Fairmont Le Château Frontenac 5성

고객 평점 4.6/5 12,132 리뷰
Fairmont Le Château Frontenac
지도에서 보아라.
+ 19 서비스
이 호텔 예약하기

객실 1

인원 수
어린이 연령
아코르호텔 그룹 전 세계 호텔 최저가 보장 어떻게 작동합니까?

Le Club AccorHotels

무료 회원 가입

해당 호텔 예약 시:

  • 등급 및 리워드 포인트를 적립합니다.

  • 리워드 포인트를 사용할 수 있습니다.

  • 혜택이 제공됩니다

  • 회원 전용 요금 혜택을 볼 수 있습니다.

호텔 추가 정보

This heritage urban resort will seduce you with its breathtaking views of the St. Lawrence River and the architecture of the Old fortified City, designated a UNESCO World Heritage Site.

호텔 및 주변 지역 서비스

체크인 시간 : 16h00부터

체크아웃 시간 : 12h00까지

유료 서비스

서비스 및 이용 안내
  • WIFI / 인터넷 접속
  • 주차
  • 장애인 시설
  • 애완동물 허용유료 서비스
  • 탁아 서비스(요청시 제공)유료 서비스
  • 100% 금연 호텔
  • 에어컨
  • 부티크/쇼핑
  • 포터
레저 및 액티비티
  • 실내 온수 수영장
  • 피트니스 센터
  • 웰빙
  • 탁아 서비스(요청시 제공)
  • 보트 관광
케이터링
  • 레스토랑 4개
  • 바 1개
  • 룸서비스
비즈니스 서비스
  • 회의실 23개
  • 컨벤션 호텔

호텔 위치

Fairmont Le Château Frontenac

1 rue des Carrières
G1R 4P5
quebec city
canada

전화: +14186923861

팩스: (+1)418/6921751

E-mail

체크인 시간 : 16h00부터

체크아웃 시간 : 12h00까지

  • 비행기로

    MTL / P ELLIO TRUDEAU INTL APT  268km / 166.53마일

  • 비행기로

    QUEBEC JEAN LESAGE INTL APT  18km / 11.18마일

GPS :46.811864, -71.20626

숙박

Discover the best view of the St-Lawrence River or the architecture of Old Quebec City. Fairmont Le Chateau Frontenac is Canada's most beloved hotel. In any one of our beautifully furnished accommodations including 611 guestrooms and suites, you will feel an elegant touch of historic Europe. Our accommodations offer an unparalleled level of luxury and service.

Fairmont One King Bed

  • 최대 인원: 2
  • 면적: 최저 시작가 16
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Two Double Beds

  • 최대 인원: 4
  • 면적: 최저 시작가 16
  • Coffee/tea making facilities
  • Mini Bar

Fairmont One King City View

  • 최대 인원: 4
  • 면적: 최저 시작가 16
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Two Double Riverview

  • 최대 인원: 4
  • 면적: 최저 시작가 20
  • Mini Bar

Deluxe One King Bed

  • 최대 인원: 2
  • 면적: 최저 시작가 16
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Two Double Beds

  • 최대 인원: 4
  • 면적: 최저 시작가 16
  • Coffee/tea making facilities
  • Mini Bar

Deluxe One King City View

  • 최대 인원: 2
  • 면적: 최저 시작가 16
  • Coffee/tea making facilities
  • Mini Bar

Deluxe One King Riverview

  • 최대 인원: 2
  • 면적: 최저 시작가 16
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold One King City View

  • 최대 인원: 2
  • 면적: 최저 시작가 28
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Queen

  • 최대 인원: 2
  • 면적: 최저 시작가 20
  • Coffee/tea making facilities
  • Mini Bar

Fairmont City View Queen

  • 최대 인원: 2
  • 면적: 최저 시작가 20
  • Coffee/tea making facilities
  • Mini Bar

Fairmont City View Dbl Dbl

  • 최대 인원: 4
  • 면적: 최저 시작가 20
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Queen

  • 최대 인원: 2
  • 면적: 최저 시작가 20
  • Coffee/tea making facilities
  • Mini Bar

Deluxe City View Queen

  • 최대 인원: 2
  • 면적: 최저 시작가 20
  • Coffee/tea making facilities
  • Mini Bar

Deluxe City View Dbl Dbl

  • 최대 인원: 4
  • 면적: 최저 시작가 20
  • Coffee/tea making facilities
  • Mini Bar

Deluxe River View Queen

  • 최대 인원: 2
  • 면적: 최저 시작가 20
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Riverview Dbl Dbl

  • 최대 인원: 4
  • 면적: 최저 시작가 20
  • Coffee/tea making facilities
  • Mini Bar

Signature King

  • 최대 인원: 2
  • 면적: 최저 시작가 33
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold City Dbl Dbl

  • 최대 인원: 4
  • 면적: 최저 시작가 28
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold Riverview Queen

  • 최대 인원: 2
  • 면적: 최저 시작가 28
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold Riverview King

  • 최대 인원: 2
  • 면적: 최저 시작가 28
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold Signature King

  • 최대 인원: 2
  • 면적: 최저 시작가 28
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold Signature Dbl Dbl

  • 최대 인원: 4
  • 면적: 최저 시작가 30
  • Coffee/tea making facilities
  • Mini Bar

Moderate Queen

  • 최대 인원: 2
  • 면적: 최저 시작가 15
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold Jr. Suite King

  • 최대 인원: 4
  • 면적: 최저 시작가 55
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Gold Jr. Suite Parlor

  • 최대 인원: 2

Fairmont Gold Suite King

  • 최대 인원: 4
  • 면적: 최저 시작가 63
  • Coffee/tea making facilities
  • Mini Bar

Signature Fairmont Gold Suite

  • 최대 인원: 4
  • 면적: 최저 시작가 61

Fairmont Gold Suite Parlor

  • 최대 인원: 2
  • 면적: 최저 시작가 0
  • Coffee/tea making facilities
  • Mini Bar

Junior Suite King

  • 최대 인원: 4
  • 면적: 최저 시작가 45
  • Coffee/tea making facilities
  • Mini Bar

Junior Suite Dbl Dbl

  • 최대 인원: 6
  • 면적: 최저 시작가 45
  • Coffee/tea making facilities
  • Mini Bar

Frontenac Suite King

  • 최대 인원: 2
  • 면적: 최저 시작가 63
  • Coffee/tea making facilities
  • Mini Bar

Hitchcock Suite

  • 최대 인원: 2
  • 면적: 최저 시작가 74
  • Coffee/tea making facilities
  • Mini Bar

Elizabeth II Suite

  • 최대 인원: 2
  • 면적: 최저 시작가 93
  • Coffee/tea making facilities
  • Mini Bar

Charles de Gaulle Suite

  • 최대 인원: 2
  • 면적: 최저 시작가 93
  • Coffee/tea making facilities
  • Mini Bar

Celine Dion Suite

  • 최대 인원: 2
  • 면적: 최저 시작가 93
  • Coffee/tea making facilities
  • Mini Bar

Churchill Suite

  • 최대 인원: 2
  • 면적: 최저 시작가 128
  • Coffee/tea making facilities
  • Mini Bar

Roosevelt Suite

  • 최대 인원: 2
  • 면적: 최저 시작가 82
  • Coffee/tea making facilities
  • Mini Bar

Suite Trudeau Trudeau

  • 최대 인원: 4
  • 면적: 최저 시작가 127
  • Coffee/tea making facilities
  • Mini Bar

Suite Van Horne

  • 최대 인원: 2
  • 면적: 최저 시작가 137
  • Coffee/tea making facilities
  • Mini Bar

Studio Two Double Beds

  • 최대 인원: 6
  • 면적: 최저 시작가 51
  • Coffee/tea making facilities
  • Mini Bar

레스토랑 & 바

STARBUCKS COFFEE

레스토랑 타입: 카페

Located on the terrace level at Fairmont Le Château Frontenac, Starbucks is your perfect stop before a busy day exploring and touring Québec City. Gourmets on-the-go will enjoy a variety of fine sandwiches, salads and pastries.

PLACE DUFFERIN

레스토랑 타입: 지역 특색

Located on the Dufferin Terrace, Place Dufferin awaits you in a relaxed and elegant setting with an incomparable view of the St-Lawrence River. This restaurant offers sumptuous buffets for breakfast.

BISTRO LE SAM

레스토랑 타입: 비스트로

An experience in constant evolution throughout the day. Lunch menu, creative dishes to share, trendy happy hours, innovative mixology and evening entertainment.

CHAMPLAIN RESTAURANT

레스토랑 타입: 지역 특색

A culinary journey through the discovery of a new Québec cuisine by Chef Stéphane Modat. Old World cuisine meets the New World. Come discover and explore the new frontiers of our celebrated regional cuisine.

1608 WINE AND CHEESE BAR

Photo non contractuelle / Strictly non binding

Inspired by the year of Quebec City's founding, 1608 Wine & Cheese Bar offers one of the largest varieties of top Quebec cheeses in Canada, sourced from its unique Cheese Room, and coupled with the top wine offerings the world has to offer.

미팅 및 이벤트

미팅룸

  • 미팅룸: 23개

  • 최대 사이즈: 573

  • 최대 수용 인원: 730 명

  • 최대 연회 수용 인원: 550 명

자세히 보기


Fairmont Le Château Frontenac 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

AccorHotels 평가 4.6/5

12,132 리뷰

완벽한 호텔

고객 평점 4.6/5

장. 가족 - 01/07/2019 AccorHotels 리뷰

정말 좋았습니다.

Dear Ms J. Please accept our apologies for not replying to you in Korean. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

고객에게 심리적으로 편안함을 주지 못하는 것 같습니다.

고객 평점 4.6/5

김. 친구 - 22/06/2019 AccorHotels 리뷰

비싼 호텔비용에도 불구하고 객실에 처음 들어갔을 때 제공되지 않고 나중에 턴다운때 물을 주더군요. 하다못해 컴퓨터 잠시 사용해도 5달러 이상 지불해야합니다. 고객에게 편안함을 제공하지는 못하는 호텔 같습니다.

Dear Mr K. First, please accept my apologies for not responding to you in Korean. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As a privileged Le Club ACCOR platinum member, we are sorry the upgraded room we pick for you was not up to your expectations. We understand your came from international and won't be back in the city for a while. Please let us know in what way we can compensate for this deception. We wish you a great day Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

역사 깊은 호텔 건물에서 시설도 서비스도 대체적으로 만족함

고객 평점 4.6/5

Kabsoo L. 비즈니스 - 31/05/2019 AccorHotels 리뷰

좋았으며, 매우 만족합니다.

Dear Mr L. Please accept our apologies for not answering to you in Korean. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

클래식한 호텔의 아름다움과 편안함

고객 평점 4.6/5

Sae-min 비즈니스 - 23/05/2019 AccorHotels 리뷰

매우 좋은 뷰를 가진 방을 제공해 주셔서 감사합니다. 대체적으로 귀사의 서비스에 만족합니다. 한가지 아쉬운 점은 라디에이터로 난방을 틀때 너무 건조했 던것 빼곤 전반적으로 아주 마음에 드는 숙소였습니다. 일주일간 잘 머물고 갑니다.

Dear Ms Y. Please accept our apologies for not responding to you in Korean. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

행복했다.

고객 평점 4.6/5

K. S. H. 가족 - 26/03/2019 AccorHotels 리뷰

방도 크고 서비스도 좋아서 좋은 경험이였지만 가구들에 먼지가 좀 많아서 아쉬웠다

Dear Mr K. Please accept our apologies for not responding to you in Korean. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

퀘벡여행 최고의 추억

고객 평점 4.6/5

배. 1인 - 22/03/2019 AccorHotels 리뷰

휴식 차 방문한 퀘벡에서 2박3일을 이 호텔에서 지내기로 선택한 건 최고의 선택이었습니다. 서비스, 청결도, 방의 안락함 등 모든 부분에서 만족스러운 호텔이었습니다.

Dear Mr B. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

도깨비 호텔 클래식룸 넘 좋았어요^^

고객 평점 4.6/5

조. 1인 - 13/02/2019 AccorHotels 리뷰

tvN 드라마 도깨비에서 김신이 소유한 호텔로 나왔는데, 이 호텔 클래식룸에 묵었는데 너무 좋았어요.. 다만, 히터 켜지는 소리가 2시간 단위로 온/오프 되는 소리가 커서 좀 신경쓰이긴 했지만, 그래도 나름대로 좋았던 호텔이네요.. 특히, 이 호텔의 조식은 정말 최고였답니다^^

Dear MR C. Please accept our apologies for not responding to you in Korean. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

별로

고객 평점 4.6/5

K. Y. A. 가족 - 06/10/2018 AccorHotels 리뷰

화장실 배쓰 커튼에 냄새가 난다 수영장 이용 고객에게 말할 때, 안내문 설명을 동양인에게만 따르라고 와서 따로 얘기한다. 백인들에게는 따로 말 안함...

Dear Ms K. First please accept our sincerest apologies for not answering to you in Korean. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

넓고 안락한 숙박!!

고객 평점 4.6/5

Ko E. H. 가족 - 05/10/2018 AccorHotels 리뷰

룸 시설도 좋았고, 관광지를 둘러보기에도 최적의 장소였어요.

Dear Ms E. First, please accept our sincerest apologies for not writing to you in Korean. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

위치는 좋음

고객 평점 4.6/5

익명 가족 - 28/08/2018 AccorHotels 리뷰

모든게 좋았으나, 모든게 오래된 호텔

Dear Eunjeong L., Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

고풍스런 숙소

고객 평점 4.6/5

박. 가족 - 18/08/2018 AccorHotels 리뷰

친절한 직원 쾌적한 숙소 고풍스런 분위기...전반적으로 만족스러웠으나 수압이 약해 아쉬움

Dear Yoonjoo P., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

행복한숙박이었어요

고객 평점 4.6/5

이. 친구 - 18/07/2018 AccorHotels 리뷰

퀘벡의 상징이라고 일컬어지는 호텔에서 하룻밤 좋았어요 침구도 편안했고 어메니티도 좋았습니다 다만 아쉬운점이 있다면 매우 비싼 숙박이었음에도 무료 생수가 제공되지 않는점이었어요 그것을 제외하곤 좋은경험이었습니다

Dear Ms L. First accept our sincerest apologies for not replying to you in Korean. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

멋진호텔

고객 평점 4.6/5

아. 가족 - 02/03/2018 AccorHotels 리뷰

강전망 디럭스 룸이었는데 정말 간신히 강이 보이는 층이라 좀 실망했다. 이런 뷰를위해 추가금을 냈나 하늠 기분이 들고 다음엔 그냥 일반룸이 낫겠다 싶었다. 그 외엔 완벽했다.

Dear Ms O. First we would like to apologise for not writing to you in Korean. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

투숙한 것에 대해서는 그다지 만족스럽진 않았다.

고객 평점 4.6/5

유. 가족 - 05/01/2018 AccorHotels 리뷰

정말 좋은 위치의 아름다운 호텔임은 분명하다. 하지만 투숙해본 결과는 그다지 만족스럽지 못했다. 투숙인원이 5명이었고 12쯤 체크인을 하러 갔을때 100달러 추가 비용을 내면 준비된 업그레이드된 방을 줄수 있다고 하였으나 사실상은 기다려야 했고, 가장 중요한건 추가 비용을 내고 업그레이드한 방의 히터가 고장나서 직원을 불렀으나 직원은 문제해결을 했다고 생각하고 갔고, 결국 우리는 히터가 고장난 상태로 추운 밤을 보내야 했다. 연말연시라 그런지 전반적으로 그다지 친절하다는 느낌을 받을 수 없었고, 여러나라 여러호텔에 숙박을 해본 경험으로 이 페이몬트 호텔은 겉에서 보는 것만큼 가격대비 만족스러움, 또는 장점을 느낄수가 없었던 호텔이었다. 주변의 작은 호텔의 만족도가 훨씬 더 컸다. 호텔측에서 업그레이드 비용 100달러외에 내가 잘 이해할수 없는 19 달러를 추가로 청구했는데 영어가 서툴은 나는 아직도 그 돈에 대해 이해하지 못하고 있다. 따로 알아 봐야겠다.

Dear Ms N. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I checked on your bill, there is the room charge (prepaid) with the taxes and the extra charge of 100$ + taxes. It brings you to pay a 119$ charge for the upgrade from the classic room to the junior suite. Ms N., if there's anything you would like to share with us, please do not hesitate. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac
고객 평점 4.6/5

익명 가족 - 08/11/2017 AccorHotels 리뷰

호텔 문 앞에 서 있던 벨맨들의 인상 안좋았다.그들은 무거운 짐을 가지고 손님이 차에서 타고 내릴때 그냥 보고 자기들끼리 수다 떨었다. 체크인 데스크 여자 직원은 친절했고 방이 준비가 안되어서 짐을 맡겨두고 주변을 둘러보고 다시 호텔에 들어갔을때 방으로 짐을 가져다 주었던 직원은 매우 친절하게 방 이용에 대해 설명해 주어서 처음 있었던 도어맨에 대한 나쁜 인상을 잊을수 있었다.

Dear Ms E. First we would like to apologise for not writing to you in Korean. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

고전적이면서도 고품격의 호텔입니다.

고객 평점 4.6/5

윤. 비즈니스 - 22/10/2017 AccorHotels 리뷰

비록 출장이라서 호텔의 곳곳을 살펴보지는 못했지만 매우 만족스러운 호텔입니다. 고풍스러우면서도 멋진 풍경을 간직한 곳이었습니다.

Dear Mr Y. First we would like to apologise for not writing to you in Korean. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

만족스런 숙박 (satisfactory staying)

고객 평점 4.6/5

Moonflower 가족 - 13/10/2017 AccorHotels 리뷰

fairmont 계열은 이미 서부 Victoria에서 한번 자본적이 있는데 물론 거기도 화려한 외관과 분위기는 못지 않지만 방은 너무 평범했는데 (delux 룸) 이번 퀘벡의 Chateau Frontenac은 생각보다 객실이 방이 꽤 넓고 잘만해서 만족했습니다 (Double Double Riverview) Like many other Fairmont hotels, it has exellent appearance. In addition to that, at this time, the room was spacious and comfortable enough.

Dear Mr S. First we would like to apologise for not writing to you in Korean We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

퀘벡시의 랜드마크로써 환상적인 뷰

고객 평점 4.6/5

Commi79 가족 - 10/10/2017 AccorHotels 리뷰

퀘벡시의 랜드마크답게 멋진 외관과 환상적인 뷰, 특히 멋진 야경을 감상할 수있었습니다 특히 안락한 침대와 멋진 가구들이 맘에 들었습니다 아쉬운점은 가격대비 방의 규모가 너무 작았고 화장실에서 약간 안좋은 냄새가 났습니다 그 외에는 아주 만족스런 투숙이었습니다

Dear Ms K. First we would like to apologise for not writing to you in Korean. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

위치도 너무 좋았고 모든게 최고였습니다.

고객 평점 4.6/5

Ray 가족 - 15/08/2017 AccorHotels 리뷰

전망도 너무 좋았고 까칠한 제성격에도 침대 욕실 완벽히 깨끗하고 좋았습니다. 위치도 정말 최고!! 다시가도 무조건 또 가고싶은 호텔입니다.

Dear Mr N. First we would like to apologize for not writing to you in Korean. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

행복한 시간

고객 평점 4.6/5

최. 1인 - 03/08/2017 AccorHotels 리뷰

캐나다 여행 자체도 즐거웠고 퀘벡이 너무 예뻐서 더 즐거웠는데 2박을 페어몬트 호텔에서 묵게 되면서 오점 하나 없는 완벽한 여행이 되었습니다. 영어도 불어도 못해서 어설픈 대화였지만 모든 직원이 친절했습니다. 또 퀘벡으로 여행을 가게 되어도, 혹은 다른 나라를 여행하게 되어도 믿고 또 다시 선택할겁니다.

H. Choi님께, Fairmont Le Chateau Frontenac 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Jean Alix Assistant Front Office Manager Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2122 F + 1 … 1751 Je… fairmont.com
최신 리뷰 20건

제휴 TripAdvisor