Mercure Dartford Brands Hatch Hotel & Spa 4성

고객 평점 (ALL 평가) 3.6/5 612 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Dartford Brands Hatch Hotel & Spa - Image 1
Mercure Dartford Brands Hatch Hotel & Spa - Image 2
Mercure Dartford Brands Hatch Hotel & Spa - Image 3
Mercure Dartford Brands Hatch Hotel & Spa - Image 4
Brands Hatch, DA3 8PE DARTFORD, United Kingdom

호텔설명

호텔 추가 정보

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

숙박

호텔 위치

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
United Kingdom

GPS:51.358815, 0.25235

전화
팩스 +44 1474 853220

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GENEVIEVES

Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.6/5  612 리뷰

TripAdvisor 평가  3.5/5  743 리뷰

Disappointing experience. Do not recommend.

트립어드바이저 평점 2.0/5

Resort54895533226 TripAdvisor 인증 리뷰

I went to the Spa earlier this week with friends as a birthday treat and was really disappointed. When we arrived they told us they’d got the timings wrong with our massages - we all booked to have them the same time - 1:30pm, followed by afternoon tea at 3pm. They said one of us had to have the treatment at 2:30pm, and the other two of us at 3:30pm which meant for 2hours of our day we were split up - We don’t see each other very much so this was annoying. We got shown to the pool area and changing rooms which were disgusting and in need of a good clean. The dressing gowns they gave us had stains on and we had to ask to change one of them it was so bad. The floor around the pool area was also disgusting, and the pool water was cold. The hot tub, steam room and sauna were all working well but the steam room was a bit grotty. The whole place needs a big refurbishment to be honest! It doesn’t look as nice as photos advertised on their website. The afternoon tea was very basic - nothing special - Sandwiches and cakes were not nice at all, but the tea and scones were okay. We were told to wait in a “relaxation room” until they were ready to give us massages - they failed to tell us they were running 20min late - we thought they’d forgotten about us in there - the room was embarrassing - very small and cramped, with just a plastic chair and a black couch that had mysterious stains all over it. No one had thought to top up the water in there for us and there were only 2 paper cups left out. Luckily the facials and massages were very nice and relaxing - although the oil used for scalp massage smelt bad and had to wash our hair after to get the smell off!! Overall a really disappointing visit!! Wouldn’t recommend anyone to go there and we certainly won’t be visiting again. So many other better spas out there!!

Much improved from last visit

트립어드바이저 평점 4.0/5

MikeP801 Couples - TripAdvisor 인증 리뷰

I've given this hotel a lot of criticism in previous reviews and rightly so. It wasn't providing a good experience. However, I'm pleased to say this latest stay was much improved. Key to this was the staff and that there was more of them. The service in reception, bar and restaurant was much improved. It is still work in progress and drinks orders still go astray but the staff are keen to provide good service and happily no longer dangerously overworked as on previous visits. Bars were open and operating, heating now working throughout, tables cleared and cleaned. I really hope this hotel has turned a corner and well done to the staff for recovering what was a complete mess before. I look forward to our next stay.

Don’t bother with the cheese and pickle sandwiches

트립어드바이저 평점 4.0/5

michele19645 TripAdvisor 인증 리뷰

My daughter brought me the spa and afternoon tea package for my birthday so we went together. The hotel itself is nice. My daughter mentioned the toilets were dirty which wasn’t a great start. Whilst waiting outside the treatments room we could actually see fluff under the coffee table which must have been gathering for a long time which isn’t very impressive! The actual treatments we had were 20 mins back massage, 20 mins facial and 10 mins foot massage which were very very good, I wished it had lasted longer. We used the swimming pool and jacuzzi, the pool was a bit fresh went we went in but was nice and quiet. I don’t think the jacuzzi was working though as had no bubbles and no button to press it on. The showers are a lot to be desired, in dire need of a good clean and such tiny cubicles. Very dated. The afternoon tea was ok, BUT the cheese sandwiches we had was just awful, the cheese looked like it had been left unwrapped for days, we both couldn’t finish the mouthful, not good enough, very cheap ham used too but scones and pot of tea was nice.

Nice hotel

트립어드바이저 평점 5.0/5

455kerrys Couples - TripAdvisor 인증 리뷰

Cannot fault the hotel and the spa facilities, the motorsport bar is good with a nice selection of gins Our room was lovely , it was immaculate. Comfy super king sized bed and the bathroom was nice too Definitely be back. The only thing that lets it down is the restaurant, the choice is very basic on the menu but the breakfast was good

Thank you for taking the time to share your review, we were pleased to read that you had time to enjoy our spa facilities, as well as our Racing Bar. We look forward to seeing you again soon, our new Head Chef is currently finalising our new menus and they will be available very soon.

Spa day and afternoon tea

트립어드바이저 평점 5.0/5

tibbels Friends getaway - TripAdvisor 인증 리뷰

Booked the spa and afternoon tea for my best friend’s birthday and we both had a lovely relaxing day with treatments and us of the spa facilities and a lovely afternoon tea. The staff in the spa where lovely and the treatments where fantastic the afternoon tea was very nice to finish of the day

Thank you for sharing your review following your recent spa visit. We have shared your feedback with the team who were all pleased to read that you had enjoyed your time with us. We look forward to seeing you again soon,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 304 리뷰 8.5/10 위치
  • 1,073 리뷰 5.3/10 객실
  • 929 리뷰 6.8/10 서비스
  • 15 리뷰 6.1/10 인터넷 가격
  • 526 리뷰 3.7/10 청결도
  • 489 리뷰 4.1/10 레스토랑
  • 473 리뷰 5.1/10 안락함
  • 324 리뷰 4.8/10 편의 시설

Powered by Trustyou

주변에 있는 다른 시설

Dartford 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.