Novotel Parma Centro 4성

고객 평점 (ALL 평가) 4.5/5 736 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Parma Centro - Image 1
Novotel Parma Centro - Image 2
Novotel Parma Centro - Image 3
Novotel Parma Centro - Image 4
Via Trento 9, 43122 PARMA, Italy

호텔설명

호텔 추가 정보

  • Private on-site car park

  • A short walk from the old town

  • Sauna and fitness center

  • Convention center for more than 200 people

숙박

호텔 위치

Novotel Parma Centro

Via Trento 9
43122 PARMA
Italy

GPS:44.809152, 10.330159

전화
팩스 +39 0521 272724

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  736 리뷰

TripAdvisor 평가  4.0/5  288 리뷰

(Parma centro) Not the best Novotel - poor standards

트립어드바이저 평점 2.0/5

Thetutes 가족 - TripAdvisor 인증 리뷰

Overall poor quality not to the standard of Novotel Brand. Poor standard breakfast - at 9 am Food cold - freezing cold scrambled eggs Asked over and over for bacon still not replenished Restaurant staff were just stood about Had 10 people in so not busy Rooms - aircon wouldn’t work Fridges not switched on I drank an apple juice realised it wasn’t good after drinking half of it seemed to have been there a long time when you saw the sediment in the bottom of bottle WiFi - horrendous and we are only non first floor. Generally untidy around hotel - life hasn’t been hoovered for a couple of days as same mess on floor welcomes you Location - great Reception and bar staff great Lots of shops around Close to bust stops

Parma stay in Novotel

트립어드바이저 평점 5.0/5

MrsMc66 비즈니스 - TripAdvisor 인증 리뷰

A lovely two day stay in Parma Novotel Centro. Staff were incredibly helpful and pleasant, bar service in particular very attentive and knowledgeable. Ideally situated to be able to walk to the city centre and enjoy the historical landmarks and museums.

Great Stay

트립어드바이저 평점 5.0/5

LoveToTravelGal TripAdvisor 인증 리뷰

Novotel Parma was a perfect hotel for our needs. I did not want to be in the historic area,ZTL area. From what I read at most of the historic towns the ZTL zones are areas to steer clear of with a car. This was an easy direct access from where we traveled from and it had a parking garage. Yes, the garage is tight but honestly I have not been in a spacious garage wherever we have traveled in Europe. It was walking distance to the historic center and convenient to the road system for our ride to Borgo del Gazzano Parmesan Caseificio & the Museum of Parmesan. The staff was cordial at the desk and we really enjoyed sitting in the lounge area after our dinners in town and having a cocktail & glass of wine. The bartender was very friendly. Room was clean, breakfast was satisfying and I do not have one complaint about our stay.

Worst Novotel Experience ever

트립어드바이저 평점 1.0/5

Nitin C TripAdvisor 인증 리뷰

This must have been the worst Novotel I have been too due to the team there. Rudeness at all levels. Incorrect billing and forcing a platinum member to pay for breakfast for 2 people for one night, when it was not in the booking and we were 7 of us in 3 rooms for 2 nights - showed our booking details but they insisted that their system showed it only at check out and not during check in as they asked us if we wanted to add the same. They also agreed that we had not had breakfast and they could pack for 2 people but still charged !! The waitress in the restaurant refused to allow us as she said that shut at 9.30 PM by saying that their cooks wouldnt serve even though closing time was much later and then had the audacity to bang the door shut. The bar tender banged the drinks on the counter with a frown when he saw that we were using our free drink voucher due to Platinum status. Wake up Novotel and remove this hotel from your list of hotels !!

Dear Nitin CHABRIA, Thank you for taking the time to tell us about your experience at the Novotel Parma Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiana CRIPPA General Manager Novotel Parma Centro

Staff could be better

트립어드바이저 평점 3.0/5

babs441 Solo travel - TripAdvisor 인증 리뷰

I stayed here for 3 nights in July. I was in town for the Harry Styles concert and this hotel was a short train ride to Reggio. My room was very dark like in the back of the hotel and smelled of sewer. When I notified the staff they said they were booked and could not do anything. Which was a lie because a friend of mine showed up an hour later without a reservation and got a room. They just didnt want to accommodate me. The room was also dusty. The hotel restaurant was very good. I had dinner there one night. Breakfast was good except that I when to get more coffee and they cleared my table when I was still eating. I wouldn't stay here again. I think staff were overwhelmed with the amount of people in the area. The bed was comfortable.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Parma Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I can confirm you that night we were running full house, sometimes we can't manage the availability if appear on line and not directly on our site. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiana CRIPPA General Manager Novotel Parma Centro

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 774 리뷰 8.8/10 위치
  • 743 리뷰 8.1/10 객실
  • 674 리뷰 8.7/10 서비스
  • 21 리뷰 4/10 인터넷 가격
  • 378 리뷰 8.1/10 조식
  • 307 리뷰 8.5/10 청결도
  • 209 리뷰 9.6/10 분위기
  • 203 리뷰 8.1/10 레스토랑

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Parma 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.