호텔 – 머큐어 오키나와 나하
Mercure 호텔 Mercure 호텔

머큐어 오키나와 나하

4.2/5 6,609 리뷰
지도에서 보아라.
  • 호텔에 WIFI 무선 인터넷이 있음 WIFI / 인터넷 접속
  • 호텔에서 조식이 제공됨 조식
  • 호텔에 바가 없음
  • 호텔에 주차장이 있음 주차
  • 호텔에 레스토랑이 있음 레스토랑
  • 호텔 객실에 에어컨이 있음 에어컨
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호텔 및 주변 지역 서비스

체크인 시간 : 14h00부터
체크아웃 시간 : 11h00까지

서비스 및 이용 안내

유료 서비스
  • WIFI / 인터넷 접속
    • 호텔 내 WiFi 무선 인터넷
    • 고속 인터넷
    • 공용 공간 내 Wi-Fi무선 인터넷
    • 객실 내 WiFi 무선 인터넷
    • WiFi 무선 인터넷
  • 주차
    • 프라이빗 실내 주차장 (유료 서비스)
    • 공용 실외 주차장 (유료 서비스)
    • 공용 실내 주차장 (유료 서비스)
    • 버스/승합차 주차장 (유료 서비스)
    • 조명완비 주차장
  • 장애인 시설
    • 거동이 불편한 고객용 객실
    • 휠체어 통행로
    • 거동이 불편한 고객용 시설
    • 거동이 불편한 고객용 욕실
  • 100% 금연 호텔
  • 에어컨
    • 에어컨
    • 에어컨
  • NAHA AIRPORT
  • 24시간 리셉션 운영
  • 늦은 체크아웃(최대 오후 6시까지)
  • 환전

레저 및 액티비티

  • 마사지  (호텔 주변)

케이터링

  • 조식
  • 레스토랑 1개
  • 룸서비스

비즈니스 서비스

  • 회의실 3개
  • 복사/인쇄 서비스 이용 가능
모든 서비스 보기

호텔 위치

객실

  • 객실 260개
  • 100% 금연 호텔
  • 장애인 편의 객실 6개
  • 어린이용 엑스트라베드
  • 아기 침대
    • 에어컨
    • 객실 내 금고
    • 객실 내 무료 생수
    • 110/120 V AC
    • 청구 정보가 표시되는 TV
    • 전화
    • 위성/케이블 TV
    • 업무용 책상(모든 객실)
    • 객실 내 WiFi 무선 인터넷
    • 아기 침대
    • 고속 전송 라인
    • 커피 & 티 세트
    • 비데
    • 욕조
    • 샤워
    • 욕실 내 헤어드라이어
    • 카드키 도어락
    • 연기 경보 장치
    • 객실 내 데드볼트
    • 객실 내 스프링클러
    • 보안용 도어스코프
    • 객실 내 연기 경보
    • 객실 내 비상사태 대응 정보
    • 메시지 알림
    • 알람 시계
    • 자동 모닝콜
    • 교환원 모닝콜
객실 안내

레스토랑 & 바

모든 레스토랑 & 바 보기

미팅 및 이벤트

4.2/5 AccorHotels 평가 6,609 리뷰

머큐어 오키나와 나하 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기
익명 친구 - 06/11/2018 AccorHotels 인증 리뷰
« 만족합니다 »

모노레일 바로 앞이라서 편리했고 편의점도 있어서 좋았습니다. 깨끗하고 좋은 느낌 받았습니다. 전자레인지가 없었던게 좀 아쉬웠습니다.

최. 친구 - 01/11/2018 AccorHotels 인증 리뷰
« 위치는 좋음 »

위치는 좋음 역에서 바로 내리면 있었으니까 창문이 없어서 그런지 방 안에 냄새가 쫌 났다 그거 빼고는 좋았다

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to hear that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown and airport easier. However, we are sorry that you found that the room smelled not good. You may know that if you encounter any trouble with your room, you can contact our front desk any time by dialing 9. We ensure you that we will keep improving our hotel housekeeping to make it a more comfortable place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Ryuji Kinjo Front Office Shift Leader

신. 가족 - 29/10/2018 AccorHotels 인증 리뷰

전망이 안 좋은 방이 배정되서 아쉬웠습니다.

호텔 리뷰 응답
호텔 리뷰 응답

Thank you for taking the time to tell us about your experience at the Mercure Okinawa Naha. We are sorry that your room was not good view and it was not meet your expectations. In the case, we have river side rooms than the one you chose, and we would be happy to change your room. Therefore please do not hesitate to contact front desk dial 9 whenever you need to. Thank you again for sharing your experience. We hope to see you again the next time you are visiting Okinawa. Sincerely, Yuko ANO Front Office Supervisor

Sung J. 친구 - 25/10/2018 AccorHotels 인증 리뷰
« 친절하고 쾌적한 환경 »

주차장이있고 친절한 리셉션과 방도 업그레이드해주고 정말좋았습니다. 또 방문한 의사 100%

호텔 리뷰 응답
호텔 리뷰 응답

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are glad to hear that you were satisfied by your room being upgraded. Indeed, when our availability allows, we may provide a free upgrade to our guests and make their stay more comfortable in our hotel. Moreover, we are glad to hear that you were satisfied our staff. Our main goal is to do our utmost efforts to keep our service standards high, therefore we are delighted that you were pleased by our hotel services. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We do hope to see you again in the future. Sincerely, Yuko ANO Front Office Supervisor

K. 친구 - 16/10/2018 AccorHotels 인증 리뷰
« 전체적으로 만족스러웠습니다. »

3박 일정동안 직원분들도 친절하고 전체적으로 좋았습니다. 다만 환기와 객실이 약간 건조한게 아쉬웠습니다.

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. We are delighted to know that you have appreciated our staff and we thank you for your kind words towards them. However, we are sorry that you had some problems with the air conditioning during your stay. You may know that if you notice anything wrong with your room, please do not hesitate to call our 24/7 front desk staff so we can come and fix your problem. We thank you again for sharing your thoughts. We hope to see you again at Mercure Okinawa Naha. Sincerely,Ryuji Kinjo Front Office Shift Leader

Hj K. 친구 - 15/10/2018 AccorHotels 인증 리뷰
« 전반적으로 만족 »

가격대비 엄청 좋지는 않았지만, 전반적으로는 만족스러웠다.

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha.We are glad that you could spend comfortably during your stay. We ensure you that we will do our utmost efforts to keep our service standards high. However, we are sorry that you found that our room was expensive. However we have packages that are a little bit cheaper which include breakfast and other services. Please do not hesitate to ask the front desk office next time you stay at Mercure Okinawa Naha or call our reservation center. Thank you again for choosing Mercure Okinawa Naha, and we hope to see you again. Sincerely,Ryuji Kinjo Front Office Shift Leader

L. J. 커플 - 11/10/2018 AccorHotels 인증 리뷰
« 모기와 먼지가 많았네요 »

모기가 너무 많아서 자고 일어나면 온갖 상처가 생기고 먼지도 많고 침구류 세척도 깨끗하지 않습니다.

호텔 리뷰 응답
호텔 리뷰 응답

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment. We regret that you were bitten by mosquitoes during your stay. Also, we deeply apologize for the fact that your room was dirty and that you found a lot of dust in it. We ensure you that we will improve our hotel housekeeping from now on. Also, you can contact our 24-7 front desk anytime if you encounter the slightest problem with your room. We can process to a room move if you desire to. We regret that it made your stay uncomfortable and we ensure you that we will improve our housekeeping, so that problem would never happen again. Our goal is to guarantee the highest services for our guests, therefore do not hesitate to contact our team next time you come. We sincerely hope you will consider us again the next time you are visiting Okinawa. Thank you again for choosing Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Supervisor

김. 커플 - 08/10/2018 AccorHotels 인증 리뷰
« 오키나와 여행 잘 보내고 왔습니다. »

교통이 편리,직원들도 친철,숙소의 청결 모두 좋았습니다. 조식에서만 조금만 더 신경을 써 주셨으면 좋겠습니다.

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to hear that you found the location of our hotel convenient and you were satisfied our hotel and staff service. Indeed, there are lots of supermarkets nearby and even a drugstore, post office. Yui rail is also just situated in front of our hotel. However, we regret that our restaurant's breakfast did not meet your expectations. Our goal is to guarantee the highest services for our guests. We ensure you that we will pass on those issues to our staff and work on them to improve our guest experience. We thank you again for taking your time to share your feedback, and we hope to see you again at Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Supervisor

김. 가족 - 08/10/2018 AccorHotels 인증 리뷰
« 깨끗하고 깔끔한 호텔 »

공항과 가깝고 모노레일역에 붙어있어 비즈니스 호텔로는 아주 만족스러웠습니다. 국제거리까지도 걸어서 다닐 거리였습니다. 제가 묶은 방은 4인 가족이 다 지내기에도 넉넉한 크기였습니다. 다만 욕실은 조금 아쉬웠습니다.

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. However, we apologize about the bathroom. You may know that you can contact our 24-7 front desk anytime if you encounter the slightest problem with your room. Our goal is to guarantee the highest services for our guests, therefore do not hesitate to contact our team next time you come. We hope to see you again the next time you are in Okinawa. Sincerely,Ryuji Kinjo Front Office Shift Leader

Soy 가족 - 01/10/2018 AccorHotels 인증 리뷰
« 깔끔한 비지니스 호텔 »

나하 시내의 비지니스 호텔로 깨끗하고, 직원분들 친절하고 좋습니다. 그러나 가족단위로 휴양 느낌으로 오시기엔 실내 수영장도 없고, 아이들을 위한 서비스는 없습니다. 출장, 연인, 친구들, 개인이 놀러 오기에는 국제거리와도 근접하고 바로 앞 유이레일 역이 있어 이동수단이 편리하고, 호텔 옆 건물에 패밀리 마트도 있어 좋습니다.

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you have appreciated our hotel's location. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha. We are also delighted that you have liked our hotel's housekeeping. Moreover, we thank you for your kind words towards our front desk staff. We will make sure to pass them on. However, we are sorry that no swimming pool is available within our hotel, as well as children's facilities and we apologize that it has caused you some inconvenience. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We do hope to see you again in the future. Sincerely, Miku Sunagawa Front Office Staff

Wonhaeng 커플 - 27/09/2018 AccorHotels 인증 리뷰
« 괜찮았습니다. »

호텔은 전반적으로 괜찮았으나 프론트 직원분들과 영어로 소통하기 좀 어려웠습니다.

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you had a good experience while staying at our hotel. Moreover, we hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. However, we are sorry that you had difficulties to communicate with our staff at front desk. We ensure you that we will make our utmost efforts to improve our language skills within our team. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We hope to see you again in the future. Sincerely, Yuko ANO Front Office Supervisor

Nari 비즈니스 - 27/09/2018 AccorHotels 인증 리뷰
« 뷰가 예뻤고 침대도 편리했습니다. »

방이나 다른것들은 전체적으로 맘에 들었습니다. 하지만 체크인할때 어떤 여자분이었는데 (저녁에 했습니다만) 스탭이 좀 불친절했던게 아쉽습니다. 외국인이어서였는지 대충대충 응대하는 느낌.

호텔 리뷰 응답
호텔 리뷰 응답

We very much appreciate your comments regarding your stay at the Mercure Okinawa Naha. We are happy to know that you felt comfortable while staying at our hotel. We are also glad to hear that you liked the view from your room. However, we are truly sorry that our staff was not friendly with you. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha, therefore we will make our utmost effort to improve our services. Thank you again for sharing your experience, and we hope to see you again the next time you are in Okinawa. Sincerely, Yuko ANO Front Office Supervisor

이. 가족 - 25/09/2018 AccorHotels 인증 리뷰
« 유이레일역 바로 앞에 위치하여 공항과 국제거리로의 이동이 매우 수월 »

1. 유이레일역 바로 앞에 위치하여 공항과 국제거리로의 이동이 매우 수월 2. 바람이 통할 수 있는 창문이 없어 통풍이 안되는 구조로 내부 공기의 질이 매우 떨어짐.

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to know that you have appreciated our hotel’s location. However, we regret that our hotel services did not meet your expectations. We apologize that due to the lack of windows, you were sensitive to different odours that did not go away even with our air purifier, which as a result did cause you great inconvenience while staying at our hotel. You may know that some of our rooms do possess balconies; therefore please let us know if you desire to have one next time you come. Moreover, you may know that if you notice anything wrong with your room, please do not hesitate to contact our 24/7 front desk anytime you ever need to, so that we can proceed to a room move if necessary. Besides, we regret that you did not like our breakfast. We ensure you that we will do our utmost efforts in order to improve our breakfast service from now on. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We hope to see you again in the future. Sincerely, Yuko ANO Front Office Supervisor

Nekko 가족 - 16/09/2018 AccorHotels 인증 리뷰
« 위치가 너무 좋았어요 이동하기 편리하고 프론트 직원분들이 모두 친절하였습니다 »

룸업그레이드에 감사드립니다 다만 방안에 먼지가 가득하여 떠다니는 것이 보여서 불편했어요 매트리스는 상당히 편했습니다 조식은 메뉴가 제한적이라 만족도가 보통입니다 조식 레스트랑의 장식장에 먼지가 가득하게 있었는데 머무는 동안 변화가 없어서 아쉬웠습니다 전반적으로 가격대비 만족합니다

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are delighted that you have appreciated our hotel's location and room upgrade. Moreover, we are glad that you liked our front desk staff and that you have found them helpful, and we ensure you that we will pass on your kind words to our team. However, we are deeply sorry that you have found dirt in your room. You may know that if you notice anything wrong with your room, please do not hesitate to contact our 24/7 front desk for assistance. We regret that you have found dirt as well in our restaurant. We ensure you that we will pass on this information to our restaurant staff. Also, we apologize that you did not like our breakfast and that it did not meet your expectations. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We do hope to see you again in the future. Sincerely, Yuko ANO Front Office Supervisor

장. 1인 - 15/09/2018 AccorHotels 인증 리뷰
« 강과 역이 앞에 흐르는 위치도 맘에 들고, 직원분들도 친절하시고, 방도 업그레이드 해주셔서 너무 좋았어요 »

강과 역이 앞에 흐르는 위치도 맘에 들고, 직원분들도 친절하시고, 방도 업그레이드 해주셔서 너무 좋았어요

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you had a good experience while staying at our hotel, and we hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We do hope to see you again in the future. Sincerely, Yuko ANO Front Office Supervisor

Y. 가족 - 13/09/2018 AccorHotels 인증 리뷰
« 좋았습니다 »

호텔 근처 산책로도 너무 좋아요

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to hear that you were satisfied our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the future. Thank you very much. Sincerely, Yuko ANO Front Office Supervisor

Jung 가족 - 10/09/2018 AccorHotels 인증 리뷰
« 조식은맛없고 주차비는 황당합니다 »

조식은맛없고 주차비는 황당합니다

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and writing a comment about your experience in our hotel. We apologize about the fact that the breakfast buffet did not fulfill your expectations and we ensure you that we will keep improving it from now on. Also, we are sorry that you thought that our parking fee was too high. However, you can use our parking as many times as you want during day and night. If you need to use parking just once, you may park at Times parking(public parking) which is located near the hotel for 900 yens. Moreover, we are sorry that your lost item could not be found by our housekeeping team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yuko ANO Front Office Supervisor

Y. K. 친구 - 07/09/2018 AccorHotels 인증 리뷰
« 깔끔하고 좋은 숙소입니다. »

나하공항에서 가장 가까운 호텔 중 하나. 모노레일역이 바로 앞에 있어 이동이 편리합니다. 직원들은 친절하고 체크인은 순조로웠습니다. 객실은 깨끗했습니다.

호텔 리뷰 응답
호텔 리뷰 응답

Dear Ms. K. Y., We very much appreciate your comments regarding your stay at the Mercure Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Carthel Front Office Manager

J 친구 - 04/09/2018 AccorHotels 인증 리뷰
« 깔끔한 호텔 »

청소도 잘 되어 있었고, 오픈한지 얼마 안되었는지 전체적으로 시설들이 깔끔하다는 인상. 그러나 주차타워식 주차장이 불편했던 점과, 하루 주차요금이 1000엔 인것은 너무 비싸다는 생각이 들었다. 하우스키핑과 프론트 직원들은 친절하고 좋았다

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha. We are happy to hear that you were satisfied our hotel's housekeeping. We ensure you that we will do our utmosts efforts to keep our service standards high. Moreover,We are happy to know that you appreciated our staff while staying at Mercure Okinawa Naha. We ensure you that we will pass on those kind words to our team. However, we regret that you found our parking a little bit complex to enter to. You may know that there is a parking staff. So if you cannot park they will tell you how to park. Also, we are sorry that about parking charge. However, you can use our parking as many times as you want during day and night. If you need to use parking just once, you may park at times parking which is located near the hotel for 900 yens. Thank you again for taking your time to share your feedback and we hope to see you again at Mercure Okinawa Naha. Sincerely,Ryuji Kinjo Front Office Staff

미. 커플 - 03/09/2018 AccorHotels 인증 리뷰
« 역 접근성이 좋았던 호텔 »

역 바로 앞에 위치하고 있어 유이레일 사용시 편리하여 좋았습니다. 다만 엘리베이터에는 냉방이 안되어서 조금 더웠습니다. 많이 더운날이 아니여서 다행이였습니다.

호텔 리뷰 응답
호텔 리뷰 응답

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you have appreciated our hotel's location. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha, and we ensure you to pass on your kind words to our team. However, we are sorry that you have the elevators were hot. They are usually air conditionned, therefore please do not hesitate to contact our 24/7 front desk if you notice anything wrong with your our hotel facilities. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We do hope to see you again in the future. Sincerely,Ryuji Kinjo Front Office Staff

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