Fairmont Baku - Flame Towers 5성

고객 평점 (ALL 평가) 4.6/5 819 리뷰

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호텔설명

호텔 추가 정보

  • City-center location in the striking Flame Towers skyscraper complex

  • Sophisticated rooms and suites with views of the Caspian Sea or the cityscape

  • Rejuvenating treatments at a luxury spa, featuring a hamam and poolside sauna

  • Two opulent ballrooms and nine versatile meeting rooms for memorable events

숙박

호텔 위치

Fairmont Baku - Flame Towers

Flame Towers, 1A Mehdi Huseyn
AZ1006 BAKU
Azerbaijan

GPS:40.359608, 49.827179

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  819 리뷰

TripAdvisor 평가  4.5/5  2,167 리뷰

2023으뜸 시설

Fairmont baku amazing experience

트립어드바이저 평점 5.0/5

shahkalpit112 TripAdvisor 인증 리뷰

The best hotel in baku. They have a fantastic staff who mostly say a yes for all your needs. Mr. Elgun & Mr. Zahra were very helpful for accommodation upgrade to convenient checkout. We were with infants and kids the breakfast services were also all taken care of

Great city stay

트립어드바이저 평점 5.0/5

Angela O TripAdvisor 인증 리뷰

Wow! This is a fantastic hotel from a reliable Fairmont range of hotels. The service care and room were stunning. A great hotel for a city stay. Sabuhi at front of house - thank you for you help. Shahrigat and Rlmaddin thank you also. You made my stay.

Beautiful Hotel with an amazing view to Baku.

트립어드바이저 평점 4.0/5

FamilyTraveli TripAdvisor 인증 리뷰

Room: (1120) Liked - The room I got is superbly built, huge space in the living room and bathroom, and had an amazing view of beautiful Baku I did not like - The room smelled of sweaty feet probably because of the old carpet and no small window for ventilation. Breakfast: Liked - the service and the opening time was great. I did not like - what was a bit disappointing was the omelette cooking team who prepared with the same spoon an omelette with pork and without pork, with cheese and without and everything was prepared in the same pan... I expected to see at least 2 dishes for each of the staff, because some people would like to have their omelette without Leftover pork or whatever they didn't order, unfortunately after they saw I couldn't eat what they made. There is room to improve the buffet itself, you can add to the serving more types of soft cheeses, savory pastries (without pork), steamed and fresh vegetables... the usual stuff. Service and general atmosphere - Awesome! the service from the lobby to the restaurants was great. Thank you.

Dear Guest, Thank you for taking the time to tell us about your experience at Fairmont Baku - Flame Towers. I am sorry that your experience did not fully meet your expectations; please allow me to express my apologies. At Fairmont, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tarlan Niyazova Front Office Manager

Good and comfortable stay

트립어드바이저 평점 5.0/5

Dream15764622990 TripAdvisor 인증 리뷰

Had a comfortable stay at Fairmont Baku. Staff is polite and helpful and speak good English. The lady manager at the breakfast was very warm too. Good options for vegetarians at breakfast. Fairly close to everything, just a 7-10 min taxi ride away.

Dear Guest, We very much appreciate your comments regarding your stay at Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tarlan Niyazova Front Office Manager

Nice stay

트립어드바이저 평점 4.0/5

894salika TripAdvisor 인증 리뷰

Hotel location is good in terms of the views. Was disappointed with major water leakage in my room on 18th floor which was not rectified even after informing help desk. To make follow up help desk number was continuously busy. At checkout counter gentleman did not even cared to apologize for the inconvenience..

Dear Mr. Salik, Thank you for taking the time to tell us about your experience at Fairmont Baku - Flame Towers. I am sorry that your experience did not fully meet your expectations; please allow me to express my apologies. At Fairmont, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tarlan Niyazova Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 258 리뷰 8.4/10 위치
  • 718 리뷰 8.3/10 객실
  • 794 리뷰 9/10 서비스
  • 17 리뷰 1.9/10 인터넷 가격
  • 231 리뷰 8.7/10 조식
  • 188 리뷰 6.8/10 청결도
  • 180 리뷰 8.6/10 분위기
  • 161 리뷰 8.3/10 편의 시설

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