔(AccorHotels) 통지 확인

그냥 완벽했습니다

Dear Mr. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

위치, 청결 모두 만족스러웠습니다

고객 평점 4.6/5

Claire 커플 - 15/10/2019 아코르 호텔(AccorHotels) 통지 확인

합리적인 가격에 좋은위치와 깨끗한 숙소에 묵을수 있어서 좋았습니다! 한국인 직원분이 계셔서 체크인이나 체크아웃시에 매우 편리했습니다. 다음에 혹시 또 싱가폴에 갈 때에도 여기에 묵고싶네요^^

Dear Ms. G., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

깨끗한 방과 좋은 수영장 완벽한 서비스

고객 평점 4.6/5

김. 친구 - 13/10/2019 아코르 호텔(AccorHotels) 통지 확인

체크아웃 후 하루가 넘게 지나서 알게된 옷 분실 전화 연락을 했을때 바로 찾아주셔서 정말 감사했습니다

Dear Mr. K., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. K. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

깔끔하고 친절한 호텔

고객 평점 4.6/5

익명 가족 - 11/10/2019 아코르 호텔(AccorHotels) 통지 확인

응대가 빠르고 친절했다. 룸도 깨끗하고 수영장도 좋았으나 수영장에 모기가 너무 많아서 썬배드에서 쉴수가 없었다.

Dear Ms. O., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the mosquito at the pool area, I have taken this issue up with our Executive Housekeeper and our Pest Control department to ensure thorough cleaning and treatment of the entire area. Thank you for highlighting this to me and I sincerely apologize for the inconvenience. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. O. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

멋진 호텔

고객 평점 4.6/5

L. K. H. 가족 - 10/10/2019 아코르 호텔(AccorHotels) 통지 확인

4인가족에게 룸도 적당한 크기였고, 호텔에 한국인 직원이 있어서 편했습니다. 수영장도 너무 만족스러웠고, 호텔 분위기도 훌륭하였습니다. 직원분들도 친절하셔서 싱가포르에서 머무는 동안 아주 잘 쉬었고, 근처 여행 다니기에도 부족함이 없었습니다. 싱가포르를 다시 가게 된다면 꼭 다시 스위소텔 머천트코트 호텔을 이용하고 싶습니다.

Dear Ms. L. Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. L. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

친절

고객 평점 4.6/5

C. S. 가족 - 10/10/2019 아코르 호텔(AccorHotels) 통지 확인

전반적으로 모두들 친절하세요. 리셉션,컨시어지,레스토랑,하우스키핑하시는 분들도.

Dear Ms. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

직원분들이 친절하고 좋았습니다.

고객 평점 4.6/5

My 비즈니스 - 10/10/2019 아코르 호텔(AccorHotels) 통지 확인

깨끗하고 친절하고 좋았습니다. 밖을 바라보는 창문이 너무 더러워서 커튼을 열지 못했던것이 별로 였습니다. 대체적으로 만족합니다.

Dear Ms. C. Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the service rendered by our team have met your expectations. Please be assured that your feedback on the cleanliness of the windows has been addressed with our Housekeeping department. My team and I are looking forward, dear Ms. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

직원, 시설 전체적으로 만족함

고객 평점 4.6/5

조. 비즈니스 - 10/10/2019 아코르 호텔(AccorHotels) 통지 확인

체크아웃 이후, 짐 보관 및 샤워시설 이용이 특히 고객 관점에서 좋았음

Dear Mr. C. Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

매우 만족스러운 호텔 숙박

고객 평점 4.6/5

Seong W. P. 비즈니스 - 09/10/2019 아코르 호텔(AccorHotels) 통지 확인

한국인 직원들이 있어서 더욱 편리한 숙박이 되었던 것 같습니다. 시설이나 교통 모두 매우 뛰어난 편입니다

Dear Mr. P. Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

편안함

고객 평점 4.6/5

남. 비즈니스 - 08/10/2019 아코르 호텔(AccorHotels) 통지 확인

편안하고 직원 배려 좋았음. 특히, 컨시어지 한국인 직원(anna?) 친절해서 감사했음.

Dear Mr. N. Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. N. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com
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