소피텔 오클랜드 비아덕트 하버 5성

고객 평점 (ALL 평가) 4.2/5 1,314 리뷰

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소피텔 오클랜드 비아덕트 하버 - Image 1
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소피텔 오클랜드 비아덕트 하버 - Image 4
21 Viaduct Harbour Avenue, 1010 오클랜드, 뉴질랜드

호텔설명

호텔 추가 정보

  • 장관을 이루는 해안가 위치

  • 레스토랑 1개, 바 1개 및 야외 다이닝 카페

  • 수상 경력에 빛나는 So Spa

  • 레스토랑 1개, 바 1개 및 야외 다이닝 카페

  • 부티크 회의실 5개

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호텔 위치

소피텔 오클랜드 비아덕트 하버

21 Viaduct Harbour Avenue
1010 오클랜드
뉴질랜드

GPS:-36.844868, 174.757385

전화
팩스 +64 9 909 9001

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,314 리뷰

TripAdvisor 평가  4.5/5  3,643 리뷰

2023으뜸 시설

Well located

트립어드바이저 평점 5.0/5

Rosco_FNQ Couples - TripAdvisor 인증 리뷰

Stayed here whilst in Auckland and found it to be up to the Sofitel standard. Check in was seamless and room well appointed. In room espresso available and beds were very comfortable. Extensive breakfast available downstairs including continental and hot buffet. Dining in the restaurant was great albeit not an extensive menu. Service and food were excellent.

Fantastic stay

트립어드바이저 평점 5.0/5

My-Bella-Puka TripAdvisor 인증 리뷰

Luxury from the moment you arrive. Valet parking is available. Seamless and friendly check-in. Staff friendly and helpful. Rooms are beautiful. Choice of city or atrium views. Everything about the room is great. Luxury bathroom, spacious layout, mist comfy bed, pillow service, bathroom splendid. Hotel restaurant is the best, cocktail bar on site. Hotel has lots of longe areas to relax in and have a snack or drink. Spa on site. Highly recommend this hotel.

Mixed Feelings

트립어드바이저 평점 4.0/5

KingyOE Couples - TripAdvisor 인증 리뷰

I would have gone a 5 for the accommodation but downgraded to a 4 because of the underwhelming breakfast. The arrival and check in was excellent. Our room was nice and as we expected. Nice size, good amenities, clean, nice shower etc. overall it was great. Breakfast for a top hotel was not good. Four of us had breakfast and we all commented negatively about it. Our waiter had trouble taking our order which was simple. One order arrived completely wrong and served by another member of the waiting staff. We tried to let her know it was completely the wrong dish and must be someone else’s but after going round in circles my friend decided to accept what was placed in front of him as there was a communication and language problem. The hot dishes on the buffet were poor. Some empty and others badly presented and not warm. Being a Saturday I’m wondering if they had a stand in Chef on??? For $52 per head for the breakfast that we were served, I would suggest you go to a local cafe or maybe round the corner to the Grand Hyatt where I have stayed and thoroughly enjoyed the breakfast. In short. The accommodation and service during checkin and out was excellent, rooms great, ambiance and location excellent……. But I don’t recommend the breakfast. I would definitely stay here again but wouldn’t bother with the breakfast again and would go to somewhere local.

Moldy and dated hotel

트립어드바이저 평점 2.0/5

Traveler05220829 TripAdvisor 인증 리뷰

Our room had mold all over the bathroom - in the shower & even coming out from under the mirror; the mirror mold appeared to be black mold. There are stains on the curtains, wall paper is peeling from the walls etc. It feels “tired” & no amount of dim lighting and fancy finishes can hide that. The location is decent if you are wanting to explore the area. Staff was average but not overly accommodating when we needed it, which was rather disappointing. Would not recommend you stay here until they make necessary improvement for guest safety - like removing mold from bathrooms.

Sofitel Auckland

트립어드바이저 평점 4.0/5

SavvyJudge Couples - TripAdvisor 인증 리뷰

Very lovely, elegant hotel with the perfect downtown location. Some minor fixes and it could be a 5 star…i.e. update the heating/cooling system, new carpets, proper technicians providing spa service, valets at door during evening hours…etc. Overall, however, pleased and would consider staying here again on my return to Auckland.

Thank you for taking the time to tell us about your experience at the Sofitel Auckland Viaduct Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Specially the comments in regard to the technicians in the Spa is concerning so is the heating cooling system. We are working on the process in order to get this fixed. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Reto Borer

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 272 리뷰 9/10 위치
  • 621 리뷰 7/10 객실
  • 688 리뷰 7.3/10 서비스
  • 8 리뷰 2.6/10 인터넷 가격
  • 224 리뷰 6.4/10 레스토랑
  • 165 리뷰 7.8/10 조식
  • 152 리뷰 8/10 분위기
  • 119 리뷰 5.7/10 청결도

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오클랜드 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.