Fairmont Orchid - Hawaii 5성

고객 평점 (ALL 평가) 4.6/5 2,562 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Fairmont Orchid - Hawaii - Image 1
Fairmont Orchid - Hawaii - Image 2
Fairmont Orchid - Hawaii - Image 3
Fairmont Orchid - Hawaii - Image 4
1 North Kaniku Drive, Kohala Coast, 96743 HAWAII, United States

호텔설명

호텔 추가 정보

  • 10,000 square foot oceanfront pool

  • Tranquil lagoon with white sand beach and shallow water

  • Five restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

숙박

호텔 위치

Fairmont Orchid - Hawaii

1 North Kaniku Drive, Kohala Coast
96743 HAWAII
United States

GPS:19.951222, -155.859672

전화
팩스 +1 808-885-5778

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,562 리뷰

TripAdvisor 평가  4.5/5  5,951 리뷰

2024으뜸 시설

The Fairmont Orchic is a gem of a resort spot.

트립어드바이저 평점 5.0/5

Ron1224 TripAdvisor 인증 리뷰

Wonderful time at the Fairmont Orchid. From the very friendly, welcoming staff, to the location and beauty/cleanliness of the grounds, this made for a wonderful vacation.

Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful time with us. Our team takes great pride in providing friendly and welcoming service, and we're delighted that it contributed to your memorable vacation experience. We're also glad that you enjoyed the beauty and cleanliness of our grounds – maintaining a pristine environment for our guests is a top priority for us. We hope to have the pleasure of welcoming you back for another fantastic stay in the future! With warm aloha, Barbie Nakamura Director of Quality

Good stay, but not great

트립어드바이저 평점 3.0/5

AimeeT5 TripAdvisor 인증 리뷰

The hotel was fine, rooms were nice, common areas were gorgeous, but for a Fairmont and for the price, there wasn't really anything that WOWed me. Pool area is small and VERY tired as are all the lounges and chair pads. Beach area is VERY small and gets very crowded with small children in the water. Service was very average. I had to leave several notes over several days for the housekeeper to refill the shower soap....in the shower that was never cleaned the entire time we were there (same small pile of sand from inside a bathing suit remained there for 5 days!). I left my flat iron in the room. I called 2 hours after we checked out when I realized we had left it there and they said it wasn't there. Now, come on!

excellent

트립어드바이저 평점 5.0/5

Steven S TripAdvisor 인증 리뷰

excellent stay, good breakfast, lunch, dinner, beautiful view, nice swimming, bar, good service, excellent stay, good breakfast, lunch, dinner, beautiful view, nice swimming, bar, good service,

Thank you for your excellent review! We're thrilled to hear that you had such a wonderful stay with us and that you enjoyed our breakfast, lunch, and dinner offerings, as well as the beautiful view and amenities like the swimming pool and bar. Providing exceptional service is always our priority, and we're delighted that our team could contribute to making your stay memorable. We look forward to welcoming you back for another excellent experience in the future! With warm aloha, Barbie Nakamura Director of Quality

perfect

트립어드바이저 평점 5.0/5

andytoshiro 가족 - TripAdvisor 인증 리뷰

excellent stay at the Orchid. Everybody was so nice and all the outlets were great and relaxing Tiara and James at the front desk took good care of us. Lisa, Nerlie, Kallan and Chris at the Fairmont Gold lounge were so welcoming during the morning breakfasts we will miss them. Destiny at the beach bar was great and lounge bartender Manna is the man! server Roshni too. highly recommend!

Thank you so much for your glowing review! We're thrilled to hear that your stay at with us was nothing short of excellent. It's fantastic to know that our team members, including Tiara, James, Lisa, Nerlie, Kallan, Chris, Destiny, Manna, and Roshni, went above and beyond to make your experience memorable. We'll be sure to pass along your kind words to them—they'll be delighted to hear that their efforts made such a positive impact on your stay. We hope to welcome you back soon for another fantastic experience! With warm aloha, Barbie Nakamura Director of Quality

Relaxing staycation for a conference

트립어드바이저 평점 5.0/5

Kathleen R TripAdvisor 인증 리뷰

Stayed for a conference. Enjoyed my time. Peaceful and relaxing. Staff very accommodating and friendly. Breakfast buffet at the orchid was delicious and our waitress was awesome. My only complaint is dinner at the Hale Kai. Understaffed. Waitress was serving front and back, could not accommodate our needs. Food was undercooked, bland, and overpriced. Room was clean, bed was comfortable. Relaxing and working on the lanai with the waterfalls was one of my favorite parts. I am Kamaina and live on Oahu. I wanted to bring my dog but $75/night cleaning fee is quite much for a 12 pound Pomeranian Chihuahua who you wouldn’t even know is there. I believe $75 for a stay 4 days or less is much more reasonable. I would stay here more often if that was the case. Overall, very good stay.

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your time at the conference and found your stay peaceful and relaxing. It's wonderful to know that our staff were accommodating and friendly, and that you found the breakfast buffet delicious. We apologize for the challenges you experienced at dinner at Hale Kai. Your feedback regarding the understaffing, undercooked food, and pricing concerns has been noted, and we will address these issues with our team to ensure a better dining experience for our guests in the future. Be assured, I have shared your experience with our Director of Food & Beverage. I know he will find it valuable as he continues to work on our guest experience. Your suggestion regarding the pet cleaning fee is appreciated, and we will take it into consideration for future policies. Thank you again for choosing to stay with us, and we hope to welcome you back for another relaxing stay in the future. With warm aloha, Barbie Nakamura Director of Quality

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 475 리뷰 8.9/10 위치
  • 926 리뷰 7.4/10 객실
  • 1,417 리뷰 8.6/10 서비스
  • 12 리뷰 6.1/10 인터넷 가격
  • 772 리뷰 8.6/10 편의 시설
  • 407 리뷰 9.2/10 해변
  • 263 리뷰 8.9/10 수영장
  • 236 리뷰 6.1/10 청결도

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