Mercure Brisbane King George Square 4성

고객 평점 (ALL 평가) 3.9/5 4,250 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
Mercure Brisbane King George Square - Image 3
Mercure Brisbane King George Square - Image 4
Corner of Ann and Roma Streets, 4000 BRISBANE, Australia

호텔설명

호텔 추가 정보

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

숙박

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호텔 위치

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

전화
팩스 +61 7 3229 9618

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  4,250 리뷰

TripAdvisor 평가  4.0/5  1,406 리뷰

VERY tired rooms let this hotel down

트립어드바이저 평점 2.0/5

David R 비즈니스 - TripAdvisor 인증 리뷰

On the upside it’s a good location and rooms have a nice view. However, the hotel rooms are in dire need of renovation. For example, fascia peeling off bed headboard, enamel chips off bath leaving rusty metal exposed (NEVER seen this before in a 4star hotel), one of the usb charging sockets not working next to bed, sink cracked and poorly repaired, bathroom window frame has flaking paint which they have attempted to hide with a louvre blind. It’s got a real feel of the 1980s about it. Communal carpets on the floors are dirty and old. I could go on…. Really poor in my opinion. Rooms are NOT up to standard.

브리즈번 여행, 최고의 숙소

고객 평점 5.0/5

Kh C. 1인 - 전체(All) 통지 확인

스태프들이 너무 친절하였으며 서비스에 너무 만족합니다. 웰컴 드링크 + 웰컴 푸드가 너무 좋았습니다. 위치도 좋으며 시설 또한 훌륭합니다. "1층의 레스토랑 및 탑루프 바"도 훌륭하였으며 음식 또한 훌륭하였습니다. 즐거운 경험이자 여행이었습니다.

Dear Kwang Hyung, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the friendly service from our staff and that you were pleased with the welcome drink and food. It's wonderful to know that you found our location convenient, our facilities excellent, and that you had an enjoyable dining experience at our restaurant and rooftop bar. Providing memorable experiences for our guests is our top priority, and we're delighted that we could contribute to making your trip enjoyable. We truly appreciate your kind words, and we hope to have the pleasure of welcoming you back to Mercure Brisbane for another fantastic stay in the future. Warm regards, Roshit Manmohan Front Office Manager

Tired and Undertraffed

트립어드바이저 평점 1.0/5

claireo706 비즈니스 - TripAdvisor 인증 리뷰

Tired and understaffed ! Check in - an Enormous queue and wait to check in Room - Tired, grubby windows, air conditioning that smelt musty and moth - YES Moths on every wall and ceiling Room service ? - Terrible room ‘service’ Staff tried, but ….. I will never stay here again !

Dear claireo706, We sincerely apologize for the disappointing experience you had during your recent stay at Mercure Brisbane King George Square. Your feedback is deeply concerning, and we regret that we fell short of meeting your expectations in several areas. We understand the importance of a smooth check-in process, and we apologize for any inconvenience caused by the long queue and wait time. Additionally, we apologize for the condition of your room, including the tired appearance, windows, and issues with the air conditioning. The presence of moths is unacceptable, and we will address this matter immediately to ensure it does not happen again in the future. Furthermore, we regret that you found the room service experience to be subpar. Providing prompt and efficient service to our guests is essential, and we apologize for any shortcomings in this regard. Please know that your feedback has been taken seriously, and we will be reviewing these issues with our team to make necessary improvements. We understand your decision not to stay with us again, but we sincerely hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future. Warm regards, Roshit Manmohan Front Office Manager

Not up to standard by any means

트립어드바이저 평점 1.0/5

Traveller80133 TripAdvisor 인증 리뷰

Room smelt mouldy making me feel sick and with a headache. Rang reception and no rooms are available. They were going to send up someone to fix the air conditioner, not sure why since the air cond was working but the room smelt mouldy. Mould in shower, on door, tiles in bathroom not clean. Never again.

Dear Traveller80133, We sincerely apologize for the subpar experience you encountered during your recent stay with us. It is distressing to hear about the issues you faced, including the unpleasant odor in your room, the presence of mold, and the cleanliness concerns in the bathroom. Please rest assured that your feedback has been taken seriously, and we will be investigating the root causes of these issues with our housekeeping and maintenance teams to ensure that immediate action is taken to address and rectify them. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we deeply regret falling short of meeting your expectations in this regard. We understand your decision not to return, but we hope to have the opportunity to regain your trust in the future. Should you reconsider staying with us again, please don't hesitate to contact us directly so we can ensure a much improved and satisfactory experience for you. Once again, please accept our sincerest apologies for the inconvenience caused, and we appreciate your valuable feedback. Warm regards, Roshit Manmohan Front Office Manager

Terrible Rooms and experience for an Accor Hotel

트립어드바이저 평점 2.0/5

Daryl S TripAdvisor 인증 리뷰

Room dated. Shower cubicle had mould. We had to request for 2 extra pillows as the ones supplied were flat. Room serviced but housekeeping forgot to replenish milk and coffee. On check in a $100 deposit taken off my credit card. I had to call the hotel three days after our check out to see how long they were going to hold my money. Told three to four working days depending on my bank. Not Good Enough!!!! Will not be staying there ever again.

Dear 892daryls, Thank you for taking the time to share your experience with us, although we are deeply disappointed to learn that your stay did not meet your expectations. We sincerely apologize for the issues you encountered with the condition of your room, including the dated furnishings, the presence of mould in the shower, and the lack of attention to detail from our housekeeping team. Providing clean and comfortable accommodations is paramount to us, and we regret that we fell short in this instance. Additionally, we apologize for any inconvenience caused by the delay in releasing the deposit hold on your credit card. We understand the frustration this may have caused, and we will review our procedures to ensure a smoother and more efficient process in the future. Your feedback is invaluable to us, and we take it seriously as we strive to improve our services and facilities. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. Sincerely, Tarunika Dasgupta - Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,522 리뷰 9.1/10 위치
  • 2,563 리뷰 4.8/10 객실
  • 2,087 리뷰 7.6/10 서비스
  • 116 리뷰 4.7/10 인터넷 가격
  • 1,026 리뷰 4/10 청결도
  • 978 리뷰 4.1/10 안락함
  • 619 리뷰 3.5/10 편의 시설
  • 574 리뷰 4/10 분위기

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.