Novotel São Paulo Berrini 4성

고객 평점 (ALL 평가) 4.5/5 2,927 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel São Paulo Berrini - Image 1
Novotel São Paulo Berrini - Image 2
Novotel São Paulo Berrini - Image 3
Novotel São Paulo Berrini - Image 4
Rua Henri Dunant, 792, Chacara Santo Antonio, 04709-110 SÃO PAULO, Brazil

호텔설명

호텔 추가 정보

  • Hotel near Transamérica Expo Center (5 km)

  • And 700 meters from the Morumbi Mall.

  • Congonhas Airport is just 5 km from our hotel

  • Pet Friendly: contact the hotel for information

  • Hotel just 200 m from the United States Consulate

숙박

호텔 위치

Novotel São Paulo Berrini

Rua Henri Dunant, 792, Chacara Santo Antonio
04709-110 SÃO PAULO
Brazil

GPS:-23.62733, -46.69881

전화
팩스 +55 11 2755-6702

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMET BAR

The modern GB Berrini offers an exquisite dining experience. Enjoy a delicious continental breakfast buffet and a la carte lunch and dinner menu; specializing in international and contemporary cuisine.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,927 리뷰

TripAdvisor 평가  4.0/5  210 리뷰

차량으로부터 호텔 입구가 멈, 서비스 최악

고객 평점 0.5/5

익명 비즈니스 - 전체(All) 통지 확인

어메니티는 없다고 생각하면 되고 있는것 마저 쓰다가 조금 남아서 쓰레기통에 버렸는데 그걸로 다시 셋업 하는 거지 본성이 있는 최악의 호텔

Dear Deokho J., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner Gerente Geral Novotel São Paulo Berrini

Good spot to stay in SP

트립어드바이저 평점 5.0/5

Aleguarino2007 Couples - TripAdvisor 인증 리뷰

Since the pandemia, Novotel Berrini is our spot to stay in SP. It is new, clean and easy to move around the city. There is some facilities as Havana cafe, mini market, japonese restaurant, hairdress in the complex. Staff at the hotel is very helpful and great service. Breakfast is a goo variety. In our last two stays the only bad thing is that there has been lots of kids, which it didnt happen before.

Dear Aleguarino2007, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula Peissner

New hotel that already needs to be overhauled

트립어드바이저 평점 3.0/5

RicsOpinions 비즈니스 - TripAdvisor 인증 리뷰

I stayed in this hotel clearly while it was still brand new. The taxis and Uber drivers even had trouble finding it. It took over 30 minutes for me to checkin, while the clerk stumbled around the computer system. No managers were around to assist. Once I finally got my room key, I discovered that it didn't work and had to go back down and have it re-done. Then, I tried the restaurant which took almost an hour to bring me a club sandwich and a beer. There were only four other tables with people and so they had no excuse for such painfully slow service. The next morning, the breakfast buffet also had trouble bringing food out in a timely manner; plus I had to ask for my omelet four times. The rooms and facilities are very nice here. But the owners should go through, fire all of the managers, and rework everybody's training.

Dear RicsOpinions, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner

Excellent value and location

트립어드바이저 평점 4.0/5

Austin W 비즈니스 - TripAdvisor 인증 리뷰

I have spent several nights here over the last few months, and the service and staff is very attentive. Modern rooms, clean, luminous, nice decoration and located conveniently close to the Morumbi shopping mall. Easy access to the hotel and located off the road so it is quiet and silent. Convenience stores next to hotel and some bars very close to it. Dining in the hotel too with some Gluten Free dishes marked with GF symbol Breakfast offers Gluten Free food, including GF bread. One of my rooms -upgraded- had a Nespresso coffe maker. I will keep on staying here as it is a very good hotel, cost-value wise.

Dear Austin W, We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner

Worse than any Novotel I’ve stayed at

트립어드바이저 평점 1.0/5

Claudia W 가족 - TripAdvisor 인증 리뷰

The hotel is in a good location, however very difficult to find. The employees are clueless. Parking does not belong to the hotel and employees don’t even know how it works. Hair dryer overheats and stop working after 5 minutes. In order to borrow a new hair dryer, you need to sign a term that you agree to be charged 200 dollars if you do not return. Same with a plug converter. Who would steal a hair dryer?? Bathroom leaks water all over as the shower is not as large as others Novotel and shower head seems to have been installed in the wrong place. Sofa bed isn’t a sofa bed. They just throw a flat sheet on top of something they call sofa. It’s really hard and impossible to sleep on. After one minute, the sheets were coming off, Manager on site is probably the worse possible manager a hotel can have. Little clueless kid that does not know how to deal with customers. It’s really unbelievable that this hotel is using the Novotel brand. I do not believe this hotel is lasting for too long, it’s very inexpensive for a Novotel, however the quality is not the same. I would not stay there. There are many options in the area.

Dear CWAX1, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner Gerente Geral

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 488 리뷰 9.1/10 위치
  • 891 리뷰 8.4/10 객실
  • 890 리뷰 8.4/10 서비스
  • 21 리뷰 6.7/10 인터넷 가격
  • 558 리뷰 8.5/10 조식
  • 382 리뷰 8.7/10 청결도
  • 275 리뷰 9.5/10 분위기
  • 227 리뷰 8.4/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.