머큐어 모스크바 파벨레츠카야 4성

고객 평점 (ALL 평가) 4.7/5 1,394 리뷰

머큐어 모스크바 파벨레츠카야 - Image 1
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머큐어 모스크바 파벨레츠카야 - Image 4

호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

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  • 연중무휴 음식 및 음료 이용

  • 파벨레츠키 철도 역에서 가까움

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숙박

호텔 위치

머큐어 모스크바 파벨레츠카야

11 Bakhrushina Street, ownership 11
115054 모스크바
러시아

GPS:55.735788, 37.63519

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

TOWNHOUSE

고급 요리와 선별된고급 와인, 파격적인 서비스, 시그니처 인테리어 등 다양한 요리가 어우러져 TownHouse 레스토랑만의 독특한 분위기를 연출합니다. 수석 주방장이 제공하는 맛있는 요리를 즐겨보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  1,394 리뷰

TripAdvisor 평가  4.5/5  932 리뷰

Thanks for making our unforgettable visit to Moscow that much better

트립어드바이저 평점 5.0/5

GrandTour148786 TripAdvisor 인증 리뷰

Great location, in the heart of Moscow, set a short distance of Red Square and theaters, really nice and clean rooms, free wifi, spa facilities, but the thing that makes this such a good place to stay are the staff. All the people are incredibly helpful, friendly and generous with their time, help and advice. Breakfast was pretty good with different choice.

집에 온 기분

고객 평점 5.0/5

이. 비즈니스 - 전체(All) 통지 확인

호텔 내 모든 직원들에게서 미소를 보았다. 아침식사를 맛보고 주방장의 요리 실력이 뛰어남을 느꼈다. 방이 매우 깨끗했고, 직원들이 사소한 문제라도 적극적이고 신속하게 해결해주었다.

Dear Mr. L., Thank you so much for your feedback and such warm and pleasant words to the hotel. As our guest, you have every right to expect impeccable service in any aspect. We are very proud of our service culture, striving to achieve the highest standards, delighting our dear guests every day. We are immensely happy that with the joint efforts of our team we were able to make your stay as comfortable as possible and gain your loyalty. It is a great honour for us to have the opportunity to demonstrate our high–class service. Come to us again! Sincerely yours, Sofya Romanyuk, Guest Service & Project Manager

FANTASTIC STAFF

트립어드바이저 평점 5.0/5

Odyssey261767 가족 - TripAdvisor 인증 리뷰

My son & I travelled to Russia from the UK and stayed for 11 nights at Mercure Moscow Paveletskaya between 17th February 2022 & 2nd March 2022 (3 nights in Adagio) and what a fantastic hotel, from the location, to the rooms to the breakfast but MOST of all to the staff who were extremely professional, helpful, courteous, friendly & just overall amazing. A big and special thankyou especially to the following members of the team:- Arina & Dmitmi (Duty Managers) who helped immensely to solve a few issues. Regina, Valentina & Alexandra (Reception Desk) Sergey (Night Manager) These individuals are a credit to the hotel, it's brand and the company and should be recognised for their exceptional service. Thank you

Dear Odyssey261767, We would like to take this opportunity to thank you for staying with us. It was our greatest pleasure to serve you during your stay. We appreciate you taking time to share your feedback. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We’re thankful for guests like you and hope to see you again soon! Best regards, Alan Galiakberov Guest Service & Project Manager

High Quality vacation

트립어드바이저 평점 5.0/5

_D5930TU Solo travel - TripAdvisor 인증 리뷰

I do appreciate your hospitality and quite lovely atmosphere. I really enjoyed every minute of my short vacation. Excellent breakfast, adorable and professional staff team, clean rooms, good location. I will definitely cone back here!

Dear _D5930TU, Let me thank you for your high assessment of Mercure Moscow Paveletskaya. We are happy you left with good impressions your stay in Moscow and looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Alan Galiakberov Guest Service & Project Manager

For business purpose

트립어드바이저 평점 3.0/5

PolinkaDiam 비즈니스 - TripAdvisor 인증 리뷰

Stayed here for business trip had in Moscow. Property has good location and rooms are ok for 4*. Breakfast is very good, but in the bar that working 24 hours near lobby, didn’t feel very welcomed. Looks like employees there are not taking good care of guests, or don’t care about guests. Every time we wanted to order smth, we had to come to the bar or call with voice the person from bar, otherwise he is passing and not looking even to you. After you made order, you may wait for tea 15-20 min, when actually it’s just a matter of putting water in the kettle/cup. The rest is fine in hotel: cleaning, reception is reacting very fast to all requests, trying to find the best solution if you have any problem.

Dear PolinkaDiam, First of all let us thank you for your time and comments. We will definitely inform our Food & Beverage Manager about the situation you faced. We are happy to hear that you have highly commented on Front Desk team. We will send them your gratitude. We look forward to seeing you back to Mercure Moscow Paveletskaya Hotel! Best regards, Anna Perveeva Deputy Rooms Division Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 507 리뷰 9.6/10 위치
  • 637 리뷰 8/10 객실
  • 654 리뷰 9.5/10 서비스
  • 6 리뷰 3.3/10 인터넷 가격
  • 294 리뷰 8.6/10 조식
  • 227 리뷰 7.7/10 청결도
  • 13 리뷰 9.1/10 음료

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